We’re sorry to hear that Olay Super Serum Body Wash is not meeting your expectations. Your experience is very important to us, and we appreciate you taking the time to share your thoughts. Super Serum Body Wash is packed with moisturizing ingredients that will transform skin and improve the skin barrier over time. It also contains beta hydroxy acid (BHA) -- known to exfoliate rough, dead surface skin cells -- which may leave your skin feeling dry for the first few uses. With regular use, dead surface skin cells will be removed to reveal luminous, hydrated skin. Additionally, we appreciate your feedback on the scent, and we'll be sure to share your comments with our team. With that said, we would like to gather more information about your experience so that we can assist further. Please feel free to give us a call at (800) 652-9261.

Oh no! The news you've shared has been very unexpected. We appreciate your bringing it to our attention. Safety is our highest priority, and we have made it our duty to test all of our products thoroughly, ensuring they are safe when used as directed. Still, we understand that some consumers may have personal sensitivities and so cannot tolerate specific ingredients or formulations. We do recommend you discontinue from using the product if you haven't done so already. We’d truly appreciate the opportunity to learn more about your experience and see how we can further help you. When you have the time, please give us a call at (800) 285-5170 or reach out to us through our Olay "Contact Us” page.

Thank you for your feedback on Olay Super Serum Body Wash. We appreciate your loyalty to our products. However, we are sorry to hear you were dissatisfied with your recent purchase. This is not the experience we want you to have and we appreciate your bringing it to our attention. We will share your comments with the rest of our team. Regarding the scent, we’d like you to know when we design our products, we do extensive research and consumer testing to create features that we think you will love. We know that preferences can vary from person to person, though, so we really appreciate your taking the time to reach out. We always take consumer feedback into account when making changes or designing future products, so we’ll be sure to share your comments on this with the rest of our team. Please feel free to call us at (800) 652-9261 or email us through our Contact Us page for further assistance.