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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam
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4.4 out of 5 stars
stars
39.2K ratings39.2K reviews
  1. 5 stars73% (28.6K)
  2. 4 stars11% (4,384)
  3. 3 stars7% (2,921)
  4. 2 stars4% (1,594)
  5. 1 star4% (1,658)

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Showing 101-110 of 39,249 reviews
Jun 15, 2024
Brittany M
2 out of 5 stars review

Verified Purchase

Repeat customer and Disappointed

We bought our first Purple mattress about 8 years ago, so when it was time to replace, we went with another purple. Suffice to say it is already breaking down after less than a year. Buyer beware.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
reply from purplepwr-pwr

Hello, We regret to hear that your Purple mattress is giving you some trouble! The good news is that our mattresses come with a fantastic 10-year warranty. If you think there might be an issue with your mattress, we would be happy to help you with a possible replacement. We have some convenient self-service options available for you. You can visit Purple.com/warranty, contact our friendly chat agents on Purple.com, or call us at 888-848-8456. We'll be here to help you every step of the way!

Mar 8, 2024
Paul from Toledo
5 out of 5 stars review

Verified Purchase

I really enjoy our Purple mattress.

My wife and I have been sleeping on our Purple mattress for 30 days. It is so comfortable and it completely supports your body Would definitely recommend to anyone looking for a new mattress

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Jul 1, 2024
Kaitlin
1 out of 5 stars review

Verified Purchase

Overpriced and overrated

Hands down the most uncomfortable mattress I have ever slept on. I cannot believe how much money I spent. It is AWFUL and I'm now stuck with it. Should have never bought this. Overrated and overpriced.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
reply from purplepwr-pwr

Hello, We are sorry to hear that you are not loving your Purple Mattress! Although we think the Purple Mattress is a great product, we realize it may not be right for everyone. We do offer a one-time exchange if you would like to try one of our other mattresses or a free return during the first 100- nights. If you would like to exchange or return your mattress, please give us a call at 888-848-8456, and one of our well-rested agents would be happy to assist you!

Feb 9, 2025
ND
5 out of 5 stars review

Verified Purchase

I have chronic back pain and this mattress has helped

Immediately, the first morning after waking from the first night's sleep on this mattress I could feel a difference in my back. I woke up with less pain than I had before with my old mattress. Love< 3

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Apr 4, 2024
CW
5 out of 5 stars review

Verified Purchase

AWESOME.

Excellent mattress. Very comfortable and perfect for couples. My husband is typically really restless at night, this has helped immensely. When he does wiggle around, I can barely feel it now!

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Oct 31, 2024
Robyn
1 out of 5 stars review

Verified Purchase

Underwhelmed

We've wanted to buy a Purple mattress for a long time, but the price is so high that we had to wait. Now that we spent the money, my husband and I are both very underwhelmed. It hurts my hips.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
reply from purplepwr-pwr

We are sorry to hear that you are not loving your Purple Mattress! Although we think the mattress is a great product, we realize it may not be right for everyone. We do offer a one-time exchange if you would like to try one of our other mattresses or a free return during the first 100- nights. If you would like to exchange or return your mattress, please give us a call at 888-848-8456, and one of our well-rested agents would be happy to assist you!

Mar 9, 2025
Ali
5 out of 5 stars review

Verified Purchase

Love it!

Love the wrapped feeling you get with this mattress. The cooling effect will be even nicer as summer approaches. This is our second Purple and we love it.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Apr 25, 2024
Hailey
5 out of 5 stars review

Verified Purchase

Best Sleep I've Had

I've been sleeping on my new mattress for 2 weeks now and I feel so refreshed. I've definitely seen a reduction in my back pain after waking up! You will not regret purchasing.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Jun 23, 2025
Maricel
5 out of 5 stars review

Verified Purchase

Queen mattress

I have happy with my purple queen mattress, I feel like a queen! I sleep with no problem since I have this bed, been sleeping good day and night, back pain is gone!!!

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
Nov 9, 2024
Justice
1 out of 5 stars review

Verified Purchase

Disappointing Experience with the Purple Mattress

I had high hopes for the Purple mattress, but it's been a huge letdown. From the moment I laid down, I didn't feel the support I was expecting. I'm seriously considering returning it.

Review from purple.com
Helpful?66TUYA3O1BMW19104807458
reply from purplepwr-pwr

We are sorry to hear that you are not loving your Purple Mattress! Although we think the mattress is a great product, we realize it may not be right for everyone. We do offer a one-time exchange if you would like to try one of our other mattresses or a free return during the first 100- nights. If you would like to exchange or return your mattress, please give us a call at 888-848-8456, and one of our well-rested agents would be happy to assist you!