I gave this mattress a 90 day trial hoping each day that it may not be the mattress. However, it was!! My wife and I wake up with back pains almost every day. Finally I decided to let it go and the return process was not painful. So, 1 star for mattress and 5 star for customer service. Good: * eggs don't crack on mattress * customer service * design Bad: * mattress is too squishy * it is hot (don't believe sleepopolis review) * constant back pain

I did the research... I run hot "sauna hot", I'm a back sleeper & I wake up in pain every day. I finally saved enough money to buy the best bed for me& my back. When my bed arrived I was home alone and could not figure out how to open my mattress. I called my purple family for help on how to open and got the best tips!!! Open window, let the Matress air out w/out sheets on the bed for 2 hrs and it's worth the wait. Best sleep of my life no more night sweats, no more pain, no mor waking up in the middle of the night. Thank you purple. Extra shout out to my new best friend Madison @ purple who made sure that I did everything right to start my best sleep!

I have only had it on my bed for 1 week and it is very comfortable, I was leery at first because the package it came in was so dirty it looked like it had been sitting outside for a period of time. When I opened the bag there was no cutting tool, and the instruction booklet was torn into pieces and stapled together. But it was easy to move and unpack with 2 people. Other than the initial inconveniences I am happy about my purchase, so far.

I had very high hopes for the Purple, and I was NOT disappointed! It has been half a lifetime since I have had such good rest. For years, pain has woke me up a dozen or more times a night to adjust my position, and for years, I have suffered from back pain. No more. I am so glad my son heard about this mattress shared the info with me. He got one for his birthday this year and told me I needed to get myself one too. When I researched Purple, I saw that all science made sense and fully expected it to be able to make good on its promise of better sleep. It has exceeded all my expectations. I not only sleep better throughout the night, I also wake up in the morning with less pain. As someone suffering from fibromyalgia, reducing pain in any way is always an achievement. It's so good to finally have some relief.

I honestly don't know how I ever survived without the purple mattress. It has met all of my expectations and more! I'm no longer sore when I wake up in the morning, and I didn't even know that was because of my old mattress. I don't wake up in the middle of the night anymore, unless it's because of my cat, which is a miracle in itself. And no matter which position I'm sleeping or resting in, I'm surprisingly comfortable. I'm a side sleeper and with my old mattress my shoulders would be in pain as well as my hips. No more of that with the purple mattress! Seriously, this product is worth every penny. I plan on purchasing another one once I have the first one paid off. Very very happy with everything from the purchase, to the shipping and arrival, to the product. Not one thing do I have to complain about!

The first two weeks were awesome-I slept really well and felt like my posture improved. The third week, I began feeling aches and pains, and my sleep habits were very poor. My body was likely just getting adjusted because by the 4th week, I felt great again and sleep habits greatly improved.

Honestly, I was a bit skeptical when I first bought the bed. I've always been able to sleep anywhere (although not soundly) and constantly moved positions in my sleep. After sleeping on this, I've noticed an improvement in my quality of sleep. It did take a few days to get used to the feeling of the bed though.

Purple lived up to their word and product. After having my Purple for about three years a problem started to show up. When I called their support team was famtastic. In about 7 days I was unpacking a new version, with real improvements, and have been sleeping on it for about 2 months now. Great bed from a company with great service.

Thanks for reaching out. The bed is unfortunately to hard. I have a 3inch memory foam pad on top to be able to rest on my side. The technology is great however I would keep the bed with an additional purple layer. Otherwise its not going to work out. Please get back with me concerning this issue. Thank you Glenn R.

I've had this mattress for almost a month now and I love it. My wife was skeptical at first, even got mad at me for purchasing a mattress I had not tried out or could test out at a store. Now she LOVES IT! She is a believer and we are both enjoying our bed. No more body aches for me, and no more waking her up at night when I get up to drink something or use the bathroom, it's GREAT!. Thank you Purple.