Spent the last year and a half in Thailand, and sold my first purple before I left. I wanted to bring one with me but it was not feasible. I returned because of Covid in March and went to months on bad mattresses before I bought another purple. Within two days my aches and pains were gone. It's nice to be back in my nest again. Thanks purple!

Everything was great for several months post purchase, but suddenly about 4 months in, I was waking up with weird pains around my ribcage, especially when I took a deep breath upon waking. I didn't think too much of it until I went on vacation last month (June 2018) and spent 9 days away from my mattress. I had no pain on my vacation after day 3. No issues at all. Came home and 3 days back my pain returned. I was out of the window for return, so hopefully I can use a flat sheet as recommended ('no stretchy sheet which may affect the technology'....). Nice support person, sympathetic and kind. I just wanted this mattress to be awesome for several years. I'm female, 42, fit, and not wanting to hurt any company by any means, just sharing my experience.

It's too early to evaluate the mattress, only slept on it a few times, but so far pretty good. On the other hand the shipping and support experience to date has been lousy. The shipping information available on the website was erroneous and confusing. Wrong numbers for wrong carriers, and misleading information on status of order which arrived on three different days. Once we received the frame, then mattress, we had to wait for the sheets, pillows, etc. How does it take longer to ship a sheet and pillow, than it takes to ship a mattress? All of my support emails have gone unanswered (one month so far), sans a canned response apologizing for the delay. The folks on the phone, once reached after wait times approaching an hour, were very nice, and did their best to interpret the confusing web information. Bottom line for me is that, for a company with very slick marketing, which touts it's great support, it's fallen woefully short on the latter during the initial sales experience. If you accentuate your customer support, then can't deliver due to being "busy" , it doesn't leave a good impression with your customers. I'm hoping that things will improve down the line.

I have seen the commercials and I thought what the heck. I ordered a queen Purple mattress and this is the best mattress I have ever purchased!! Highly recommend, it is so comfortable and I am sleeping the entire night, even my snoring has become minimal. It is a solid mattress and the memory foam is on point. You will not regret, I'm buying one for my parents!

I would love to tell you how much I love my Purple mattress, but I can't. I still don't have it. Ordered and paid (a lot) for it October 13. It is November 8th. There is no tracking. I've called customer "delight" twice and they say they have no idea when it will ship and can't give me any updates, I just need to wait for an email. And they say I will love it when I get it - that helps a lot. Sleeping on a fold out couch. Not happy with Purple people. Oh, but I got the free pillow in a week.

Love this thing! Took some getting used to since I used to stick my arms under my pillow when I sleep but with purple pillows/mattress you cant really do that which is a good thing for ergonomics. I do notice that my side is already a fraction more squishy than my wife's but it's hardly noticeable after 2 months. Overall loving the way I changed my sleep and how I feel after.

The purple mattress wasn't for me , to firm , couldn't get comfortable . That's the bad news . Why I'm giving 4 stars is because the return was sooo easy .The customer service people were extremely friendly , hard to find that these days . So if you're on the fence about giving the mattress a try I would say go for it , ya got nothing to lose .

I love the purple bed we recently purchased. It has been super comfortable!I am a bigger girl and was constantly waking up with hip pain and would toys toss and turn all night. I now sleep and wake free of hip and shoulder pain. Very glad I choose my purple mattress!

We love this mattress. My wife has RA. No mattress was every good enough. I did all my research. On the first day she got relief from he joints after suffering for years .i loved it myself. The technology behind is wonderful. We are purple people for life .

Well to be honest I was so hoping this mattress was going to be the answer to my prayers but alas it is not. My sciatic pain is worse now then it was before I received my purple. I cannot find a position of comfort, can't lie on my side, nor my back and honestly if I don't get a decent nights sleep soon I'm going to scream. Not really loving my experience and yes I have given it the appropriate amount of time. Help me please Warmest Regards Maureen Wertz