It's really soft and comfortable. It is definitely medium - not plush/pillowtop, and not firm. The mattress is pretty supportive, though. Some softer mattresses have caused me back pain, but this one does not. It has a foam feel, not innerspring, which is to be expected. The edge has good support as well.. After I unwrapped it, it puffed right up to size really fast. It's not overly heavy. I'm quite happy with this mattress. It often takes several weeks to really know how a mattress is doing, and I've only been using it for a few days, but I'm really happy with it so far.

We really liked this mattress! It was firm but still just soft enough. It is great quality and was super easy to set up. Just take out of the box unroll and cut open the airtight bag it is in and it pops right up. If you like super soft mattresses then this one isn’t for you but otherwise it is great!

This mattress feels great! Just as good as the top name brands but at a much better price. Right from the beginning I knew this was going to be quality. Th packaging is great, the box has handles! Then you unpack, unroll, and cut the plastic and let it air up. It has no odor and expands quickly. It has built in handles on both sides for easy moving. Bonus… the top cover unzips and is machine washable! I would say it’s medium firm. You don’t feel a lot of movement from someone else in the bed. Individual pocketed coils paired with the memory foam makes it so comfy and supportive. I love that I saved thousands from the name brand.

This mattress is simply perfect, it keeps you cool and if my husband moves from his side I don't feel the rebound, my back will now really be able to rest it is so soft but so firm at the same time, member mark brand It really met my expectations, i definitely recommend it

So far so good! We’ve used this mattress for a couple days, and so far, we enjoy it! It puffed up quite quickly (we slept on it the night we opened it) and only had a slight smell that didn’t last longer than a day. It is taller than our previous mattress, which takes some getting used to. It is quite comfortable! It’s a nice mix of firm, but soft, slightly more on the soft side. I wasn’t sure if I’d like the soft, but I’ve enjoyed it! The mattress cover already on the mattress seems to have some cooling properties. It is slightly silky and not knitted like our previous mattress which was very warm. We put our own mattress cover on the mattress, so we’ll see if the cooling comes through or not, but it already seems to be not as warm as our previous mattress. I’m hopeful that this will be a great mattress that will last us a while! Thank you, Sam’s Club!

I just opened and started sleeping on this mattress a couple nights ago. It was super easy, I found this mattress at my store and it came in a small enough box that I could just fit in my car to take home. Is folded in half and then rolled up. Once I got it all open it took a couple hours to fully re-shape and open up. This is a hybrid mattress so it has springs and plush memory foam on top. It’s maybe a little on the firmer side but I think it will get softer over time. Hard to tell if it will hold up over time but will maybe update this next year. Over not a bad mattress for the price!

This is a fantastic mattress. The delivery was really simple to manage, as the queen mattress came rolled up in a relatively small box that was easy to pull into the house. We pulled the rolled mattress in a thick protective plastic bag out of the box (see picture with review), cut the plastic to remove it, and within minutes the mattress was already nearly in its final shape...super easy and minimal waste that needed to go into the trash/recycling cans. A few hours later, all the little creases and depressed corners were fully raised and uniform. The mattress definitely had a foam smell to it as it was acclimating to the house, but was mostly gone within a few days. The quilted top is plush and feels very premium, with a noticeable coolness to the touch. The stitching is very well-done and the entire product seems to be high quality. Moving it upstairs was a bit of a challenge due simply to its substantial weight as a hybrid mattress (we wished we had the room to take it out of the box up there, which we'd definitely recommend if possible for ease), but the two strong handles on the side of the mattress helped. We lifted the bed onto our queen bed frame and it fit great, as you can see in the photo below...it comes right out to the edges/corners without hanging off at all. Putting the mattress protector and sheets on was very easy and everything fit well without slipping off, which is great since that's always a big pet peeve of mine. The firmness is indeed "medium" as advertised, however the plush top made it feel a bit softer (which we liked). My wife and I both slept well on it the first few nights, with little adjustment from our primary mattress necessary. It's winter here now, so I can't say for certain whether it would sleep warm or cool in the summer, but it's very comfortable temperature-wise as of now. Overall, we are both impressed with the mattress and the quality of sleep we get on it. It's going to be in our guest room and will be a much-appreciated upgrade for our guests when they come to stay at our house. Overall, we highly recommend this mattress!

Absolutely phenomenal mattress!! It's a good mix between soft and firm - so it's not too one way. It came perfectly packaged and wrapped nicely. Unfold and it let it rise and we were good to go. Have had an amazing few nights of sleep would recommend!

Mattress is extremely comfortable. It feels like a dense cloud. It was securely wrapped and came with care instructions which is appreciated. It only took a few seconds to expand, though we did wait at least two hours to test it. Which we probably didn't need to. We all tested the mattress and there's four of us who range from 120 lbs. to 220 lbs. we really felt the comfort and relief immediately. The mattress adapts to your body in a way where you actually feel the air in your joints release tension. The mattress also absorbs recoil movement well, so if your partner is a mover you barely feel it. This morning I noticed the difference in my mood and my body felt rested. The only negative thing we noticed was the chemical smell from the mattress when you initially unwrap it. Which aired out in a couple of hours. Not only is the mattress comfortable it is also luxuriously appealing with the tufted pillow design. Overall very impressed. Will most likely replace our mattresses with this hotel collection from Members Mark.

Mattress came in a box and needed some time to set up. Once set up, it was easy to move it into place. It has been g good mattress for my stepson. He says it comfortable. It's a little bit plush and firm at the same time. Supportive. Would recommend.