The mattress is good quality. It feels like a luxurious hotel mattress. I like the three different foam layers, especially the cooling memory foam. The mattress is supposed to be medium support, but it may be too much of a soft to give the support I need. If you like a soft mattress, you will love this!

I definitely recommend the Member's Mark 13" Eurotop Hybrid Mattress. I still can't get over the fact that a whole queen mattress showed up in a box at my front door. Setup was just as easy as the box said, unpack, unroll, unwind. The mattress puffed up ery fast. The top is the perfect mix of firm and soft. The only negative was a strong smell at first, but it went away after a day and hasn't been an issue since.

This is my first “Mattress in a box” and I'm kinda pleasantly surprised. The material quality is on par with big name brand mattresses. It is supposed to be a medium firm mattress but to me it is a little softer than spring medium firm mattress. If I had any idea, I would have went with the firm one.

Needed a mattress for my kids and I found this mattress. My wife was very skeptical about a bed in a box. Was able to talk her into trying it and it didn’t disappoint. Just as comfortable as my Serta mattresses. We will be buying one for our room very soon

DO NOT buy this mattress!! I tried to order a Member's Mark Hybrid Queen mattress thru our Sam's Club App. For some reason it kept denying the order. So I called customer service and she helped me order it on my Sam's App. It went thru as a delivery from the store. Let me tell you this is the WORSE mattress! I don't know if we received a defective mattress, but you can not sit on the side of it without falling/slipping off 🤬 The mattress comes compressed in a box, once the plastic is taken off it expands into a Queen size mattress. I was assured upon ordering that Sam's has 100% satisfaction. I have been on the phone being escalated to another customer service dept for 1 hr and 5 mins to be told we needed to take it back to the store for replacement or refund. We are 67 yrs old and 64 yrs old how do we get this back to a store that is 40 miles round trip? So disappointed in this mattress and customer service! We gave our old mattress to a needy family in our area so now we need to figure out how to return it. Mattresses aren't cheap and neither is gas 🤬 Spend your money on other mattress NOT this one. We have been Sam's Club customers for a long time! Not sure where their rating comes from?

This is honestly an amazing mattress. It came boxed and weighted about 100lbs. However unboxing it was relatively easy! It was packaged where there was no air. We unraveled the packaging in the room and set it up on the mattress frame to let it expand. It was triple its size in just 30 minutes. It offered a great night sleep as well. Although it has a euro top feel it’s not too soft. Nice and comfy!

I’ve been extremely happy with the Member’s Mark Eurotop 13" Hybrid Mattress in the medium feel. The firmness is absolutely perfect—not too soft, but still very comfortable and supportive. The eurotop adds just the right amount of cushioning without making the mattress feel plush or sinky. One of the biggest benefits for me has been how much it’s helped my back pain. I wake up feeling supported and refreshed, with far less discomfort than I had on my previous mattress. Another standout feature is the motion isolation—you truly don’t feel when the other person moves, which makes a huge difference for uninterrupted sleep. Overall, this mattress offers excellent comfort, support, and quality for the price. I would highly recommend it to anyone looking for a medium-feel mattress that provides great back support and a peaceful night’s sleep.

This was my second bed in a box, and it met all my expectations. The first one was a major name brand, and the Member's Mark definitely meets the same level of quality. There is actually a bonus of side handles, which the name brand didn't have. Now rotating (not flippable due to memory foam) is a breeze. It took about an hour for the bed to sit pretty flat. It's suggested to let it rest for over 24 hours, but it was slept on the same night we unboxed with no problems. We went from "medium soft" to this "medium feel", and it does have quite a bit more firmness. Leaning more towards "medium firm". Fair warning, this thing is heavy. It's an awkward box with serious weight. I definitely suggest two people if you're hauling upstairs. There are two cut out handles on the box. They worked just okay when dragging it inside. But realistically, the heft and haul is expected when ordering a bed in a box!

Very nice quality! Comfy and soft mattress. Much better quality than our last. Quick set up time and but very heavy to lift. Looking forward to seeing how it holds up, just not sure yet as we just received. All members mark products we have bought so far have always been great quality and worth the price.

Bottom line: I sent it back. This mattress was not comfortable at all and was very hard, even though I purchased the "medium". Extra deep sheets did not fit, either. All but two of the reviews were "incentivized" which should have been the first clue that the extraordinarily large number of high ratings may or may not have been really accurate. I learned 3 lessons with this purchase. 1) Take incentivized reviews with a huge grain of salt, especially with a purchase of something as big and relatively expensive as a mattress. 2) If returning, check in with the local club first about options. You cannot work with the local club once an action (return or replacement) is initiated online and the local club will not assist. 3) DO NOT USE THE Sam's Club AI chat bot!!!! Insist on speaking with a person. It may take a while, but absolutely insist on speaking with a person. There were several things that happened throughout this process that could have been much easier and taken less time had I been able to speak to a real person. A few things had to be reversed (including an automatic "replacement" of anidentical mattress--that I did NOT want). I ended up spending quite some time on the phone with a couple of different people (including a supervisor) cleaning up the issues created by the AI etc. Ultimately, all was resolved, but it was a painful experience filled with lessons learned.