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Customer reviews for Member's Mark 2-Pack Hotel Premier Collection Bed Pillows, Assorted Sizes for
Member's Mark 2-Pack Hotel Premier Collection Bed Pillows, Assorted Sizes
4.3 out of 5 stars
stars
7,238 ratings2,531 reviews
  1. 5 stars68% (4,947)
  2. 4 stars12% (860)
  3. 3 stars8% (546)
  4. 2 stars4% (325)
  5. 1 star8% (560)

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Showing 411-420 of 2,531 reviews
Jul 26, 2023
Reviewer name: BigD
3 out of 5 stars
3 out of 5 stars review

Seems To Be A Pattern.........

Sadly, this is the second purchase of Members Mark products that I have made in just a few weeks of each other that I have been disappointed with. I have been using these king pillows for years and have bragged on them for being such a quality product at an amazing price. Unfortunately this purchase has seen a DEFINITE DECREASE in quality. I also had the same issue recently with my purchase of MM water hose. It shrank by several feet in length compared to my previous purchases and the decrease in quality was substantial as with the pillows. Come on Sam's, as loyal customers, we deserve better!!!!

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Mar 3, 2022
Reviewer name: Celestial
3 out of 5 stars
3 out of 5 stars review

What happened?

I have been buying these pillows for the last two years. Recently, something has changed. They aren't nearly as firm as they used to be. They are very soft and don't support as much as they used to, as if they reduced the batting inside or something. I wish they would go back to the old formula.

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Oct 14, 2024
Reviewer name: thisgingersnapped
1 out of 5 stars
1 out of 5 stars review

Flatten out immediately

These are horrible pillows that go flat immediately. We were so happy the first night of sleep, but by the third night we could tell they weren't as thick. A month later, they are cheap flat garbage pillows, that my husband now folds in half to make it thick again.

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Oct 12, 2025
Reviewer name: Sabrina
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

They sink in when you lay on them

No good

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Jan 10, 2019
Reviewer name: kwil224
1 out of 5 stars
1 out of 5 stars review

Used to be good pillows

I’ve bought 4-5 sets of these pillows over the past few years. The first ones were amazing—very comfortable, lasted a reasonable amount of time before going flat, and a good price to boot. Sadly, the quality has steadily declined. They’ve lasted less and less time before going flat, and the last set I bought was flat within 3 days. I won’t be buying these again.

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Jun 15, 2017
Reviewer name: Mamabear
5 out of 5 stars
5 out of 5 stars review

In love!

I cannot believe how cheap it is for a 2pk! At first I was worried about the quality not being very good, but these are the best pillows I've ever bought. I'm very picky about pillows, and I haven't had a pillow that made me happy in a long time. My husband seems to like them as well, no complaints and he sleeps well.

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Aug 14, 2024
Reviewer name: Kay
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Poor material

Stay flat after few uses

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Jan 6, 2022
Reviewer name: CillyLilly
2 out of 5 stars
2 out of 5 stars review

Not Machine Washable

We absolutely loved these pillows until it came time to clean them. We followed the care instructions to a T and when we went to remove them from the washer they were ripped open and stuffing was everywhere. We are really disappointed because they were really comfy to sleep on.

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reply from Supplier Response

CillyLilly- We are sorry about your experience with the Hotel Premier Collection by Member's Mark Bed Pillow 2 Pack. Thank you for your feedback. Please call a team member at 909-201-8844 for assistance. Thank you. -Rebecca

May 22, 2019
Reviewer name: MysteriouslyMyself
1 out of 5 stars
1 out of 5 stars review

Worse pillow ever!!

If I could give them zero stars I would!! The first couple of nights I thought I found my dream pillow until it starts to take form of how you place it to sleep and it keeps that form. There’s no fluffing this pillow, once there’s a form to it it’s there for life. I’m a pillow hugger, that doesn’t mean I hug the pillow the same way each night and would like the option to conform these to my side sleeping for each night. I don’t like having to figure out how I held it previously to get a good nights rest. Also, if you sweat just a little the stuffing gets really hard making it even harder to conform to a good position. All in all, don’t buy if you want a good restful sleep!!!

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Mar 13, 2023
Reviewer name: C2C
1 out of 5 stars
1 out of 5 stars review

Quality sacrificed for price

We have been buying these for years, about a pair a year. Then the pair lasted 6 months. Now on the pair we purchased 2 months ago, the seam in one pillow ripped out the first week and now the second pillow has broken down into lumps making it impossible to sleep on. The price has always been about the same, but the quality has fallen to an unacceptable level.

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