Hi Darrell, Thank you for taking the time to share your feedback about your Bentgo Snack Cup. We sincerely apologize that your experience hasn't been what you expected. If you're looking for an insulated option, our Bentgo Stainless Steel Insulated Food Container may be a great fit for your needs. Please know that our team is here to help in any way we can. Feel free to reach out to us by phone at (714) 668-0300 or support@bentgo.com. We're available to answer your questions or explore any solutions that might improve your experience. Thank you again for your feedback. We appreciate you and look forward to hearing from you soon. Thank you, Jessica Bentgo Support

Hi Sara A, Thank you for sharing your feedback about the Bentgo Snack Cup. We’re sorry to hear you’re experiencing issues and would love to help troubleshoot so you can get the most out of your product. Please reach out to us directly at support@bentgo.com or 714-668-0300, and we’ll work with you to find a solution. Thank you, Jessica Bentgo Customer Support