The mattress itself is very comfortable so I bought two more for my guest rooms. The packaging makes it convenient to get it into the house and bedrooms, but you can't get to the bag cutter they send you until you've already cut the bag open with something else, and its hard to move the mattress once its open. Most people will be opening it in place and leaving it there, but we are remodeling our rooms and moving things around frequently. Moving house would be even more difficult, I don't even know how you could transport the mattress in a moving van without putting it on the floor and piling the rest of your stuff on top of it. -Favorite mattress ever -Bag cutter should be attached to the outside of the package -Some sort of straps should be installed on the sides of the mattress so it can be picked up once its out of the shrink wrap.

I got the original Purple mattress roughly about a little over a month ago and I wanted to sleep on it for enough time to give an honest review about it. My previous mattress was very cheap and as a result it had the biggest mattress pit ever. I had this mattress for 7 years and slept so uncomfortably and my lower back started hurting immensely because of the mattress. If anyone has experienced a mattress pit issue you know very well that even if you sleep on the side of the mattress you'll somehow slide right back into the mattress pit. I've been on the original Purple mattress for a little over a month now and my lower back pain has resolved and I literally cannot wait to get into bed at night. I've never slept so good in my life. I cannot recommend this bed enough! It truly has been the best investment and purchase I've done for myself. The feeling of not waking up with back pain alone is enough for me to vouch that this bed has truly helped me. Thank you Purple for letting me get back to enjoying my sleep.

Our house flooded during Harvey last year and we needed a new bed. We looked at all of the different online mattress options and decided on purple. We also ordered 2 pillows because we didn't have pillows anymore either. The bed took some getting used to, but is decently comfortable. It slides around a lot on the platform base, which isn't ideal. It's being relegated to the bed in our guest room. The pillows weren't great. The air booster was a complete failure. We ended up buying pillows from Sleep Number instead. Of course, a few months later they have *new and improved* purple mattress and pillows - but we're stuck with the older and seemingly inferior versions of their products. I'm more upset about not being able to get the new booster for our pillows without buying the new pillows because ours are just sitting in the back of the closet because no one wants to sleep on them.

I was hesitant to buy online, but with the 100-day trial, free delivery, and honest website - I was sold. I love my mattress. It is, indeed, the best thing I have slept on. I was bummed the mattress protector doesn't protect against bed bugs - but that is the only downside to the mattress, protector, frame, and sheets I bought.

I started getting into Purple products when my old computer chair starting to become a literal pain in the ***, and Purple cushion did the job perfectly. I eventually bought basically everything and then finally the mattress. The mattress is great and really does cover the "not really firm but not really soft" spectrum. I feel much more supported than my old bed while not feeling like I'm sleeping on a rock. I was also a very hot sleeper before and the Purple bed is so much cooler than my old spring bed. Truth be told my first two mattress came with a defect out of the box and they replaced it and allowed me to keep both for family/friends. Very little hassle and just needed to provide a picture. This makes me feel good about the warranty going further into the 10 years of it.

Purple mattress is very pretty and comfortable. I have already seen a big improvement in my sleep. It is a very nice and cozy mattress. A box and bed frame is not necessary, but I would recommend it. This mattress has improved with my stress & anxiety. I would highly recommend it! A great investment.

I love that the mattress sleeps cool and it has really helped with my issue of going numb on whatever side I'm laying on with my tempurpedic. I feel like it's not to soft but not too firm either. It's just right! Great pressure relief! The texture of the grid is a little odd and a little hard to get used to but once you're laying on it you don't really notice.

Both the mattress and the customer service are amazing. Amanda B is the bomb. She went out of her way to accommodate us and respond to all of my emails quickly. The mattress itself is exactly what we wanted, firm but also giving. Our frame is on the way and I'm more than sure it'll be exactly what we were looking for!

We have found the mattresses to be soft but not neccessarily cool. We previously had tempur-pedic and although maybe a bit cooler, not cool enough to make it a big selling point. The coolness advertised was the reason we bought. We have 2 twin xl for our king adjustable bed

My stepdaughter recently bought this mattress and I am currently sleeping on it as a guest in her home. It is very uncomfortable! Every day and in the middle of the night, I wake up with either bad back pain or really bad hip pain. Also, it very hard to get out of this bed in a normal fashion. I'm by no means big or heavy and I still have to literally roll out of this bed! The whole sitting up in bed and getting out normally is not an option. I would not recommend this mattress! I myself have a different mattress that cost a ton less than this and it's way better! Don't waste your money!