I have ordered this mat twice in gray. I have the same mat in a different size & wanted this to match. Unfortunately - each time I was sent a brown/tan mat. The first time, I first checked that I had ordered the correct color (which I had) so I assumed that the person pulling the order had made a mistake. The second time, having received the same mat, I asked the person at the help desk at my local Sam's club to check why I was being sent the wrong mat. She was extremely helpful & finally said that the number that I had ordered has the tan mat (not the gray mat) listed. She gave me the toll free number to talk with a Sam's club representative to see how/if I could order the gray mat. Today I called the number. It was a very long wait time. I had to explain the situation several times. I was on the line with the initial representative for a long time as she would put me on hold to double check things. Finally she said that she saw the problem but it wasn't something that she could fix. She again put me on hold to speak with her supervisor. I had to again explain the situation to the supervisor who suggested that I order it again & see if I got the right mat. She disagreed with the others who said that the wrong number was associated with the product on line. She said that there was nothing more that could be done; that it could not be guaranteed that I would receive the item that I had ordered & there was nothing to be done to rectivy if. I asked to speak to somebody who could help me rectify the situation & was told that the person who I was speaking to was the "end of the line." On a positive note - return was simple at the store except for the long wait at the service desk both times that I had to return.

I bought this because of the excellent reviews, but I wish I had not. While it's very stylish & feels wonderful while standing on it, it's dangerous. I have only had it for a week & I've tripped on it at least (I'm not exaggerating) 25 times and actually fallen twice & hurt my hip one of those times. The edges don't blend well enough with the raised portion causing it to be a huge TRIP HAZARD! Also, it's raised so high that I can't open cabinet doors, drawers, and/or the oven broiler drawers (you know... where we all store pans). Anyway, I have to move the mat each time I need to get into them & while it's not a huge deal, it's an irritating inconvenience. I do not recommend this!

We've purchased these Member's Mark anti fatigue mats previously %26 really like them. Needed to replace due to normal wear %26 tear (had for long time - high traffic area in kitchen). Ordered 2 of the white diamond pattern on greyish taupe background ones (shorter version). There's weird lumps %26 bumps of different sizes (feels like debris) under the permanent covering of the product (clearly was manufactured that way). That would be really uncomfortable to potentially painful to stand on w/ bare feet. Plus, some felt like had sharper edges, which physics of standing on them %26 applying pressure could easily result in whatever that is poking through plastic covering. That would damage mats %26 could be safety issue if pokes or cuts bare feet. Also 1 arrived open %26 damaged, because packaging wasn't secure enough. Both mats will be returned %26 we'll be purchasing elsewhere until Sam's Club addresses product safety %26 quality issues w/ whomever is making these mats for Member's Mark now. Really disappointed w/ this version of product.

I tried to get a matching small and large mat for my kitchen based on the photos available and they've sent me the wrong small mat three times now. The screenshot is the mat I tried to get and the photo is the mat I received multiple times. Even after completely returning the order and starting over. Now I can't even return the large mat so I'm stuck with two mismatched mats which was what I was trying to replace to begin with.

A little thick and I keep tripping on them

Makes standing by the sink much more comfortable.

These are wonderful No hurting feet while baking

Very pleased with the anti-fatigue mat, looked even better than the picture

I like the way they feel when I am at the kitchen sink