The bed was ok, it just wasn't right for my wife and I so we are in the process of returning. I do appreciate Purple's willingness to let us try it out for a good while and get a full refund if it doesn't work out for. No single mattress is right for everyone, don't believe any mattress company trying to sell you on that, it just simply isn't true. But with good customer service and the ease of refund's, purple is OK with me.

I'm a male of average/light weight and height, likes to move around in my sleep, and likes to sleep "on" the mattress rather than "in" the mattress. I used to occasionally get lower back and neck pains after sleeping wrong but since getting the mattress from Purple 1 month ago, I've yet to get them. The mattress (and the free pillow that came with my order) had a "factory/fresh rubber" sort of smell at first and that may have contributed to the shallow first night sleep but by the next day, the smell was gone and sleep was easy. I really like this bed. Also, their bed frame is collapsible and lightweight so it's convenient for people who moves housing often (like me).

This is an exquisite mattress! I love it so much I bought one for my daughter. Good bye back problems, no more daily meds. Oh wait, I found a defect in one of the mattresses, guess what they replaced it. Yes I love Purple and the Purple people's customer service. I donated the defective one as it was a minor defect. I'd recommend this mattress to anyone.

This one started as a downer. It was stiffer than I expected or was used to. But, was able to sleep. A few weeks later the sheets showed up. That's the real showstopper there. These sheets are amazing. Totally made the mattress more for me. So, we decided to test the sheets on our old mattress. My neck pain instantly came back. I didn't even realize it was gone honestly. But, the old mattress has to go. The mattress on its own is a solid foundation. But, the sheets are an absolute must with this. They are worth it.

And by cool..I mean literally cool. My body is like a furnace and this matress keeps me nice and cool for much longer than any other matress I've slept on, making it so much easier for me to fall asleep in. Had it about a month now and I'm very pleased with the purchase!

I still don't feel the comfort I was expecting, but my pressure points feel much better than when I slept on a memory foam mattress. Perhaps I need a firmer one. ps: When I purchased your purple mattress, there was an offer for a free pillow I was looking forward to but never received.. that was disappointing! :\

The Purple Mattress has fantastic technology integrated into its bed, and I think for a majority of people, this bed could work wonderfully. Unfortunately for me, it was just not the right fit. For the entirety of the trial period, I woke up with lower back pain, I could physically feel that it was not supporting me well. I've also realized that I do not like a medium firmness bed, I much prefer a soft firmness. I do think that Purple should strive to offer different levels of firmness and a higher level of support. I think that giving Purple mattress a chance is a smart move, but unfortunately it just was not for me.

Ordering was easy, receiving the mattress went fine, and the return process went great...but the mattress itself was a bit too soft for my wife and I...I wasn't sure if it was because I am a bigger guy, weighing 315lbs..but my wife is small and she didn't like it either...wishing I didn't have to return it..oh well, glad we tried Sincerely, Raymond Horchuck

Cons: Not as plush as memory foam. Texture is still a bit strange to feel with my hands. Objects tossed onto the mattress are liable to bounce off instead of sinking in, again because it is not soft and squishy like other mattresses. Pros: Good sleep. Firm, bouncy and supportive when your body is actually on it.

The purchase of our Purple King Size Mattress corresponded with the addition of a CPAP machine to my sleep. Between both of these devices, I haven't slept this great in years. Items I know I can attribute to the mattress is my very old pillow top would cause pressure points in my ribs when laying down on my side. Climbing into bed was actually something I tended to not enjoy. The hardest part of this purchase was the wait, though surprisingly the mattress was delivered sooner than I had built up expecting. Probably about 2 _ weeks. The package was delivered in great condition and with the help of a friend I was able to get it up the stairs and into my bedroom with ease. Unrolling it was something that I could do myself, through my FitBit registered that I was exercising for about 20 minutes while I did. We also purchased the mattress cover since we have small children as well as the stretchy sheets. Both of these added to the price of our overall purchase but with certainty the stretchy sheets are worth it. I was worries that my wife would not like the bed, but after about a month both of us are very satisfied with this purchase. Thank you for making a bed that is truly unique, and thank you for marketing that makes you truly enjoy a brand. On the note of a CPAP, many people struggle with sleep apnea for years without much clue. As a 36 year old man, I fortunately addressed it early and believe that I am recognizing many health benefits from it.