This bed is very comfortable. The medium feel provides the perfect support. I got the best night sleep on this mattress. It is 14 inches thick and you don't have to worry about it compressing. I recommend this mattress as your next mattress

It was too soft for us and yet still not enough cushioning for my shoulders as a side sleeper. It was a great price so we thought we’d give it a try. I’m really disappointed with the returns process. Sam’s sent me a FedEx label and expected me to box it up and send it back. Like are you serious???Finally they said someone will come and pick it up but I’ve yet to get a call from them. I honestly expected more from Sam’s Club. I don’t think I would buy another mattress from them in the future.

Too plush for a 300lb guy like myself. Didn't want to go to hard on the ratings. my back pain left and the mattress keeps my back aligned well. But, I've traded off for neck and shoulder pain due to it being so plush. The mattress seems to be of high quality and works well with the adjustable base I bought for it. But, I'm going to have to go much more firm. A lighter weight person than I would probably do very well with this nice mattress.

We purchased a queen bed for our trailer. This bed is impressive! I'm always fighting back issues, the first night, no break in time, it was comfortable and woke up with no back soreness. I hope they make more of these, I want one for our bed at home!

Ordered this mattress and it was not delivered on the day it was scheduled. I checked on line and mattress now says out of stock. Attempted to go through AI customer service which was worthless. They won't let me cancel an item they don't have in stock.

I've tried ordering this multiple times. The first time it was set up as delivery, however, after they realized it was NOT in stock, they issued me a credit back. They told me they had them in the warehouse if I wanted to order it for shipping. second mattress never showed up either. I caller and they asked for 72 hours. They called today and asked for another 72 hours. Meanwhile we have no beds as I've been trying to order for two weeks. IF YOU DO NOT BUY IT OFF THE SHELF, DO NOT BUY!! DO NOT RELY ON THEIR SHIPPING OR DELIVERY. We are now weeks behind and have nothing to show. very disappointing.

I bought this mattress based on how comfortable it felt in the store demo model. I got it home and was extremely disappointed in how firm it felt. After doing some research online, I discovered you can speed up the break-in period by stepping/jumping all over the mattress. I spent about 15 minutes stepping and jumping all over the entirety of the mattress, and it now feels much more comfortable. I still wish it was a bit softer, but I am much more satisfied with the result and feel like it might get even more soft as I continue to break it in.

It's a little too early for me to rate the quality of these mattresses, but they look great. Bought one for each of my kids as they were moving out. In both cases, I could not rely on the delivery date which constantly changed and made it impossible to plan for when it might arrive. Also, it will only be delivered to the doorstep of a building. If you live on the second or third floor of an apartment, they will not bring it up to your door so plan accordingly if you can figure out when it's actually coming.

If you like a very firm mattress, this is for you. I ordered the plush and it feels like sleeping on a concrete slab, so I can't imagine what the actual firm feels like. I'm also stuck with it because I threw away the box and returning a mattress seems like an awful lot of work so I will use this in my guest room and buy another mattress elsewhere, not online.

We have been in the market for a new bed for a while, but every time we consider spending thousands on a new mattress we worry that it will last about the same 1-2 years as the cheap bed-in-a-box options these days. We had a temperpedic years ago that lasted maybe 3 years before it was uncomfortable. We tried a hotel for a week with a sleep number but it felt more like a half inflated blow up bed than the luxury they claimed. We were even considering getting one of the beds marketed for really BIG people even though we're not....just to see if they're built better. When we saw this mattress on display at our local club and layed on it it felt pretty good. It was the medium firmness...and honestly anything probably would have felt better than our 5 year old Lucid latex hybrid bed. Plus this bed costs about 1/3 of what we were thinking about spending on a "Big Fig". So we bought it and the first night I slept great...so great that I stupidly brought my old mattress to the curb. The second night I slept well but woke up with a little ache in my lower back. Every night since (it's been almost 2 weeks now) I wake up before my alarm with lower back pain that won't let me go back to sleep. So obviously this is too soft for a 6' 190lb 44 year old stomach sleeper. I wanted to order the king firm, but it's not available now so I ordered 2x twin XL firm mattreses. They were supposed to arrive this Friday, but haven't even been picked up by Fedex yet so now it's saying Saturday. I was hoping to let them inflate all weekend while I was camping, but now I have to delay camping and sleep on the couch for a couple nights instead because the deliver by date wasn't met. My 2BR apartment has room for 1 king bed because the other room is my office. I'm HOPING that returning the first bed to my local club won't be an issue...but I'll update if it is. I bought a clear mattress bag so it wouldn't get dirty in transit, and I'm going to bring the original box even though there's no chance it's ever fitting back in there. I'll update this again once I've had a chance to sleep on the firm mattress for a week or so. If they stand by their satisfaction guarantee without a fuss I'll bump it up to 4 stars regardless while giving my honest opinion about both firmnesses. Crossing my fingers that both the new mattresses %26 the service are as good as Sam's usually is.