Worst pillows ever. They do not hold their shape. The filling bunches up together in one place and never evens out. I need a refund or better pillows.

I wanted to love the members mark pillows but after just a few short weeks they’ve gone completely flat. Trying to fluff these back up is a total pain and is more visual than substantial—as soon as you lay your head on them it’s flattened again. Maybe my massive brain weighs more in the pillow

I was hoping these would be a good replacement for my old pillows, but I was so shocked once I took them out of the plastic and use them how flat they became so quickly. Not sure if I can return these, but I really should try to. Don’t be fooled by how firm they feel in all the plastic wrap.

I don't leave reviews very often. But I had to in case there's anyone out there suffering neck pain like I was for years. I have slept for probably 10 years or more with firm pillows from all kinds of different companies. I can't stand a flat pillow and felt like i needed good head support to help me sleep better. Anyway, It was time to change pillows in my spare bedroom, so I gave these a try. They're inexpensive and I know the Sam's brand is a good name. I figured it would be great for company that stayed overnight. Well, I just so happened to fall asleep in the spare bedroom one night and noticed how my neck didn't hurt as bad as it had been. So I continued to use the pillow and here I am 3 weeks later to tell you, I have zero neck pain! It's a miracle! This happened by accident but I feel like this was meant to be. Thank you to Sam's wholesale Club and the vendor who makes these for them.

I've purchased these pillows several times over the years, and these pillows are not as firm as they used to be. You can now squeeze the pillow and touch your fingers together. While rubbing your fingers together, the inside feels like the batting from a cheap, polyester-filled comforter. I don't think I will keep these. Back to the drawing board in my search for a decently firm pillow.

I bought this a month ago and I’m so happy that I made this purchase! We went on vacation and the condo had these pillows. I immediately ordered them and had them shipped home and they arrived before we got there. I’m a side and back sleeper and I LOVE them. We’ve bought every pillow we could and these by far are the best!

These are extremely flat and have no fluff. I bought some of these pillows a few years back and they were wonderful. Have bought more twice since the first pillows I'd bought and both times they were so flat and uncomfortable to the point where I get headaches from them. I'm not going to take anymore chances in these in the future.

Bought several of these pillows over the years and they used to be the best pillow ever, full with a bit of firmness. Unfortunately like many other things, these pillows have gone downhill and fast. They are way too soft and seem to lack half the amount of filling as in the past. They no longer support the head or neck and smash down with the first night of use. Charge more, give you less. So very very disappointed!

Description doesn’t describe these pillows. I don’t understand why these pillows are called memory foam because the pillows seem to have nothing to do with memory foam. Perhaps the term “cluster” compensates for the pieces of foam that make up the pillow. Unfortunately, I recommend these as a don’t buy.

I have always purchased these pillows and the quality would be excellent. The last set I purchased were a definite waste of money and wish I had not thrown away the packaging so I could send them back. The pillows went flat after 2 days of sleeping on them. They are no where near the hotel premier brand anymore and should be discontinued.