We ordered the plush and were extremely disappointed. It took several weeks for this mattress to be delivered, even though the website showed it would be delivered in two days when we initially ordered it. It finally arrived and we let it expand for 2 days. We then laid on it, and it felt very firm. We tried sleeping on it for a few nights and it was too uncomfortable. I sleep on my side and my husband sleeps on his back, and we both found it very uncomfortable, with no give. My husband said it felt like sleeping on the floor with a thin cushion. I agree with a previous review that described the bed as “plush like concrete.” For a plush, we were expecting a soft mattress. We tried breaking it in by walking on it for a few days, but it didn't help. We ended up returning it to our local Sam's. They asked that it be returned in a plastic mattress bag. It wasn't easy getting a king size mattress back to the store, but at least our store accepted the return with no issues.

If you like a very firm mattress, this is for you. I ordered the plush and it feels like sleeping on a concrete slab, so I can't imagine what the actual firm feels like. I'm also stuck with it because I threw away the box and returning a mattress seems like an awful lot of work so I will use this in my guest room and buy another mattress elsewhere, not online.

I've tried ordering this multiple times. The first time it was set up as delivery, however, after they realized it was NOT in stock, they issued me a credit back. They told me they had them in the warehouse if I wanted to order it for shipping. second mattress never showed up either. I caller and they asked for 72 hours. They called today and asked for another 72 hours. Meanwhile we have no beds as I've been trying to order for two weeks. IF YOU DO NOT BUY IT OFF THE SHELF, DO NOT BUY!! DO NOT RELY ON THEIR SHIPPING OR DELIVERY. We are now weeks behind and have nothing to show. very disappointing.

We purchased a queen bed for our trailer. This bed is impressive! I'm always fighting back issues, the first night, no break in time, it was comfortable and woke up with no back soreness. I hope they make more of these, I want one for our bed at home!

Nice mattress for a good price. I would've given it 5 stars, but it is too firm. I purchased a queen plush, understanding that it would be soft. It is not. I don't know if it was mislabeled or if it's because I got the hybrid. I'm trying hard to get used to it, as I don't relish the thought of trying to return it. It's growing on me slightly, but still extremely hard (firm). I can't imagine how hard the firm mattress would be (probably like sleeping on concrete).

Ordered this mattress and it was not delivered on the day it was scheduled. I checked on line and mattress now says out of stock. Attempted to go through AI customer service which was worthless. They won't let me cancel an item they don't have in stock.

Went from a Kingdown mattress to this and I love it! Definitely recommend. My sleep quality is so much better and my neck, shoulder and back pain vanished with days of buying this mattress.

Got this mattress for my son’s queen bed. It came rolled up small in a box. The box was pretty heavy. Once the wrapping was pulled off, it expanded pretty quick. It’s very comfortable and almost has a memory foam feel. My son likes the height that it gave his bed. The best part about it, the outer part of the mattress unzips for easy washing making it the perfect mattress for a teenage boy.

We are very happy with this Member’s Mark queen mattress. It arrived folded in half, rolled, and shrink-wrapped inside a compact box that measured about 43” x 21”. The box has sturdy handles on the sides, which made carrying and moving it much easier, although it is pretty heavy. You’ll definitely want two people to move it, or one very strong person. Inside the box, the mattress was folded, rolled, and tightly shrink-wrapped. Once we cut a hole in the plastic, it began inflating immediately and was fully expanded within about two minutes. It was surprisingly fast. Right out of the packaging, the mattress measured a full 13 inches thick. The mattress offers excellent support with a soft, thick pillow top. My husband prefers a firm mattress with good support, while I need a softer top, and this mattress is the perfect balance for both of us. It fits our queen bed frame perfectly. There was the usual new-mattress smell at first, but it completely went away within a day. Overall, this is a very comfortable, supportive mattress and a great value.

I am so happy with this mattress! I had been sleeping on a memory foam mattress for the last three years and noticed I wasn’t feeling rested when I woke up. I decided to make the switch to something different and gave the Members Mark Eurotop mattress a try. It arrived fairly fast, I opened the box and left it in my back patio for a day to allow it to regain its shape. It’s a bit heavy for me so I had someone help me with the process of taking it out of the box, placing it on top of my patio table to let it retain its shape, and moving it into my room. The first to test out the mattress were the dogs, had to make sure to put a mattress protector since they clearly wanted to spend their time on the bed. I’ve been sleeping on it for a week now and I have to say, this mattress is a game changer! Within a couple of days of having restful sleep I had to have a wisdom tooth pulled out and I wasn’t sure if I’d be able to sleep comfortably through the night but boy did I! I appreciate that it’s firm enough to provide back support but soft enough to make me feel cuddled. I want to replace the other mattresses in the house too!