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Customer reviews for Purple Foam Medium Mattress for
Purple Foam Medium Mattress

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Apr 2, 2018
Lisa
2 out of 5 stars review

Verified Purchase

Disappointed

I am very disappointed in this mattress. It does not relieve my pressure points as advertised and truly is not that comfortable. I stuck it out for the 100 night trail hoping things might get better. They did not!!!!! I called to set up the return ( BTW you need to do this before the 100 nights is up I did mine about 2 weeks before) They talked me into trying it a little longer giving me an extra 30 or 60 days I can't remember which. Anyway as life often gets busy I missed the deadline and am now stuck with a bed I do not like!!!! If I had to do it all over again I wouldn't have let them talk me into trying it a little longer. Better yet I wouldn't have wasted over $1,000 on it. I did a lot of research on a new mattress and read the reviews on Purple. I felt I made the right choice. Unfortunately the reviews aren't as reliable as truly sleeping on the mattress. This mattress did not work for me and I would not remommend it to anyone. I am not satisfied with this product unfortunately I am stuck with it!!!!

Review from purple.com
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Dec 6, 2017
brian w
5 out of 5 stars review

Verified Purchase

Very happy with this bed

Our old mattress wasn't very comfortable from day one. After years of putting up with it, we decided to try a Purple. I sleep on my side and used to wake up with low back pain and whatever arm I was laying on would be asleep. With the Purple all off my morning joint pain has stopped. The lack of motion transfer is great too.

Review from purple.com
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Jun 13, 2023
Jessica W
5 out of 5 stars review

Verified Purchase

Great mattress

I waited a little while before making my review because I really wanted to test it. I've had it for a few months now and I love it! So comfortable! I sleep on my side and my shoulder doesn't hurt in the morning with the Purple mattress like it used to with my old mattress. I have trouble sleeping anywhere else but my home now. I never want to leave my Purple mattress!

Review from purple.com
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Nov 27, 2018
Erin M
1 out of 5 stars review

Verified Purchase

If I could give no stars I would

First problem, Purple was not forthcoming about delays in their production. The mattress I ordered was on a 3-4 week backorder. This information should have been made available to me either prior to purchasing or shortly after purchase. Neither of these notifications happened. I only found out because I CALLED. The customer had to call THEM to find out about their own delay. COOL. Second problem, today, over a month after purchase, I was mysteriously refunded for the entire purchase. They don't have any records of why this happened. I could have NOT called and they would have been none-the-wiser. When they "corrected" the issue, they actually overcharged me. At this point, I have sunk 2 hours of my day into this issue. SUPER COOL. Add to all that, the mattress is not amazing. My shoulder issues have gotten worse. After all this, do you really think I'm going to DARE return or exchange it? NOPE!

Review from purple.com
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Jul 15, 2019
Eric M
5 out of 5 stars review

Verified Purchase

Comfort for every position

I hate spending money and really had a hard time bringing myself to buy the Purple King matress but my wife and I LOVE it. I sleep in pretty much every position during the night and with the Purple matress I don't feel any pressure point pain in any position that I use to feel after sleeping in one position for a while. My wife has always had a lot of back pain and endless headaches as a result. Since we got our Purple matress two weeks ago she has told me her sleep has been much better and has felt already a difference in her back and with her regular migraines. Still hate spending money but I think this is one of those purchase s you don't regret.

Review from purple.com
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Jul 14, 2020
Charles O
5 out of 5 stars review

Verified Purchase

Bed replacement

We bought our bed about 4years. The bed started slumping, making craters where we slept. We started turning the bed 180 even slept cross ways. After finally deciding to research for anew bed, I felt like I needed to give purple a call y'all about the issue and see where that went. The lady I felt with was very concerned about what we had gone through and was very helpful in ultimately getting us our new bed. After a few photos they ask me to take, of the problem, I sent them in and in couple of weeks I had a return email that my new bed was in the way. I couldn't ask for better service. Thank you

Review from purple.com
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Aug 1, 2019
Callie
5 out of 5 stars review

Verified Purchase

Best mattress ever!

Changed my life in one night. I have chronic back pain from a bad car accident. One night on this baby and I actually slept for 8 hours straight! I prefer to not use a pillow when I lay on my back however, I have the purple pillow for when I sleep on my side. It helps keep my head and spine straight throughout the entire night.

Review from purple.com
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Nov 22, 2018
Robert S
5 out of 5 stars review

Verified Purchase

Love it

I was sceptical buying a bed before I could even test it out but I pulled the trigger and bought the original mattress. It's amazing. It really is just like it's advertised, meaning that it's soft but firm, it really cushions your body. I'm a side sleeper and I noticed my hips don't cock sideways nearly as much. It's really worth the money. I'm interested to see what the new purple mattress is all about but it's twice the price so I'll have to really think about it. All in all, worth the money. Love it. Highly recommended.

Review from purple.com
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Apr 1, 2019
Don W
1 out of 5 stars review

Verified Purchase

Bad choice. Does not hold up over time

Initially I purchased this mattress because of back issues, for both myself and my spouse. We were tired of tossing and turning most of the night due to joint pain and getting up every day feeling like a cripples. Purchased the Purple Mattress and bed frame. At first it did what it promised. Supported the back and we woke with little or no pain. For the first 8 months. I'm a 250 pound, 6 foot 2 inch, male. My spouse is 5 foot 11 inches and weighs around 200 pounds (190 to 205 depending). It's been almost exactly one year since we purchased this mattress and there are two very visible hollows in it fitting the shape of our bodies, not much different from the 12 plus year old spring mattress this replaced. Also the tossing and morning pain is back. This mattress didn't even make it one year. Certainly not worth the cost. In addition, it weighs a ton! UPS guy couldn't even get it into the house. Barely got it out of the truck. We watched him roll it out (crashing onto the street) and then roll it up on the sidewalk. By the time I got to the front door to help, he had rang the bell and then hurried back to the truck and drove away! Had to call my early 30's son-in-law and it took him, and his body building friend, to get it inside the house. Had to hire someone to get it upstairs and set it up. Over the long hall, this product did not live up to the cost, or the hype.

Review from purple.com
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Nov 21, 2018
Dr. M
5 out of 5 stars review

Verified Purchase

I recommend this my mattress to my patients.

I bought a Purple mattress 1 year ago and it has been one of the best investments I've made for comfort and quality sleep. My patients always ask what type of mattress I recommend. After sleeping on the Purple mattress for a year, I confidently tell them how much better I sleep and that it is the only mattress I would buy for my family.

Review from purple.com
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