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Customer reviews for Kenmore 20.2 cu. ft. Top Mount Refrigerator w/ Pocket Handle for
Kenmore 20.2 cu. ft. Top Mount Refrigerator w/ Pocket Handle
4.2 out of 5 stars
stars
105 ratings105 reviews
  1. 5 stars35% (37)
  2. 4 stars53% (56)
  3. 3 stars9% (9)
  4. 2 stars2% (2)
  5. 1 star1% (1)
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Showing 1-10 of 105 reviews
Aug 4, 2026
Reviewer name: Susan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

was so excited to finally receive. beautiful refrigerator.

Review from walmart.com
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Jan 23, 2026
Reviewer name: Glennhungg Bze
5 out of 5 stars
5 out of 5 stars review

Great Fridge

I bought this fridge over the Christmas season, and am extremely happy with it, I can't believe how quiet this refrigerator is, the only regret I have is that it did not come with an ice maker installed so now I have to figure which is the correct ice maker model for it that I should purchase, other than that am super satisfied with it and would recommend this fridge for anyone to purchase.

Review from Kenmore
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Sep 24, 2024
Reviewer name: Keri K
5 out of 5 stars
5 out of 5 stars review

Perfect Refrigerator For Our Needs

[This review was collected as part of a promotion.] We purchased this Kenmore refrigerator in white for our porch, and it’s been a great addition for our family. We needed a place to store drinks and snacks where the kids can easily grab what they want while playing outside. This fridge has plenty of space, which was just what we needed to clear out our main kitchen fridge. The shelves are spacious and adjustable, making it easy to keep everything organized. My favorite feature is the two crisper drawers with separate humidity controls. I can store fruits in one and veggies in the other, keeping everything fresh longer. It really helps cut down on waste and teaches the kids about healthy snacking. The Kenmore fridge is perfect for our needs. It’s roomy, efficient, and has helpful features that make it easy to use. I definitely recommend it for anyone looking for an extra fridge!

Review from cohley.com
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Sep 29, 2024
Reviewer name: Denise H
5 out of 5 stars
5 out of 5 stars review

Simple, spacious fridge

[This review was collected as part of a promotion.] I recently purchased this fridge as my main appliance at home, and I couldn’t be happier! It fits nicely in my kitchen and provides plenty of space and storage options. Its simplicity is a major advantage—without a water filter or ice maker, the setup was incredibly easy; I just plugged it in and that was it! The clearly labeled temperature control panel removes any guesswork about the settings, which I really appreciate. I’ve set it to the recommended temperature, and both the fridge and freezer are functioning well. As someone who loves baking, the wide, adjustable shelves are a huge plus, especially when I need to chill items on baking trays. After reading countless reviews and Reddit threads about refrigerators, I’m really glad I chose this one!

Review from cohley.com
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Sep 11, 2024
Reviewer name: JA885550
5 out of 5 stars
5 out of 5 stars review

Like the papa bear to the 18.1

Just like the 18.1 refrigerator this has plenty of room and great quality shelves on the door. Lots of space on the inside with the flat back interior. The crisper drawers on the bottom are a plus and easy access for the little ones for healthy snacks.

Review from Kenmore
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Sep 11, 2024
Reviewer name: kimtober75006
5 out of 5 stars
5 out of 5 stars review

Great Basic Fridge

[This review was collected as part of a promotion.] This is a nice fridge if you need something basic. It has a good amount of storage on the door and the shelves are movable for more options. The crisper bins have humidity control options depending on what you're using them for.

Review from Kenmore
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Sep 4, 2024
Reviewer name: Megan77555
5 out of 5 stars
5 out of 5 stars review

Great Stoage!

[This review was collected as part of a promotion.] Lots of great features. Very spacious interior. Love that shelves are spill proof. Numerous storage bins and garage ready are key. Great for overflow storage in garage. Very quiet. Freezer is easy to access.

Review from Kenmore
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Oct 9, 2024
Reviewer name: Naroby Z
5 out of 5 stars
5 out of 5 stars review

Exceeded my expectations

[This review was collected as part of a promotion.] We love to host family and friends but we needed more space for overflow food and drinks. We wanted to get a garage refrigerator that didn’t break the bank, wasn’t too large and had good storage options. This top freezer refrigerator has exceeded my expectations. I love that the unit is garage ready and designed for external temperatures between 45-110 degrees F. It gets pretty hot where I live but can also get pretty cool in the winter so this was a huge concern. I was so glad to check this worry off the list! The set up was surprisingly so easy. It’s literally plug and play and I was shocked at how quickly it cooled everything. 
The refrigerator door storage has 8 compartments that have a nice depth which I love for organizing beverages, condiments, etc. The fruit and veggie bins come with 2 humidity control crispers so I can add my pears and plums in one bin, and my leafy greens in the other. I am super satisfied with my purchase and can’t wait to host our next gathering!

Review from cohley.com
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Mar 19, 2026
Reviewer name: TheRockbuster
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Fridge looks great, but ours has issues

We really like this fridge but it came not working correctly. Kenmore got a service call set up but then the service company (Sears) called to reschedule two weeks later. Still waiting for repair. Freezer will not adjust so everything is deep frozen which sucks for ice cream

Review from walmart.com
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Jul 14, 2026
Reviewer name: leslie
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

The freezer freezes. The refrigerator won’t get cold.

Review from walmart.com
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reply from Kenmore customer service

Thank you for purchasing Kenmore! We want your Kenmore refrigerator to meet your expectations and we are sorry that is not the case. We would like to learn more about your experience and understand how we can improve upon it. Due to privacy restrictions, we are unable to access your personal information to contact you directly but would love for you to give us a call at 844-553-6667 to discuss how we can better your experience. We look forward to speaking with you soon! Kenmore Customer Support Team