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Customer reviews for Gordon Ramsay Collections THOR Kitchen Outdoor Stainless Steel 4-Burner Gas Grill w/ Cover for
Gordon Ramsay Collections THOR Kitchen Outdoor Stainless Steel 4-Burner Gas Grill w/ Cover
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Showing 1-6 of 6 reviews
Jun 18, 2026
Matthew B
5 out of 5 stars review

Great grill for a great price!

I purchased this grill and love it so far. It was easy and straightforward to set up and packaged well. Burners heat evenly and can recommend it enough!

Review from Thor Kitchen
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May 27, 2026
Newproject3
4 out of 5 stars review

My new outdoor fridge

I bought this on sale this past weekend at Home Depot and it’s really nice. Trying to pick on a project for building my outdoor kitchen and this was on display and luckily their only piece. There are some cosmetic wear from being in store but overall great. I have it in my garage at the moment and really like how it feels and maintains the temp. In extreme weather the portions closer to the doors do heat up really high not sure if that’s common. But the depth is great to add beverage cans easily. Comes with dividers to separate things in there and a basket which can come in handy. The quality is evident and the doors are heavy. Love the easy slide back feature and really happy with my purchase so far.

Review from Thor Kitchen
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Apr 20, 2026
Eleanor
2 out of 5 stars review

Natural Gas Conversion Kit Not Available?

Fair Warning... Per the Sams Club website, under the specifications section, it states: Liquid Propane (Natural gas version convertible with purchase of conversion kits). Although the Gordon Ramsay appliance website offers two different NG conversion kits , neither are identified as being compatible with this grill. I called customer support and they also were unable to identify a NG kit compatible with this specific grill :( Hopefully someone will be able to identify a solution.

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Mar 5, 2026
RUSSELL
1 out of 5 stars review

Poor Customer Service

Received this BBQ with many missing parts. Called Customer Service and after 30 minutes got nowhere. Texted the number provided and it does not accept text messages. i've send 2 emails about missing parts with no response. I would not recommend this brand from Sam's Club.

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May 4, 2026
anonymous
1 out of 5 stars review

Save by the bell

Thank you for the warning. I was prepared to proceed with the purchase and decided to review the feedback, which saved me some potential complications.

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reply from ThorKitchenProductExpert

Thank you for your feedback. We understand the importance of researching reviews before making a purchase. If you have any questions or concerns about our products, our team would be happy to provide additional information and assistance. We appreciate your consideration of THOR Kitchen and hope to have the opportunity to serve you in the future.

Mar 9, 2026
CATHY
1 out of 5 stars review

Grill

Yikes, mine is going to be delivered tomorrow. I wish I had read this review before I ordered it.

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