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Customer reviews for Purple Mattress with GelFlex Grid and Comfort Foam for
Purple Mattress with GelFlex Grid and Comfort Foam

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May 20, 2022
Brian C
3 out of 5 stars review

Verified Purchase

Replacement...

This newer replacement mattress is nice but it's not as nice as my original mattress was during the first few years or so...unfortunately the mattress was showing a lot of wear so we used the warranty. That process was surprisingly quick! Overall I just don't have the same praises for purple as before, but I'm very pleased with their customer service.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Sep 1, 2017
Evan R
5 out of 5 stars review

Verified Purchase

I don't have to take medicine to sleep anymore!

For over a year I've had to take 10-15 mg of melatonin and sometimes Ambien to actually sleep. I'd wake up multiple times a night with numb arms, and have the worst time getting back to sleep. We got our Purple mattress almost 2 months ago, and I am THRILLED! Not only do I not wake up in pain with no feeling in my arms, but I no longer take melatonin nightly and haven't needed Ambien. I was skeptical because gimmicks are a trend these days, but this is hands down the best purchase we've made in a LONG time. Seriously. I could see a major difference with the first month.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
May 22, 2016
Mitchell R
3 out of 5 stars review

Verified Purchase

Overall a good mattress

Overall, we are happy with our new mattress. My wife loves it and says its the most comfortable mattress she has ever slept on. Me on the other hand am 235 lbs and find my shoulder going numb when I lay on my side. This also happened on our last mattress and I was hoping this one would be different. I still find myself tossing and turning all night.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Aug 23, 2020
Tyler L
4 out of 5 stars review

Verified Purchase

Fantastic mattress but

This mattress is one of the best I've slept on. The first two weeks have been bliss. I'm on my third week now and I'm feeling some slight sagging in the purple grid. When I sit on a side that's barely used (like the foot of the bed) it feels prefect. But when I sit on my sleeping side, I sink in enough to feel the layer below the grid. I only weigh 215 pounds so I wouldn't think I'd be too heavy for it but I may be incorrect. I could also have a defect of some sort but I'm not sure. If anything, I'm probably just over reacting the the bed getting used to my weight and shape. Either way, the purple original is pretty great other than the slight sag mine has

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Jul 6, 2016
Colin S
5 out of 5 stars review

Verified Purchase

The best sleep I've had in years.

After the first night, I immediately had less pain in my back and hips. After the first week, there was no doubt. I sleep longer and better than I have in years. Instead of waking up in a random position, I wake up in almost the exact same position I fell asleep in. Fantastic mattress.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Mar 26, 2020
cris C
5 out of 5 stars review

Verified Purchase

Purple guarantee

i want to say that customer care is great. Quick response, actually listened to me and my issue was rectified without delay and hassle. I believe in the company not just for the product but also customer care. I know I wouldn't get this service from other companies.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Sep 29, 2020
Yanira R
4 out of 5 stars review

Verified Purchase

Pleasantly Surprised

Been sleeping on it for a couple of weeks and so far it's been extremely comfortable. I've only had a few moments of slight back pain but when I've flipped to a new position it's gone away and I wake up with no aches or pains. There isn't much motion transfer and it sleeps cool.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Feb 13, 2020
Natalie P
5 out of 5 stars review

Verified Purchase

Would Recommend!

I am very happy with my purchase of a purple mattress! I ended up choosing purple because a lot of blogs said out of all the "beds in a box" purple was thr firmest and I prefer a firm mattress. This mattress has great support! I am a former college athlete and still very active so I have some achey muscles. Honestly, this bed leaves me with no sore spots! Some people talk about getting used to the bed, but I am on week 2 and never experienced this. Seriously love!

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Jan 10, 2017
Saravana K
5 out of 5 stars review

Verified Purchase

Absolutely love it...now

We got our King mattress back in Sept. As we unwrapped it, two corners looked collapsed in and I couldn't get it to expand out to the right shape. The previous mattress we had was a box spring for more than 10 years and I couldn't adjust to this new feeling on the purple mattress. So, I was waking up every time I rolled during the night. My wife didn't feel the new mattress was awesome either. But, now, after 4 months, we absolutely love it. The corners fixed themselves after a couple of weeks and we both sleep so well on it. We don't feel a thing when the other rolls around. No complaints whatsoever now and our kids love the seating cushion that came along.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093
Nov 5, 2020
Nevada K
3 out of 5 stars review

Verified Purchase

Great Mattress, delivery poor.

Love the mattresses (we bought two), but they provide no help at all in getting the mattress inside the house or, in our case, up a set of stairs. Mattress weighs over 150 pounds and I am a bit too old to tackle carrying it upstairs. Had to round up two younger neighbors to carry one of them upstairs. Won't purchase another mattress from anyone who won't help with setup. They would not take old mattress away resulting in having to pay a firm to remove it. Purple should not leave a customer on their own to carry it inside and set it up.

Review from purple.com
Helpful?66TUYA3O1BMW19099455093