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Member ratings & reviews for
HERBAL ESS CHARCOAL DUO PACK 13.5 OZ EA
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Showing 1-10 of 43 reviews
Sep 8, 2018
BAbb5
5 out of 5 stars review

I've found the one!

This shampoo and conditioner is literally the only products I use, let my hair air dry, then straighten. I've received more compliments since using these products on how healthy and full of movement my hair looks. I HIGHLY HIGHLY recommend trying it.

Review from HerbalEssences.com
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Aug 5, 2018
Dreyse
5 out of 5 stars review

Love it

I've been using Herbal Essences products for years and they never disappoint. A few days ago I noticed this was available at my local Target so I decided to give it a go. What can I say? I LOVE it. The aroma is absolutely incredible. It cleans my hair really well. I have naturally shaggy, wavy hair and it made it bounce SO good. I can't say enough about the scent and how much I love it.

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Aug 8, 2019
Cheyenne
5 out of 5 stars review

Finally A Product That Works

I have had to shear my head for a long time. Too much sebium. Take shampoo to wet scalp,rub it on scalp. Leave on for 5 min then rinse. Then, same with the conditioner. Scrubing messes with your hair follicles. Just rub in let it do it's job. Let it sit 5 min. My head immediately stopped itching and immediately no more sebium. Awesome product. It works.

Review from HerbalEssences.com
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May 9, 2019
menoli1369
5 out of 5 stars review

My scalp LUVS this!

I found that I hv a mild form of psoriasis, and can't afford the treatments from a dermatologist. talked with my Doc about over the counter products, said something about charcoal shampoo, and I decided to try this. OMG so glad I did! A lot of reviews complained about the smell, but it reminds me of the CK1 or CKbe scents. So if ur a fan don't be afraid to give it a try.

Review from HerbalEssences.com
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Dec 14, 2018
HMac
5 out of 5 stars review

Verified Purchase

Nice shampoo & conditioner set!!

I really love Herbal Essence products and this one didn't disappoint!! It has a nice earthy, clean scent too!!

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Sep 25, 2019
Deutscherin
5 out of 5 stars review

Smells Amazing, Feels Great

Unlike the other reviewer, I have to disagree. This shampoo and conditioner smells AMAZING. It has a cleaner almost musky smell, but it reminds me of certain men's colognes. I will be making this my new shampoo conditioner duo.

Review from HerbalEssences.com
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Feb 23, 2019
K31ci
2 out of 5 stars review

Do not recommend

I thought this was a good product at first, but I soon realized that it was drying out my hair. This morning I noticed that there was a chunk of hair that was broken off near my face. I have about a bottle and a half left and I no longer have the receipts to return the shampoo. I will definitely be switching back to Pantene because this was very disappointing.

Review from HerbalEssences.com
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Aug 9, 2018
awatkins
1 out of 5 stars review

Not the scent for me!

The scent is TERRIBLE! I had to read about the product again to see if it is marketed at men, and it is not. It smells like someone busted a cheap men's cologne bottle over your head! It is overpowering! Stinks! However, the scent doesn't stay in your hair very long. The product works well but I would never buy it again. I may throw it away, that's how much I hate the scent.

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reply from Herbal Essences

Thank you for taking the time to get in touch with us about this product, and I do apologize that you are having this issue with the product. What you've described is not something we would expect. Fragrances are a personal preference and your feedback is important to us. We have many versions available and hope that you can find one you like. We appreciate you letting us know and we will be sharing your comments with our product development team.

Nov 14, 2018
HurtinAlbertan
1 out of 5 stars review

Great if I wanted to smell like a man

I received a sample of this product and tried it today. I honestly thought it was a mens sample. It smells exactly like Dove Mens. Which would be great if I wanted to smell exactly like him! My hair feels soft after using but I just can't get over the smell. Huge miss on Herbal Essences part.

Review from HerbalEssences.com
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Jul 30, 2018
Sunny18
1 out of 5 stars review

Smells Bad

I only used this once along with the White charcoal conditioner and that is enough. No matter how much I rinsed my hair, I still have a strong charcoal smell. Even the next day, the smell is strong. No thanks, I will be returning this.

Review from HerbalEssences.com
Helpful?6U1QCF2BJFWH19067900283