This is my fourth Purple mattress - my go to brand, the one I will always recommend! We decided to upgrade and purchase a King size as a holiday present to ourselves and we are SO glad we did.

Great mattress. I have back issues that cause my fingers to go numb when I sleep and the purple mattress has brought a lot of relief. The first week was a little sore, but a good sore because things were finally able to shift to the RIGHT position. This was a fantastic investment.

We have the mattress (the medium thick version) since a few days and I can already say that this is a very nice treat for the body. The first night it was hard o fall asleep sicne it was so different but the following night and since then I slept like a baby. My husband too had a night of adjustment but last night slept happily. The mattress is super comfortable and indeed we do not sink in and leave impressions. I hope it stays like that. It feels all a bit like being on an anti-grav bed (once anti gravity will have been invented Purple might be in trouble, but that won't happen for a while ;-) The other tale: When we received the mattress, the package had a huge tear and the mattress inside the package was visible torn too. We refused the shipment and the mattress was sent back. We took pictures too and sent those to Purple's customer support and after talking with them they initiated a replacement shipment quickly. That time it arrived all in perfect condition. It took two or three phone calls, they do not respond via email (also no auto-responder, but they do read your emails). However they picked up the phone right away and that was great. So no complaints, customer support is great. I am so happy with the mattress that I will also get a seat cushion and a pillow to see how those are. The material is indeed different, they put a little sample into the package.

We were so excited to sleep on our new purple that when it arrived we slept on it on the floor until the purple base arrived. Once the base arrived; we put it together and immediately noticed that we can feel every bar. Feeling it through the mattress is uncomfortable.

The Purple 4 is a good (not great) mattress. Unfortunately, the delivery and customer service experience was awful. Although I had a confirmed delivery date and time window, the mattress was a no-show. No one from Purple, their agent (Mana), or the local Boston delivery company (Rainbow Movers) could tell me what happened to the mattress and why it wasn't delivered. None of these three entities returned phone calls or emails as promised. Purple would only refer me to their agents for help. Hey Purple: you took my money for the mattress, I think the least you could do is actual help with figuring out why the mattress was lost and why I wasted a day off from work. I think Purple is accustomed to dropping the original mattress off at UPS. Unfortunately, they just can seem to,get the logistics right for the new mattress series (2, 3, and 4) because they actually require white glove service.

I used to toss and turn all night. I would wake up several times and never feel rested the next day... And then I got my purple mattresses. Now I sleep through the night and usually wake up in the same position I fell asleep in. My back and legs don't ache in the morning like they used to. I am 100% satisfied with my original people mattress.

I needed a new bed, don't have the time to make the rounds to all the mattress stores and have zero interest in knowing what I like(firm/hard/sleep number), I needed good support, not complicated choices, REASONABLY PRICED and bring it to me.....this is what I got, have had it about a month now, really loved all of the process, it shipped early, was sort of fun to set up and it sleeps awesome...it is heavy yes, but so is any other over priced mattress, my girlfriend and I set it up with no issues.

I would have given it five stars but it does hold body heat. If my partner is sleeping beside me, it quickly gets too hot to sleep comfortably, even if I am only under a sheet. Outside of that... I can't say enough about how great this bed is. Best I have ever slept on!

I was really looking forward to the purple mattress because I had back pain. I got the purple pillows too. When it was finally delivered to me I was super excited to get a good nights rest. The first week I woke up with back pain and my neck was hurting. I thought maybe I just need to get used to the bed. A couple weeks went by and I decided to start using my other pillows and the neck pain went away. I still have back pain when I wake up and I sleep on my back so I don't think it's the way I'm sleeping. For the price I expected more. I think maybe the bed is too soft. Unfortunately my partner likes the bed so I'm in a bind. I'm not sure if I should return it.

My husband loves this mattress! It took a couple of weeks to get used to it, but within 2 or 3 days he was commenting that he was no longer waking up with back pain. And the intensity of the muscle spasms in my back were decreasing! However, it actually caused more pain when I slept on my stomach...I know that's a bad way to sleep any way, it's just been a hard habit to break... So, if you are a side and/or back sleeper, this is a fantastic mattress! If you are a stomach sleeper, stop it or find a different mattress.