Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam forMember photos









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Verified Purchase
A million times better than I expected
Ive only had the mattress for about a month now, but it is amazing! I was a little skeptical and worried when I purchased it, but was pleasantly surprised when I slept on it for the first time. I haven't had any issues adjusting to it and it truly has made a difference. I will definitely buy another purple in the future and I recommend it to anyone in the market for a new mattress.
Verified Purchase
Too firm for us.
I have a wonderful experience with the company. They were easy to do business with. Alas, the bed was too firm for our comfort. Neither of us were able to get great sleep with the mattress. It did help with helping manage my body heat, but it wasn't for us.
Verified Purchase
Give It Time... 30-Day Follow-Up Review
I originally reviewed my Purple mattress after a few days of sleeping on it and was not horribly impressed. I still had back pain and missed the feel of my old mattress. My wife was also still using a 1" memory foam mattress on top of the Purple mattress because the Purple mattress was not soft enough for her. To me, that seemed like it was defeating the purpose of having a new mattress. Why would I buy a new mattress so that my wife could essentially bypass the selling feature of the new mattress by using the same memory foam pad on the new mattress as she used on the old? As an experiment, after about 30 days of sleeping on the Purple mattress, I switched back to my old mattress (a very expensive one with air bladders that allows you to set a number independently on both sides of the bed related to how firm you want the mattress). At the onset of this experiment,, the "old" mattress just did not feel right. Apparently, I was indeed becoming used to the Purple mattress and found myself missing it as I laid down the first night on my old mattress. While I mentioned I initially felt as if the Purple mattress was too stiff compared to my previous mattress, I now found myself complaining that my old mattress was too firm. It did not seem to cradle my body the same way. As I mentioned, I was less than impressed with the Purple mattress initially. Based on the reviews and videos, I expected something magical. Magical it was not. When I returned back to my old mattress, it was with the intent of staying with it and returning the Purple mattress. After all, if the Purple mattress really was no better than my previous mattress, why keep it and pay for a mattress that I am not using or offers no clear benefit over my previous mattress. There is a full 100 days to try it out, but I figured, why wait that long? I have also seen feedback from Purple to some of the negative reviews encouraging people to sleep on the mattress for at least 30 days. When I read those, I tried to figure out what the big deal would be? What would change after 30 days that did not change after 20 or 10, or wouldn't change after 40 or 50? The first impression was important, and I was less than impressed. Anyway, getting back to my "which mattress is actually better" experiment... I am somewhat embarrassed to admit that the experiment lasted a total of one whole evening. After switching back to my old mattress, I woke up several times in the evening with back pain and, as I am writing this review in the late afternoon, my back still hurts. The icing on the cake was when my wife told me she now hated our old mattress (the mattress she used to absolutely love) and to put the Purple mattress back. She was originally wishy-washy on which mattress to keep. She did not hate the Purple mattress, but also did not think it was anything special... until she went back to sleeping on the old mattress, which gave her some significant back and hip pain. With that being said, I am indeed keeping my Purple mattress without any regrets and wish this mattress would have been available back when I spent about five to six times as much for the mattress I currently own. One positive thing that I must mention as well is that neither my wife nor myself have awoken in the middle of the night in a pool of sweat like we used to on our old mattress. The Purple mattress does indeed help keep us cool when sleeping, which was something I did notice right away. For what it's worth, I kind of wish Purple would sell the purple polymer matrix alone so it could be added over the top of an existing bed. I am not sure if that would work, and I doubt that Purple would want to do that as the bed is engineered to work with the foam layers it has, but I would have been willing to try it. I also have a split king adjustable frame, yet Purple does not offer such an option, so when I raise up my part of the bed, it elevates part of my wife's side unevenly, which means we must raise both sides of our bed together (which never happens) or I must be a little less aggressive in how I adjust my side of the bed. Compared to our previous mattress, the Purple mattress is also a lot thinner, which reduced the height of our bed. This has taken some getting used to for my wife. (As for me, I did not notice or care as much.) Considering how heavy this mattress is, I do not know I would actually want it to be much thicker as I would need a lot more friends to help me move it. Maybe that would be another suggestion too... Put some handles or something on it. Not that we move the mattress often, but when you do, it is large, heavy, bulky, and cumbersome. (Not sure how to add handles to a foam mattress, but then again, I'm not the bedding engineer like the gurus at Purple.) For those reasons, and the initial hesitancy I had when first trying out the bed, I had to give four (not five) stars. For what it's worth, my 10 year old daughter loved the mattress from day one and wanted it for herself when I too
Verified Purchase
Wow!!!!!!!
We just got our purple adjustable frame (which was so easy to set up) and our queen purple mattress, on Thursday. I have a bad shoulder and lower back from injury driving a semi truck for 21 years. My wife has back issue from sitting at a computer as a 911 operator for 17 yrs. we slept better our first night than we have EVER slept on all other different types of mattresses. I love this bed already.
Verified Purchase
What My Back Needed
Recently moved into an apartment without a mattress on day one, figured I could handle a couple days without one. Bad, bad idea. Fortunately the Purple mattress delivered quickly enough to save my bad back from further grief. Honestly, I would have liked the mattress better if it was a little softer, but after nearly a month with the mattress and my back feeling the best it could be, maybe, just maybe, this is a case where what I want is not what is best for me? I don't know, but spinal health is important to me and a satisfied back deserves 5 stars.
Verified Purchase
Dang it we fell asleep!!
We noticed that about three days into having the purple bed we kept falling asleep as soon as we laid down. This has been great for falling asleep, unfortunately not so great for 'watching TV in bed" after the kids go to sleep. Dang you purple bed!! I am waiting for the snarky commercial that shows that 'purple symptom" broken down in scientific terms with a bunch of other things you can do in the purple bed to keep you awake while your kids crash out. Seriously we were skeptical at first so we just purchased the bed as it had a return policy we trusted. Now we are getting ready to order the sheets and lower frame. Its a keeper.
Verified Purchase
Love it!!!
I ordered a Queen sized Purple Mattress. I am usually a side sleeper but sleep in all positions. I have spinal stenosis and used to wake up every morning with extremely tight lower back pain. Since I started sleeping on my Purple Mattress, I can honestly say I haven't woke up to any pain or stiffness at all! The bed sleeps nice and cool and I find myself sleeping all through the night. I love this mattress. Now I'm just dreading an upcoming trip and have to sleep on a hotel bed LOL!
Verified Purchase
Absolutely incredible
I suffer from chronic pain with multiple spinal and hip issues. It used to take me hours of tossing and turning before I could fall asleep, my first night on Purple I fell asleep almost instantly. When I woke up, I wanted to cry tears of joy. My hips and back were not stiff and achy for the first time in years. I also have issues with burning up at night, and I've never slept cooler than with my Purple. I live in the Deep South and would have to turn my air down very low at night just to try to sleep. Now I can save on electricity by being able to keep it up at night. My husband also adapted quickly, within a week he was also having the best sleeps of his life and being a U.S. sailor, the time he gets to sleep is precious. Thank you for creating this, from the bottom of my heart. I am astounded at how affordable it is and how quickly it's changed my life. I'll be recommending it to my father and grandmother who also suffer from chronic pain. Thank you again. I will be a devoted customer for life.
Verified Purchase
A Goldilocks Tale this isn't
We bought the Purple mattress with high hopes, the week prior to the release of the new Purple 2,3, and 4. We've had or slept on many different types of mattress over the years and none has worked for us. We visited the Purple factory where there is a small show room and tried out a very well used demo bed, and decided to take a chance. Now, three months later, with our own Purple mattress, we decided it isn't for us. It is just to firm and doesn't provide enough give to relieve the pressure on my bones and joints. It is a little too supportive. So, the trek back to the Purple store, where the Purple 3 seemed like just the thing. Not to firm, not to soft. Just right. I made a phone call to return our original Purple mattress and to exchange it for the much more expensive Purple 3. The Customer service people I've talked to have been pleasant and very kind on the phone. They happily emailed me instructions on how to accomplish my exchange. In reading through them, I came to a troubling note at the bottom. It says, " ANOTHER NOTE: You have 100 calendar days to exchange your Purple® mattress from the date of delivery through the comfort trial. The second mattress is ineligible for any comfort trial or exchange." I called customer service back to clarify that last sentence, and was told that indeed, there is no 100 night trial on the Purple 3 mattress should I exchange for it. Here is where the tale comes to a very sad and frustrating end. I can try one bed for 100 nights, but if it doesn't work, I have to buy outright the second, much more expensive bed. Somehow, this doesn't seem right. I understand that there are those out there who just try to work the system. I just want a good night's sleep. I guess Purple is not for me after all.
Verified Purchase
For me, this is perfect!
I'm a male of average/light weight and height, likes to move around in my sleep, and likes to sleep "on" the mattress rather than "in" the mattress. I used to occasionally get lower back and neck pains after sleeping wrong but since getting the mattress from Purple 1 month ago, I've yet to get them. The mattress (and the free pillow that came with my order) had a "factory/fresh rubber" sort of smell at first and that may have contributed to the shallow first night sleep but by the next day, the smell was gone and sleep was easy. I really like this bed. Also, their bed frame is collapsible and lightweight so it's convenient for people who moves housing often (like me).