My husband and I purchased the Purple after months of research and were very excited once we actually received it. Couple of things we found out fast: 1. It sleeps cool.... for a memory foam. If you're coming from a pillow top, it's extremely hot. 2. It's very firm. Apart from the grid collapsing (about 2 inches of padding), there is no sinking in feeling. Side note: we purchased the Purple sheets and a mattress cover suggested by Purple customer support, so it wasn't the sheets (which they always say is the problem). 3. Due to us coming from a pillow top mattress, we woke up in pain. I've woken up sore from stiffness, but never woken up because of back and hip pain like we did with the Purple. 4. The mattress smelled a little weird for the first week or two. Now, I'm not saying the Purple mattress isn't a good mattress... I'm just saying it isn't for everyone, and definitely not for us. This could have easily been a 1 or 2 star review... but the Customer Service was absolutely fantastic. Quick responses, no questions ask, immediate assistance, and follow up after the return process was completed. If nothing else, the mattress is worth the try if you can front the initial cost because the customer service will make any experience a good one.

First we received the purple pillow, I did not like it the first night, but that changed after a few nights. Its a great pillow. I expected the bed to be low support, very jello-ish, it was not. It is a medium firm bed that contours unlike standard firm beds. We owned a memory foam firm bed previously and it did not have the contouring and feel of the purple mattress. Very happy.

Me and my wife were very skeptical at first because of some of the reviews and the competition saying bad things about the mattress. This is honestly the best mattress I have ever had. I am a side sleeper and I sleep on my stomach so I would wake up with severe shoulder pain and lower back pain. With this matress I wake up with no pain at all, it is the perfect firmness, and you can see your back perfectly aligned if you have a mirror next to your mattress. People say you can feel the purple gel but it is very little. If you have back problems or shoulder problems this is the matress for you even if you have no problems you will have the best night sleep. It also stays very cool I do not even sweat anymore on my legs. I have had the I cloud mattress and it soften up to much in less then a year, the temperpedic mattress didn't really help on my pain and other mattresses were no competition. I can finally sleep comfortably.

Lots of mattresses start out very comfortable, however, you find yourself tossing and turning in order to find that comfortable spot that helps you fall asleep. With the purple mattress any position knocks you out! There is real technology in a purple mattress! No matter what position you lie, whether on your back, or even shifting from side to side, do you sleep soundly through the night. In the morning I find myself struggling to get out of bed! I fathom that one day I'll be able to just keep right on sleeping through the day!

We ordered the beige color sheets with our bed order. we do not like the color. We called your customer service # and were told no exchange or returns. We did order a set of slate colored sheets which we like. It seems to me for the high price you charge for your products that you would care about customer satisfaction, obviously you don't!

I LOVE THIS BED! I'm a side sleeper and don't move much during the night. I was used to waking up with aches & pains in my shoulders and hips and my back would be stiff. NOT ANYMORE. I wake up feeling refreshed, like I've actually gotten a full night's rest. I don't feel tired and sluggish 3 hours after waking up. My partner sleeps every which way and says that the bed has reduced her tossing and turning. It's as if whichever position she ends up in, the mattress supports her body's choice. No more morning aches for her either! Everyone that comes to the house, we make them lay on the bed, them give a sales pitch as if we're making a commission (which, of course, we are not). Short version: with the money back guarantee, you can't go wrong! Also, purchased the mattress protector which I assume works as promised (haven't tested yet) but I believe is necessary to protect your warranty. Also, purchased the bed frame which is designed in a manner that allows for mega storage under the bed.

Getting this mattress was stressful with a lot of run around and contact with different people. It wasn't delivered when it was marked delivered but they resent a new one which was nice. It's a great mattress so worth the money. Customer service people were nice it just felt like sometimes there was no follow through.

My boyfriend and I are both side sleepers but have total opposite preferences for mattress firmness (I like cloud beds, he would rather sleep on a rock). This mattress ended up being a great compromise - although I would hardly cal it a compromise because of how much we both love it. I don't wake him up as often while he sleeps when I readjust and he has been sleeping soundly through the night. My lower back soreness basically disappeared overnight! No regrets :) very happy with the original purple mattress!

We took a shot on this bed in April 2017 as an anniversary gift to ourselves. Prior to 30 days we wanted to return it, but we're told to just give it time to adjust since we had 100 days to try it. We did. We never adjusted and then were over the 100 accidentally so we couldn't return it. We've had it over a year now and wake up sore almost daily. I'm a side sleeper and my shoulder hurt unless I sleep on my back, which just isn't cozy for me. I feel like I sit on top of a form mattress instead of my body being in neutral, yet if I move towards my husband's size I sink in, even if he's not in the bed. I'm an average sized person at 5'7" and around 140 pounds. He's muscular/althetic and heavier than I am but only due to his height. It really shouldn't be different on sides. Maybe the new versions would suit us better but I personally would not buy the original again. If you like a firm mattress, I would recommend it but we regret our purchase and will be shopping for a new mattress when we have time and money.

...but so far it's been great. A mattress is a long term relationship though so what really matters is how I feel after a few months. So far I really do love it, but I was sleeping on garbage before. Trust me, I'll edit this review later if my opinion changes.