Hi Darrell, Thank you for taking the time to share your feedback about your Bentgo Snack Cup. We sincerely apologize that your experience hasn't been what you expected. If you're looking for an insulated option, our Bentgo Stainless Steel Insulated Food Container may be a great fit for your needs. Please know that our team is here to help in any way we can. Feel free to reach out to us by phone at (714) 668-0300 or support@bentgo.com. We're available to answer your questions or explore any solutions that might improve your experience. Thank you again for your feedback. We appreciate you and look forward to hearing from you soon. Thank you, Jessica Bentgo Support

Hi Bere, Thank you for purchasing our Bentgo Snack Cup and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com