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Customer reviews for Member's Mark 2-Pack Hotel Premier Collection Bed Pillows, Assorted Sizes for
Member's Mark 2-Pack Hotel Premier Collection Bed Pillows, Assorted Sizes
4.3 out of 5 stars
stars
7,246 ratings2,536 reviews
  1. 5 stars68% (4,952)
  2. 4 stars12% (861)
  3. 3 stars8% (546)
  4. 2 stars4% (325)
  5. 1 star8% (562)

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Showing 1,921-1,930 of 2,536 reviews
Mar 28, 2019
Reviewer name: Salmonguy
3 out of 5 stars
3 out of 5 stars review

Not the same

Don't confuse these with Sam's "Hotel Luxury Reserve Collection" pillows which they no longer carry. We loved those. These are much too soft for our taste.

Helpful?48HI7PXRN2OG19052966693
Apr 10, 2025
Reviewer name: Paula
2 out of 5 stars
2 out of 5 stars review

Not Hotel Quality

I was disappointed in these pillows. They never looked really fluffy like the photos on line. After a couple of nights, they were really flat. They definitely need more filling. They were so flat, I put two in one king size pillow case.

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Oct 21, 2021
Reviewer name: TN_Momma
1 out of 5 stars
1 out of 5 stars review

Do not look new, lumpy, no stuffing in corners

Doesn't look or feel like there is much stuffing in them, and what is there looks lumpy and doesn't even meet the corners. I think these are used pillows, and I can see why someone wouldn't want them.

Helpful?48HI7PXRN2OG19052966693
reply from Supplier Response

Hi TN_Momma--We are sorry about your experience with the Hotel Premier Collection by Member's Mark Bed Pillow 2 Pack. Thank you for your feedback. Please call a team member at 909-201-8844 for assistance. Thank you. -Rebecca

Feb 23, 2022
Reviewer name: kJ
1 out of 5 stars
1 out of 5 stars review

Terrible

They are nothing like a hotel pillow! They're soft, but about 1/4 what a hotel pillow is. After a week it's flat as can be and won't puff back up. I'm really disappointed.

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Nov 9, 2020
Reviewer name: Martha
3 out of 5 stars
3 out of 5 stars review

Firm

The pillows are pretty hard and firm for my liking. I like more of a fluffy soft pillow that your head sinks into and these are very firm. Good quality though.

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Mar 16, 2022
Reviewer name: John
1 out of 5 stars
1 out of 5 stars review

Busted

Bought 8 of these pillows. 6 ruptured at the seam within a week of normal use. If you're ok with using a pillowcase for fluff containment then these are for you.

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Nov 12, 2021
Reviewer name: Happyhouse
1 out of 5 stars
1 out of 5 stars review

No support

I am unable to upload a photo for some reason. These pillows are all fluff and no support. After 1 month the pillow split a the seam and stuffing oozed out.

Helpful?48HI7PXRN2OG19052966693
reply from Supplier Response

Happyhouse--We are sorry about your experience with the Hotel Premier Collection by Member's Mark Bed Pillow 2 Pack. Thank you for your feedback. Please call a team member at 909-201-8844 for assistance. Thank you. -Rebecca

Jun 23, 2018
Reviewer name: Tommy
1 out of 5 stars
1 out of 5 stars review

Little to No Neck Support

These pillows go flat after the first use and offer very little neck support. After a week of use I began having neck/upper-back pain and had to replace the pillows. They are nice looking, but woefully under filled.

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Feb 8, 2023
Reviewer name: Jenkie Jolson
1 out of 5 stars
1 out of 5 stars review

No longer recommend

I have purchased these pillows (and recommended others to them) for years. The price has gone up and quality has gone down. They provide zero support and I am now buying more expensive pillows to replace them.

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Feb 4, 2022
Reviewer name: mars
1 out of 5 stars
1 out of 5 stars review

Uncomfortable

Within a month of using these pillows, they were flat. It's now been about 4 or 5 months since this purchase and both my husband and I are having neck trouble. Shouldn't have to replace pillows after only 4-5 months!

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