While we purchased the mattress, and the frame and everything to go with it all in one go, the estimated times on the items was a little misleading. According to the expected prep times, I was expecting the mattress being one of the last items received. Instead, we received it first, and waiting on the platform base at least to set it up. That being said, I don't have anything bad to say for the mattress at all. Since having it set up, it's improved our quality of sleep quite measurably. The top is soft and squishy, yet breathable (specifically with the Purple mattress protector and sheets). It offers plenty of support, and we've had no issues so far!

I have scoliosis and pain is simply a usual thing. Some mattresses throughout my life have been better (barely decent), while some (most) have induced tremendous pain the next day. Plus overtime while sleeping on them? Forget it...... it has sucked. But the "better" ones out of the lot never seemed to help much anyway. So I finally got the Purple after researching, and the financing option is great. If I didn't like it I could simply return it. For the first time in my entire life I have found THE mattress. I now never wake up in anymore pain then the prior day (since ongoing scoliosis conditions are their own thing and there are always inflamed days). But nowadays I feel great and energized; not sad or miserable from pain. This mattress has even 'relieved' a lot of my usual day-to-day chronic pain. Which is amazing I can't believe I'm writing this. It takes a big part in my life of relieving chronic pain. I mean we sleep on things every single night of our lives for many hours so........ I also have the pillow and it's fantastic. Same comments for that as I've written for the mattress. Conclusion: Not only has this mattress kept my pain & inflammation at bay, or has not made it worse like many others have done, but it has actually helped and continues to help. Thank you guys so much. You've made a huge impact for someone, and hopefully for many others. :)

I slept on this amazing mattress at my mom's house. Now I want one for myself. I have a neck injury so I often toss and turn constantly. But I slept the entire night, 9 hours straight, with the purple mattress. Thank you for making an amazing product.

1. Return process is very poorly designed. It is not up to the customer to initiate the process. Customer must talk to an agent to set it up. It took almost three weeks to be able to get a hold of an agent(Pandemic issues). There wasn't other options in place handy for the customer who is wishing to return a product. 2. FedEx had us put the Mattress on our front porch, and never came to pick it up on time. We ended up dragging it all the way to FedEx store, who wanted to charge us $200 for the return, because we didn't have any return labels. We called Purple again, and were placed on hold for 45 minutes, finally someone picked up, and emailed us return labels, and had to talk to the FedEx agent to give them some "unique code." 3. Here's a question for you! If you were us, would you ever purchase a purple product again???

When i got the mattress i did not know what i was expecting but i did my research and everyone spoke highly about it. Honestly i can't complain about my new queen size mattress. I really like especially coming from living in a twin size bed for 27 years lol. This mattress really tucks you in without noticing much. It is a bit on the heavy side so i recommend having a helper moving it around.

Between neck and back pain, I always struggled for the first few hours after waking up. The first night with my Purple, I hadn't really adjusted to it yet but it was much better than my old mattress. Ever since the second night, I wake up pain free and feeling like I'm ready to hit the ground running. No regrets whatsoever regarding the purchase of my Purple! Also love that it forms to me no matter which sleeping position I feel most comfortable in that night.

My Girlfriend and I love this bed. Quality of sleep is extremely important to us. We have purchased a new bed every year over the past 7 years! Anyone suffering from back pain or insomnia you need this bed. We have honestly tried them all , spent 10's of thousands and this is by far the best mattress we have ever slept in.Worth every penny and still feels the same as when we first purchased our mattress. We have owned the California King bed for a year now with the Platform Base. If you choose to get this mattress I 100% recommend getting the Purple sheets. They make a huge difference compared to traditional sheets on this mattress. However you need to wash them on delicate by themselves if you want them to last. Follow the wash instructions. STOP READING AND JUST BUY THE BED.

We LOVE our purple mattress! We had a Tempurpedic for years and it was nice, but so HOT! I hated it. But our purple mattress is not only more comfortable, but it stays cool the entire night. Our bed is so comfortable, we feel like we're staying in a 5 star hotel.

I'm young and sleeping on a very broken mattress has caused me to have extreme back pain, so finally saving up and getting a purple mattress has been the best thing that's happened to me lately! I love not having to worry about broken springs and collapsing.

The customer service is friendly and I was super excited to get this mattress... unfortunately it just isn't as comfortable as I had hoped. Perhaps I got my hopes up too high, but my husbands back pain continues to be pretty bad (with a slight improvement from our previous mattress) but shoulder pain is worse. I find myself tossing and turning more then I previously did before getting this bed. I gave it 3 stars because the company is still super friendly and the price wasn't too bad. We might end up returning the mattress if our sleep doesn't improve in the next few weeks (we've had it about 2.5 weeks).