Too plush for a 300lb guy like myself. Didn't want to go to hard on the ratings. my back pain left and the mattress keeps my back aligned well. But, I've traded off for neck and shoulder pain due to it being so plush. The mattress seems to be of high quality and works well with the adjustable base I bought for it. But, I'm going to have to go much more firm. A lighter weight person than I would probably do very well with this nice mattress.

I've tried ordering this multiple times. The first time it was set up as delivery, however, after they realized it was NOT in stock, they issued me a credit back. They told me they had them in the warehouse if I wanted to order it for shipping. second mattress never showed up either. I caller and they asked for 72 hours. They called today and asked for another 72 hours. Meanwhile we have no beds as I've been trying to order for two weeks. IF YOU DO NOT BUY IT OFF THE SHELF, DO NOT BUY!! DO NOT RELY ON THEIR SHIPPING OR DELIVERY. We are now weeks behind and have nothing to show. very disappointing.

Ordered on Saturday, was supposed to deliver by Tuesday but delivered today at noon. Point being it was ordered and delivered in 4 days. The product was exactly what we ordered. It feels like the demo in store that we laid on. I did walk on and jump on the bed for a few minutes. We are now allowing it to expand for the 24 to 48 hours. Will come back and edit review once we have slept on the bed for 30 days. So far so good!

If you like a very firm mattress, this is for you. I ordered the plush and it feels like sleeping on a concrete slab, so I can't imagine what the actual firm feels like. I'm also stuck with it because I threw away the box and returning a mattress seems like an awful lot of work so I will use this in my guest room and buy another mattress elsewhere, not online.

I can't even get the mattress I ordered two weeks ago. It has been two weeks of back and forth on why our order hasn't been updated. Customer services keeps telling me they had tremendous success with their sale. However, no timeline can be established and with each phone call, I am told they need to reach out to their vendor. Terrible service. Each call I am told it will get resolved but somehow another “48 hour” window is added until they have a resolution. Do not buy a mattress at SAMS.

Ordered this mattress and it was not delivered on the day it was scheduled. I checked on line and mattress now says out of stock. Attempted to go through AI customer service which was worthless. They won't let me cancel an item they don't have in stock.

Went from a Kingdown mattress to this and I love it! Definitely recommend. My sleep quality is so much better and my neck, shoulder and back pain vanished with days of buying this mattress.

We really liked this mattress! It was firm but still just soft enough. It is great quality and was super easy to set up. Just take out of the box unroll and cut open the airtight bag it is in and it pops right up. If you like super soft mattresses then this one isn’t for you but otherwise it is great!

We are very happy with this Member’s Mark queen mattress. It arrived folded in half, rolled, and shrink-wrapped inside a compact box that measured about 43” x 21”. The box has sturdy handles on the sides, which made carrying and moving it much easier, although it is pretty heavy. You’ll definitely want two people to move it, or one very strong person. Inside the box, the mattress was folded, rolled, and tightly shrink-wrapped. Once we cut a hole in the plastic, it began inflating immediately and was fully expanded within about two minutes. It was surprisingly fast. Right out of the packaging, the mattress measured a full 13 inches thick. The mattress offers excellent support with a soft, thick pillow top. My husband prefers a firm mattress with good support, while I need a softer top, and this mattress is the perfect balance for both of us. It fits our queen bed frame perfectly. There was the usual new-mattress smell at first, but it completely went away within a day. Overall, this is a very comfortable, supportive mattress and a great value.

I was surprised when I received this mattress for many reasons. #1-it was compact! Amazing that it could fit in a decent sized box. #2- it was heavy. It took two of us just to drag it in the house and unbox it. #3- it unraveled and fluffed up quickly! I could see the full size and thickness of it soon after I took the plastic off. It is a beautiful mattress with a pillow top. It is firm and comfortable. I highly recommend it!