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Customer reviews for Purple Foam Medium Mattress for
Purple Foam Medium Mattress

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Nov 12, 2018
Brittany O
1 out of 5 stars review

Verified Purchase

Do NOT Waste Your Money

Alot of people asked for reviews of Purple. I can say they are full of promises they can not deliver. I need to return my mattress for the firm option. It is not simple nor easy. In fact I will be without a bed for WEEKS if I chose to exchange it. If I am not happy with that mattress I am not allowed to return it. The only option of communication for the process is email. I get a response 24 hours or later from the time I send my email. The bed lacks support. The quality is poor. Do not waste your time! Purp lo e is NOT recommended by me

Review from purple.com
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Sep 11, 2017
Ashanti C
2 out of 5 stars review

Verified Purchase

Worst bed ever

I gave this fit a 2 star rating because although it was the exact opposite experience of what I was expecting, I have a feeling that I know people who would enjoy sleeping on such a hard unyielding mattress. The amount of the patented purple material was so low in relation to the need for it, or something to give this bed a little give, that I woke up every day that I slept on it in pain. The foam underneath the mattress is so unyielding that I am quite sure that I could hurt somebody if I hit them with a piece of it. This is absolutely the worst band I've ever slept on. I would only recommend this to someone who sleeps on their back and need significant levels of support. Even my husband, who slept on a pretty crappy mattress before we got married, doesn't get good rest on this bed.

Review from purple.com
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Apr 19, 2018
Joseph
5 out of 5 stars review

Verified Purchase

no hip pain

I bought this bed because the only way for me to wake up without lower back pain in my old bed was to sleep (on my back) on a rolled up towel. That was the only way to get enough lumbar support. but now with my original purple mattress, I no longer have to sleep on a rolled up towel every night - and I still wake up without any lower back pain. My wife was skeptical of getting the mattress. She is a side sleeper and was waking up with hip pain most days. Starting the first night she slept on the Purple mattress: no hip pain! Now there is at least one instance where my wife acknowledges that I was right!

Review from purple.com
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Apr 20, 2017
Lori C
5 out of 5 stars review

Verified Purchase

Love the mattress, not the sheets

I have enjoyed sleeping on the purple mattress very much. It feels great to slide into every night and wake up every morning. I don't however, love the stretchy sheets I ordered from purple. They recommend these sheets and I bought 2 sets. I think they have pilled after a couple of washes and the sheets don't glide like other cotton sheets do. I am trying to like them, but just don't. My boyfriend describes the feeling as being wrapped up like a burrito when you turn over in bed. The sheets stick to you and "suck you in" . I still think this bed is comfy even without the stretchy sheets.

Review from purple.com
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Jul 1, 2019
Crystal H
4 out of 5 stars review

Verified Purchase

Mattress is amazing, customer service, not so much

Our mattress was 'lost' en route and the reorder was a bit of an ordeal. Some of the customer service agents were awesome and some were absolutely mind numbingly frustrating. Once we finally received the reordered mattress, it was amazing. We love it!

Review from purple.com
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Apr 5, 2018
Jesse D
5 out of 5 stars review

Verified Purchase

Worth the wait

It took two weeks for this puppy to show up, and it was worth it. I look forward to a day when I can buy the newer version. I'm sure they made a few improvements. I never wake up feeling sore or stiff anymore. I highly recommended their bamboo sheets. I really don't think you can beat the original purple for the price. You won't be disappointed. Great bed, great concept.

Review from purple.com
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Apr 27, 2021
Jared S
1 out of 5 stars review

Verified Purchase

Not as Expected; Customer Service was Great

Mattress arrived damaged (rip in the side). Smelled like chemicals. Mattress was super thin compared to our existing memory foam mattress (which was a third of the price, and way better built/more comfortable). Customer service was able to help facilitate a return quickly.

Review from purple.com
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Jun 6, 2019
Amanda G
5 out of 5 stars review

Verified Purchase

Ahhhmazing!

Everything about this bed is AMAZING! We bought the mattress, bed frame, sheets, and mattresses protector. You always expect with a mattress protector to "hear it". Well you can't! Nor can I feel my husband lay down or get up. We have had the whole setup for a few weeks now and I've got to say all of the ads I've seen about Purple are true! Well besides the eggs! We haven't tried that yet! Thanks Purple!

Review from purple.com
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Jan 30, 2021
Eliza T
4 out of 5 stars review

Verified Purchase

Great quality, but too firm for me

I have had back issues that leave me in bed for a up to a few weeks. My last bed was causing the issues. I thought it was because it was wore out but it seems that it was just too firm. This bed is still leaving me sore. It's just too firm. I think I need a softer bed. I gave it 4 because it does everything it should. I just wish it was softer. I ordered a foam and plush pillowtop from a different company to try. Hopefully, I won't have to send it back.

Review from purple.com
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May 17, 2020
Chelsea G
3 out of 5 stars review

Verified Purchase

Great - but not worth the price

I guess i was expecting a lot more for a mattress so expensive. Dont get me wrong - this is a good mattress, but i've slept on much cheaper that felt relatively the same. The one thing i dont like about this mattress is the lack of support along the outside. If you sit on the outer ring you really fall in!

Review from purple.com
Helpful?66TUYA3O1BMW19076200766