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Customer reviews for Purple Foam Medium Mattress for
Purple Foam Medium Mattress

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Nov 17, 2020
Cathy
5 out of 5 stars review

Verified Purchase

Back pain is gone!

When I received my queen size purple bed, I was leery because it was a very firm mattress. I had ordered it because I read the reviews about how it helped with back pain. I can 100% say it got rid of my back pain. I no longer get up in the morning with any aches. I have currently slept on a purple mattress for a year and have been back pain free for a year. The firmness and style of bed really does keep me from any aches and pains.

Review from purple.com
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Apr 6, 2017
Erich L
5 out of 5 stars review

Verified Purchase

Best mattress EVER!

With running the risk of sounding like a commercial, this mattress is fantastic! It craddles our pressure points and relieves the tension in our lower backs and necks. Oh! And the Purple sheets!! Oh my goodness! They are incredible! They don't snag on rough feet and some how keep cool throughout the night. We are now loyal Purple customers for life.

Review from purple.com
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Nov 29, 2017
Joan
5 out of 5 stars review

Verified Purchase

Best mattress I ever had

I have had back trouble for several years and over the last decade we have tried several mattresses. I finally gave up and just assumed my back would always hurt. I would wake up every morning with back pain and even if I was tired I would have to get up to make my back feel better. I was really skeptical when my husband bought our Purple mattress and I was truly astounded at what a difference it has made. I am not only sleeping better, I am waking up pain free. Thanks Purple, you really improved my life!

Review from purple.com
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Mar 1, 2021
Ray M
5 out of 5 stars review

Verified Purchase

Still Very Happy With Our Purple Mattress

The mattress is definitely a game changer, I'm a side sleeper and I run hot when I fall asleep, so the purple mattress is perfect for me in 2 ways one it's very comfortable to sleep on my side on this mattress and it does not hurt my shoulders or neck to sleep in this position all night and because the design I don't over heat even though the mattress supports my side sleeping position. Customer service is also very kind, proffesional and responsive when I've had the need to get in touch with them. We're still very happy with our purple mattress.

Review from purple.com
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May 17, 2016
Cassie M
5 out of 5 stars review

Verified Purchase

We love the Purple king mattress!

We have been thinking about a new bed for ages when the Facebook ads popped up in my newsfeed. It is the most comfortable bed I have ever slept on. I adore it. The only bad thing about it is that I have a toddler and an infant, so I don't get to stay in it anywhere near as long as I need to!

Review from purple.com
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Nov 15, 2017
john l
4 out of 5 stars review

Verified Purchase

Almost perfect

I ordered the king size mattress and tried it fir about 30 days. It felt good. I liked it a lot. However, I like to sit on the bed and work on my laptop at night. It's not a great sit down bed. My wife's back started to ache after sitting on it for a while. Laying down feels good for me. Sitting up to read or work is not so good.

Review from purple.com
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Aug 28, 2019
Vincent P
5 out of 5 stars review

Verified Purchase

Sleeping and enjoying it.

I've owned a Purple Mattress for 4 years now and find it hard to sleep on any other. My mom was in need, because she was not getting a good night sleep on the one she owned. The purple mattress is just what she needed. She says she finally feels rested when she wakes up. I think Purple Mattress really is the best mattress.

Review from purple.com
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Aug 2, 2017
Tyler G
5 out of 5 stars review

Verified Purchase

Outstanding customer service!

I ordered the Cal King with frame and was anomaly shipped the correct frame but a regular king size mattress. I called them right away and they had the correct one shipped out later that day! No hesitation to make it right! As for the mattress, we've been using it for about a month now and we could be happier!

Review from purple.com
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Jul 27, 2020
Melissa M
5 out of 5 stars review

Verified Purchase

Dang! That Mattress.

We have heard a lot about Purple mattresses and it has for sure lived up to the hype! I fall asleep faster, wake up well-rested and when I go to bed after working 2 jobs, it stops my body from hurting as much. My only complaint: the first few days my husband stopped snoring entirely when we got the Purple mattress. He has begun to snore again. Nothing can stop it. It really isn't the mattress' fault, but I do feel deceived. ;) Love this mattress!

Review from purple.com
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Mar 12, 2018
Bob H
4 out of 5 stars review

Verified Purchase

Great Mattress sketchy delivery

The ordering process was great. We ordered the Purple Bed2, platform, sheets, and mattress protector. We also received a free pillow with the purchase of the bed. We honestly haven't even slept on the mattress yet. We just got the mattress tonight at 9:30pm through a sketchy "free white glove delivery." We received all the other items we ordered two weeks ago. The distribution company named Mantis delivery services hired another company to actually deliver the mattress. The distribution company finally called to set up delivery four days ago to be delivered today at 1:00. I took off work to be here when it was delivered. The delivery service hadn't showed up yet at 2:15 so I called the distribution company back. They said the delivery wasn't ever set up. I told them they had called and asked if 1:00 today would work to deliver the mattress. The distribution company called the delivery company and verified that the mattress was to be delivered but couldn't get ahold of them and basically told me sorry but not our problem. I then called Purple and spoke to someone that apologized all over the place and gave me a number to call. I called the number and finally got ahold of the delivery guy. He was eight hours away in a different state! He said he'd be here by 6:00. Mind you it was now 2:15 and he told me he had two other stops before he got to our house. Well, the mattress finally got here at 9:30pm. The deal was to have the delivery guys take the new mattress in and hawk the old mattress away. Well, the guy showed up with his tiny girlfriend and that's it. He asked where the mattress was going. I told him it was supposed to go upstairs. The guy looked at me and said they told me there was no stairs! I told him that's why I did the whole " free white glove delivery and hawl out!" He said he'd give it a shot. I told him my son and I would help out too. Well, the guy goes back to the truck and pulls out this huge king size bed box! Yes a box! Not what they show in all the videos! We live in a old hose with a finished master bedroom upstairs. We went with the Purple Bed because it advertised coming in a tube you cut open and it expands ect. I told the guy that I didn't think we'd be able to get a king size mattress up the stairs due to the angle and head room going up the stairs. The guy said he thought he could squish the bed in half if we helped. We were able to get the bed upstairs after a lot of grunting and effort. Totally not part of the deal. The guy did hawl away the old bed. In short, the bed and products seem good but the communication between Purple and the delivery process is terrible. If I was to do it again, I'd just have it delivered to my door. It's be quicker and WAY less hassle. Also, the pillow does have a very strong smell. I washed it with warm water and detergent like the directions say but it still smells. I called the company on this issue and they immediately told me they would send me another pillow. I thought that was good of them just holes it doesn't smell too. Hopefully the bed is good. We'll see!!

Review from purple.com
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