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Member ratings & reviews for
HP ENVY Photo 7858 All-in-One Printer - Instant Ink Ready
4.3 out of 5 stars
stars339 ratings150 reviews
  1. 5 stars67% (228)
  2. 4 stars16% (54)
  3. 3 stars6% (21)
  4. 2 stars4% (13)
  5. 1 star7% (23)

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Showing 21-30 of 150 reviews
Sep 11, 2021
Rancher Chick
3 out of 5 stars review

Verified Purchase

Good all around printer

I like the printer ok but had a hard time with the fact that I had to have a wireless connection to set it up easily. It seems to be a good printer and has good features in that respect but the scan function only scans as jpeg if you use the printer to scan but if you scan from the app on your pc or phone then there are more options. I have only faxed a couple of things and that seems to work well. I had an officejet 8600 before this printer and liked it much better but maybe I need to give this one more time to get used to.

Helpful?63HUHPZDW10P19078102480
May 29, 2018
Ccab620
5 out of 5 stars review

Verified Purchase

Great features and user friendly!

I've had this printer for about a month now. I use it once in a blue moon and it hasn't disappointed for what I've needed it to do. Very easy to print documents from my iPhone, iPad, and computer (which makes my life easier). Have not printed photos yet.

Helpful?63HUHPZDW10P19078102480
Jun 21, 2021
NancyG
3 out of 5 stars review

Verified Purchase

Missing tank and low quality mechanism

I'm a little disappointed with this purchase. I have always liked HP printers. I spent a little more on this model for my son thinking that it would be even better than the all-in-one I currently use, and would provide him with a USB input as well. I was wrong. First of all, there were supposed to be two startup ink cartridges, but the color one was missing. I had purchased a backup set of cartridges so that shouldn't have been a problem. But the housing for the ink cartridges does not have the tank clamps like my other HP and loading the tanks is very fussy. They don't just snap in to where they seat properly, you have to play with them to get them lined properly or you get endless error messages. As a former tech resource teacher, having set up numbers of printers for classrooms, this is the worst i have ever seen. In addition, I contacted HP customer service regarding the missing color tank and it was a difficult experience. The service rep struggled with English when he wasn't using canned replies, and at first he expected me to return the already set up device to Sam's Club to get the missing ink tank. When I made it clear to him that I would not be doing that and that I expected HP to provide a replacement, he finally made that happen. It should not have been that difficult of an experience.

Helpful?63HUHPZDW10P19078102480
Dec 8, 2018
JM
2 out of 5 stars review

Verified Purchase

Printer software extremely difficult to install.

I have owned at least 10 HP printers all of which installed easily and performed well. After trying to download and install THIS printer software unsuccessfully for 40 minutes, I gave up and called HP Tech Support. It took the HP Technician close to 2 hours to install the Printer Software on my New Windows 10 Desktop Computer. A very frustrating experience. The printer now works but is very noisy at times - it sounds like gears are grinding. If this continues I will return the printer.

Helpful?63HUHPZDW10P19078102480
Nov 14, 2018
Linda D
5 out of 5 stars review

Verified Purchase

Easy to install!

I've only had it a couple of weeks and it has worked fine. It was easy to set up. The only thing I had to do was put my password in for my router when it asked me. The color printing looks sharp. I have printed from my cell phone and printer without any problems.

Helpful?63HUHPZDW10P19078102480
Nov 6, 2020
Nadia
5 out of 5 stars review

Verified Purchase

Great printer

I am really enjoying my new printer considering my husband is a supervisor at his job and our children attend virtual school so it definitely comes in handy for this household. I've been printing documents and they are perfect! I even tested it out with pics and the clarity is also perfect!

Helpful?63HUHPZDW10P19078102480
Sep 13, 2020
Anonymous
4 out of 5 stars review

Verified Purchase

Great printer for photos and home office

I love the printer itself, however during set-up the brand new tri-color cartridge was defective. After several cycles of cleaning and re-aligning the printerhead, I contacted HP and was told that I needed to contact the seller with my issue. I opted to buy a new printer cartridge instead of standing in line at customer service. Perfect for my home office and printing pictures directly from my phone App

Helpful?63HUHPZDW10P19078102480
Oct 15, 2021
LG
3 out of 5 stars review

Verified Purchase

Average

Print quality good, Bluetooth Smart riddled with bugs, wifi direct good, loading paper needlessly difficult, printing envelopes difficult. If you don't need Bluetooth Smart it's not a bad printer. Be wise with the ENVY line and purchase a maintenance service plan.

Helpful?63HUHPZDW10P19078102480
Nov 21, 2018
Joed
2 out of 5 stars review

Verified Purchase

Sold as new but obviously a return

I bought this in November 2018 and a few things made wine wonder if it was a return that was simply put back on the sales floor. I should have returned it but didn't. The ink cartridges were already installed meaning two weeks in I had issues with the print quality. I registered online and for some reason HP thinks I registered it two month earlier than I did. The printer works and I guess I'll keep it but beware on Sams doing this.

Helpful?63HUHPZDW10P19078102480
Sep 10, 2019
Kanikuuipo
4 out of 5 stars review

Verified Purchase

Great for photos.

Recently printed photos of a mountain trep and the quality was every bit as good as a photo shop or kiosk. Rated 4 stars because out of the box the cartridges would not align or print 2 of the colors. Tried every troubleshoot available to no avail. Grudgingly spent $45 on new cartridges and problem solved. Apparently the cartridges shipped with the printer were no good.

Helpful?63HUHPZDW10P19078102480