When I first slept on my Purple bed, I almost had it sent back. It seemed ridiculously firm. But I began to realize my body had never experienced a mattress as supportive as this one. I gave it a second chance, and I've never looked back. Definitely worth the investment.

Despite the high ratings and reviews, we're a little disappointed with the product quality and customer service overall. Our king size mattress came with a ripped hole on top/center of the mattress and currently, two weeks later, still unable to exchange the product or resolve this issue.

This product is great if your a back sleeper and don't move much I the night. Unfortunately I'm a side sleeper and am very uncomfortable sleeping on this bed by morning feeling like a did an hour long work out. However I'm not going to return it instead I'm going to turn it into a day bed/couch for my plant room. It's not a bad bed it's just not the right fit for me.

Got a hybrid king size and within 1 month my wife and i are no longer having any back or neck pain like before. a few weeks into it we decided to get a twin size young adult mattress for my daughter who is also loving the addition to her remote classroom.

I bought the mattress, frame and bed sheet about a year ago. Frame as squeaky so got it replaced after 1-2 months having it. Liked the mattress but it didn't hold up. Had an indent after just a year. Also bought a sheet as well. Had a hole after 1-2 wash even after following the care instructions. Customer support was bad. Took an entire a month for them to finally process the replacement which is fine since they're so backed up and I don't need it to be sent right away anyway. But then they sent it on the wrong even though I repeatedly told them to send it after a centain day (twice email, twice phone call). All in all, liked the products but they didn't hold up very well and they're not cheap either. I bought multiple things and every single one of them had some sort of problems so it couldn't just that I got a lemon. Mattress indent seems to be a pretty common thing as I know someone who also has the same problem after about a year as well. Even though I liked the stuff, I would just rather get some other brand for better quality and customer support.

I always thought I preferred a softer mattress and thoroughly enjoyed the pillowtop that we slept on. My husband, who travels a lot and experiences many different types of hotel mattresses, convinced me that we needed something more firm. We researched and found Purple. It really is firm while still remaining soft-the best of both worlds!! It did take me quite a while-like a month and a half-to get used to it (we switched to my back hurting instead of my husbands!) but I now sleep soundly and neither one of us wake up sore or in pain.

Ordering, delivery, installation, overall great mattress for the price. The sheets on the other hand took six months to receive and I swear it's like sleeping in a elastic band on my gym shorts! scrap the sheets don't sell them or redesign ! I have recommended the purple mattress to several of my friends, love it ! Thanks!!

Our old mattress caused me such sever back pain that we thought something was VERY wrong with my body. I won't give you a long story though. My husband has had the same shoulder pain for four years (docs can't figure out what it was), and our old mattress was awful on my back. We decided to invest in a Purple. My husband absolutely loooooves it. He has nothing bad to say about it, except that he wishes we had had enough money for the 4" instead of the standard. :P I on the other hand don't feel like it's "AMAING." I no longer have back pain, so that's great, but I don't feel like it's this awesome mattress. I'm probably biased because I like squishy cloud-beds. I weigh 120 lbs and I barely make a dent on this mattress unless I'm on my knees with my weight focused on one spot. My husband weighs somewhere around 170. I think the more you weigh, AND the thicker your actual purple layer is, the more comfort you get out of the mattress. All-in-all, we are very glad we got the Purple, even if it's not as squishy as expected.

It's all the best things about a memory foam mattress without the downsides (heat trapping, loosing shape, that quicksand feeling of not being able to get out of bed). I LOVE it. It has significant reduced my lower back pain, and my body got used to it immediately.

We received the purple original because we were due for a new bed we went from a king bed to a queen due to the price . After trying the queen and feeing like we still needed a king so we decided to pay the difference and upgrade to a king size and we have loved it ever since we are waking up before our alarms even go off and sleeping through our the whole night no more back pain