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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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Dec 15, 2017
Daniel M
5 out of 5 stars review

Verified Purchase

2 weeks in and loving it!

I have had my Purple Mattress for 2 weeks and I can tell you that so far, it is great! From the very first night, it has been exactly what I wanted it to be. It is firm and supportive but does not cause me any joint pain in my shoulders like other firm mattresses have in the past. Looking forward to more pain-free sleep!

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Sep 15, 2017
Tom G
4 out of 5 stars review

Verified Purchase

Give it a Try

The mattress is comfortable, but I sleep on my stomach with my face directly on the mattress, and you can feel the purple grid. It also hurt my back when sitting inclined on an adjustable bed frame. It's definitely worth a shot to see if it works for you. The return process is easy. The Purple sheets are the best I've ever had; extremely high quality.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Nov 5, 2017
Anna
4 out of 5 stars review

Verified Purchase

My purple melted...

I LOVE my purple but I can't give it 5 stars. I purchased my purple because I was having surgery, part of my recovery was to apply heat on my feet. So I used a normal heating pad. Never had to think about how the heating pad would affect a mattress before because I have never had a bed that could melt before. I melted a big square in the foot of my bed. I contacted customer service and they said it's in the Fact and questions not to use it, but aparently i missed that part. Nothing they can do. Love the purple wish it wasn't sensitive to mild heat. I'm scared to see what would happen if it was on fire. By the way fun thing, take the sample they send you and light it on fire...it will burn for an HOUR! No joke it's pretty cool. Great to start a campfire.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Aug 18, 2020
Jordan G
1 out of 5 stars review

Verified Purchase

Don't buy shipping process horrendous

I order my mattress one month ago, everything was fine until it got into the hands of pilot shipping services. They "lost" my first mattress at the Boston location the day before it was supposed to be shipped along with my bed frame. I reached out to purple to see if what the issue was and they said what I wrote above, pilot never reached out to them to alert them of this issue as the Customer service rep I talked to from purple was unaware of the issue. They said they would ship out a new mattress with their "white glove pilot team". So I had to wait another two weeks for them to get the mattress "rushed" to me which is a joke because it took two weeks for them to get the first mattress out there. Fast forward two weeks and delivered the mattress but now there is no frame. They didn't tie the orders together for whatever reason, marking a second day I took out of work for them to delivery the stuff I paid for. When I reached out to purple one of the representatives stated that this is a "common and known" issue and that they would do their best to get it to me the same day. The same day came and went and still no frame. Dealing with pilot a company that purple chooses to do their business with has been nothing short of a nightmare, and for that reason alone don't bother giving them your money. Purple also didn't real work to hard to make the situation any better my guess is because they already had my money and couldn't careless. Their rushed shipping taking two weeks is also a joke. I know we are in a pandemic and shipping routes are probably funky but that is no excuse for the lack luster response to my issues. Maybe the bed is good, I don't know because I have been waiting a month for mine but I will make sure no one I know buys from Purple because the shipping process was so horrible.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
May 5, 2021
April
2 out of 5 stars review

Verified Purchase

Great for first 1-2 years only

We loved the bed at first. It was perfect during my pregnancy. However, it started squeaking and dipping in @ 1-2 years in. Hubby has to sleep in the middle of the bed now because his side dips down and gives him a back ache. I also wake up with more aches. :( We have to buy a new bed now.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Oct 27, 2020
Darnel C
5 out of 5 stars review

Verified Purchase

So glad we found Purple

I am so glad that our son physical therapist reccomended he get a Purple mattress after a car accident. I laid on his and was hooked. We bought 2 more for our split king and another for our other son. We are an all purple family. I sing the praises of our Purple every chance I get!

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Jul 22, 2020
Lauren E
5 out of 5 stars review

Verified Purchase

Love the purple mattress!

My husband and I recently purchased the original purple memory foam mattress (king size). We absolutely love it. I feel like I am weightless when I lay on it; it is very comfortable. My husband moves around a lot when he sleeps and the mattress doesn't move. I have no idea when he tosses and turns. Would highly recommend this mattress. We are happy we made the purchase.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Aug 16, 2020
judy b
1 out of 5 stars review

Verified Purchase

Worse night sleep in my memory

I was so excited for this mattress and wow, what a letdown! Hardly slept. My hip & shoulders were so uncomfortable and sore. Every time my husband rolled over I almost fell out of bed. We got up and went to a local mattress store and bought a mattress that we could sleep on. Purple is not our mattress.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
May 14, 2016
Carol S
5 out of 5 stars review

Verified Purchase

Wonderful sleep!

Ditched the 12 year old foam mattress which was hot and unsupportive! The $3,000.00+ price I'd seen for something "better" didn't impress me. But this Purple queen and Sheez have made a world of difference. I have had surgeries on my back, left shoulder and left wrist and could not sleep on my back or left side for years, now I can and in comfort! Thank you fo your wonderful product!

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Jul 7, 2016
Mary g
5 out of 5 stars review

Verified Purchase

Best consistence night sleep we've had in a long time!

This is a wonderful mattress. My husband and I use to wake up with aches and pains in our hips and back. It's not that way anymore. In fact, we sleep better than we have ever slept before. Lots of dreaming too. I highly recommend this mattress. The price is moderate compared with other high-end mattresses. Go Purple!!!! You'll thank yourself.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093