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Customer reviews for Purple Foam Medium Mattress for
Purple Foam Medium Mattress

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Showing 3,211-3,220 of 25,162 reviews
Sep 30, 2018
Keith H
5 out of 5 stars review

Verified Purchase

Love our original Purple Matress < 3

We received our purple mattress a few months ago and can't sleep on anything else now. When staying at any hotel we long to be home and back in our bed. It took some getting used to at first since it was correcting our sleep posture, but now I have noticed an improvement in my back pain and overall posture in general. I have also been able to sleep on my back, which I was never able to do on any mattress before this. We will be upgrading in the next year or two and we will be using our current mattress in the guest bedroom. Thank you PURPLE!

Review from purple.com
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Jan 8, 2024
Rosey
5 out of 5 stars review

Verified Purchase

Cool comfort

This was the fourth "Purple" that we've purchased. As far as we're concerned there's no other mattress out there that compares for comfort, SUPPORT, and if you hate the heat as much as we do, the "Cooling" effect that you get while sleeping. Many of those so called "THICKLY" padded luxury mattress out there are nice to look at but are actually very hot to sleep on in warm weather because of the padding.

Review from purple.com
Helpful?66TUYA3O1BMW19076200766
reply from purplepwr-pwr

Hi Mike, I wanted to take a moment to express my gratitude for your valuable feedback regarding your recent experience with Purple. Your thoughts are truly appreciated, and it brings me great joy to hear that you had such a wonderful time with our products and have several in your home. Thank you for being an amazing member of the Purple Community! We are grateful to have you as a part of our family.

Dec 24, 2019
Phillip D
3 out of 5 stars review

Verified Purchase

We got a free replacement, but it is still not working for u

The good news is that Purple replaced our mattress for free and did this will no hassle at all, so the customer service is aces. The not so good news is that the replacement did not solve anything. I think they replaced the old Purple with another old Purple and not the Purple 2. I am not positive that the 2 would resolve our issues, but I know the Purple 1 did nothing for us. We still have issues with pain in our shoulders and hips. This has not changed at all and now we are thinking we will need to buy a new mattress

Review from purple.com
Helpful?66TUYA3O1BMW19076200766
Dec 8, 2022
Felisha C
1 out of 5 stars review

Verified Purchase

I want to love my purple

I am extremely displeased with the new day mattress and the service to which I have to pay for the mistake of a purple employee that ultimately caused me not to be able to afford to switch the mattress that would be suitable and because I had to deal with multiple people telling me different things and ultimately I still do not have a cal king or a softer mattress and am STUCK with the king new day that doesn't even fit in my bed frame I'm over this company and if I can't get anything resolved with my next call they can come get all of it this experience has been by far one the worst customer service experiences ihave ever had If you have employees telling people one thing and call back get a supervisor on the phone and guess what she had no clue about anything and said that employee was confused well make it right ....nope well now it's goin on 2 mo and I still stuck with a crappy situation

Review from purple.com
Helpful?66TUYA3O1BMW19076200766
Oct 17, 2020
Alaina C
1 out of 5 stars review

Verified Purchase

Unbearable smell

We have the .3 hybrid. After spending 2500 on a mattress, I don't think I should be sleeping on my bob-o-pedic in the guest room. The smell is horrible. It is still airing out after 3 full days with the windows open...ridiculous. Can't tell you if it is comfortable or not because I wouldn't know! How is it possible that it is non toxic yet has this foul smell? I am very close to asking for a refund. Reading reviews that said their mattresses smelled too and they got a replacement and now the airing out game begins again. Not sure I want to deal with that. Also, had the "powder" that everyone was talking about. Don't believe the reviews of YouTube saying it's a myth. Trust me, there is powder.

Review from purple.com
Helpful?66TUYA3O1BMW19076200766
May 14, 2016
Jenny W
3 out of 5 stars review

Verified Purchase

It was okay. Just a mattress.

My husband and I bought this mattress in hopes to help his troubled back. After about 3 to 4 weeks, we discovered his back pain was no better and mine had started to hurt! So, we are in the process of getting our refund, and I have to say the people at purple are amazing! The return process has been a very easy one, and the representative I have dealt with has been so kind. Thank you for letting us try it out!

Review from purple.com
Helpful?66TUYA3O1BMW19076200766
Aug 12, 2020
Sara A
4 out of 5 stars review

Verified Purchase

Love this mattress

I love this mattress. I did not need any time to adjust at all it was instant comfort for me. My reason for 4 stars is because I am a VERY hot sleeper. I have had issues with getting hot "spots" usually around my hips in the middle of the night even though I am using Purple's mattress protector and sheets. Not sure why I do but usually if I readjust I am okay.

Review from purple.com
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May 19, 2021
Diane P
5 out of 5 stars review

Verified Purchase

Comfortable relief

We purchased a Purple mattress after a friend recommended that we try it. Normally, I was unable to sleep more than two hours on our old mattress. I sleep much longer now, as does my husband, and I no longer wake up sore and achy. I love the gentle firmness, and how it maintains its shape when you get up. The mattress definitely is well-designed!

Review from purple.com
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Nov 9, 2019
Tyler D
5 out of 5 stars review

Verified Purchase

Awesome mattress

Amazing mattress. I usually sleep in one place and am a larger guy that sleeps like a brick. Which usually makes the bed have a giant pit after about two weeks. I've had this mattress for several months and it hasn't budged. Like sleeping on a cloud of science. Love it

Review from purple.com
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Jun 19, 2021
Janna H
5 out of 5 stars review

Verified Purchase

The purple is worth it

We have had our purple king size mattress for a month now. It is very comfortable and cool and I don't have as much back discomfort since I started sleeping in it. My husband and I are both very pleased. The way it was shipped left a lot to be desired so I would recommend you have them bring it and set it up for you.

Review from purple.com
Helpful?66TUYA3O1BMW19076200766