I tried to get a matching small and large mat for my kitchen based on the photos available and they've sent me the wrong small mat three times now. The screenshot is the mat I tried to get and the photo is the mat I received multiple times. Even after completely returning the order and starting over. Now I can't even return the large mat so I'm stuck with two mismatched mats which was what I was trying to replace to begin with.

I have ordered this mat twice in gray. I have the same mat in a different size & wanted this to match. Unfortunately - each time I was sent a brown/tan mat. The first time, I first checked that I had ordered the correct color (which I had) so I assumed that the person pulling the order had made a mistake. The second time, having received the same mat, I asked the person at the help desk at my local Sam's club to check why I was being sent the wrong mat. She was extremely helpful & finally said that the number that I had ordered has the tan mat (not the gray mat) listed. She gave me the toll free number to talk with a Sam's club representative to see how/if I could order the gray mat. Today I called the number. It was a very long wait time. I had to explain the situation several times. I was on the line with the initial representative for a long time as she would put me on hold to double check things. Finally she said that she saw the problem but it wasn't something that she could fix. She again put me on hold to speak with her supervisor. I had to again explain the situation to the supervisor who suggested that I order it again & see if I got the right mat. She disagreed with the others who said that the wrong number was associated with the product on line. She said that there was nothing more that could be done; that it could not be guaranteed that I would receive the item that I had ordered & there was nothing to be done to rectivy if. I asked to speak to somebody who could help me rectify the situation & was told that the person who I was speaking to was the "end of the line." On a positive note - return was simple at the store except for the long wait at the service desk both times that I had to return.

They look great but the padding is a fall risk Both my husband and I have twisted our ankle from transferring from the center of the mat to the outside. The drop off is severe! And because of the pattern on the material it is invisible. Not safe!!!!

I love love these mats! They make standing at my stove, counters, and sink way more comfortable.

Do not like the height, every time I walk up to one I have tripped, and do have others

My kitchen Matt is this thick and it does help my tired legs and feet to give them support

Really helps my back while in the kitchen.

This is the second time you have shipped this item to me and the color is still wrong.

Great quality. Very thick and comfy. Love the color as it matches our granite counter tops.

Best fatigue mat. Best value for the quality.