While Purple does not remove all pain (hips/back) it does lessen the pain. I am hoping that over time my Purple mattress will allow healing to take place in hips and shoulders to reduce the pain even more! I love the concept of a mattress designed to reduce pressure point stress. I attest that my mattress does in fact reduce pressure point stress. Who knows what other benefits will come as a result?! From the first online ad of protected raw eggs at those infamous pressure points I was hooked! It has taken years to get to the point where the purchase was made and the mattress enjoyed. Historic moment :-) Thank you!

I am happy with my purchase overall but expected a bit more of it, I suppose. It's comfortable but I found it to be a little harder than I would've liked so I bought a pillow top mattress topper which has helped out a bit. I was expecting it to change my life and I guess I feel a bit underwhelmed. Overall, not unhappy with my purchase but also am not thrilled about it. The sheet set is really nice - very soft!

My only thought when my last mattress feel apart was that, i am going to have to spend $3500 or more on my next mattress. 4 years ago i purchased a king purple for a 1/3 of that price. Still haven't had a need to rotate it or even think about it for that fact. So happy and impressed we just recently purchased a new full mattress for our 10 yo kid. I tell everyone i know who is looking for a mattress about purple and how happy i am with my purchase. Also these new sheets are amazing!!!

Took a few weeks to get used to but once my back got adjusted to the bed it's been awesome. Sheets are awesome! The only downfalls are delivery times could be better and updated site inventory would be nice. I tried to order a mattress cover and the site said sold out but when I sent an email customer service was like give us a call and we will get out for you. I checked the site next day and all of the sudden you can buy the cover so I guess that means their customer service is pretty good. I should have complained two weeks prior when I originally tried to order it.

I've been sleeping on it now for months and the pains in my neck and sides are all gone. Install was super easy; it was like opening a purple twinky and rolled it on the support box. Then cut the vacu plastic and and pulled it off like a table cloth trick.

Although the Purple mattress ended up not being a fit for me (it was a bit too firm), the return policy was indeed seamless! I donated it to a local non-profit, submitted the donation receipt and had a refund within hours. Their customer service people were helpful and friendly and there was zero push-back when the mattress didn't work for us. I would definitely recommend using them and giving Purple a try!!

I am truly sorry to say that we are letting this one go. My wife finds it hot, I feel it is too firm for me. I believe it is a well made bed and would last a long time. It's just not the right one for us. I'm no engineer by any stretch but if the purple part was doubled I believe it would feel much softer? Thank you for honoring your trial period, that alone proves you are a good company.

These people absolutely cracked the formula! I have never slept better and never woke up with absolutely zero muscle pain. I am a very active person and I am used to muscle paid as I rise in the morning; apparently, it has nothing much to do with physical activity, rather the wrong mattress I was sleeping on... Worth every penny!

It took a bit of getting used to after sleeping on a squishy pillow top for 13 years, but now we love it!! Neither of us wakes with back or hip or shoulder pain anymore and I'm pretty amazed how refreshed I feel when I wake. Like I actually got a good night of sleep. We're definitely satisfied!

Honestly maybe I went into getting the mattress with too big expectations. My old mattress was in pretty bad shape and very old and I could never get comfortable sleeping on it so I was expecting big things getting a new mattress. I am a side sleeper and some of my definite sore points are my shoulder and hips. I have had the mattress for a couple of weeks now and it is not horrible, but I definitely still toss and turn during the night trying to get comfortable. This is what I was trying to improve. I do understand it can take some adjusting to get used to a new mattress so I am still hopeful it will get better with time. We will see.