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Customer reviews for Kenmore 20.2 cu. ft. Top Mount Refrigerator w/ Pocket Handle for
Kenmore 20.2 cu. ft. Top Mount Refrigerator w/ Pocket Handle
4.2 out of 5 stars
stars
106 ratings106 reviews
  1. 5 stars36% (38)
  2. 4 stars53% (56)
  3. 3 stars8% (9)
  4. 2 stars2% (2)
  5. 1 star1% (1)
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Showing 1-10 of 106 reviews
Aug 4, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

was so excited to finally receive. beautiful refrigerator.

Review from walmart.com
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reply from Kenmore customer service

Thank you for purchasing Kenmore and for your 5 star review! We are thrilled to hear you love your Kenmore refrigerator and hope that you will consider Kenmore for all your future home appliance needs! If you need assistance or have any other comments you would like to share please call 844-553-6667, we would love to hear from you! <br />Kenmore Customer Support Team

Sep 13, 2026
Reviewer name: David
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Works great! Nice size.

Review from walmart.com
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reply from Kenmore customer service

Thank you for purchasing Kenmore and for your 5-star review! We are thrilled to hear you love your Kenmore Refrigerator and hope that you will consider Kenmore for all your future home appliance needs! If you need assistance or have any other comments you would like to share, please call 844-553-6667, we would love to hear from you! - Kenmore Customer Support Team

Jan 23, 2026
Reviewer name: Glennhungg Bze
5 out of 5 stars
5 out of 5 stars review

Great Fridge

I bought this fridge over the Christmas season, and am extremely happy with it, I can't believe how quiet this refrigerator is, the only regret I have is that it did not come with an ice maker installed so now I have to figure which is the correct ice maker model for it that I should purchase, other than that am super satisfied with it and would recommend this fridge for anyone to purchase.

Review from Kenmore
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Sep 25, 2024
Reviewer name: Carly C
5 out of 5 stars
5 out of 5 stars review

Perfect garage fridge

[This review was collected as part of a promotion.] We needed a simple fridge/freezer combo for extra storage in our garage, and this Kenmore refrigerator has been the perfect solution. Tons of space with a variety of shelves and bins that are easy to remove and clean. The clear bins give a good view of what's in each compartment; our old garage fridge had white bins which sometimes hid shorter containers or kept us from noticing spills. The doors seal really well which is important to us living in a warmer climate. It also just looks nice; I like that there are no external handles and the design is simple and modern. Very happy with this purchase so far!

Review from cohley.com
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Sep 24, 2024
Reviewer name: Keri K
5 out of 5 stars
5 out of 5 stars review

Perfect Refrigerator For Our Needs

[This review was collected as part of a promotion.] We purchased this Kenmore refrigerator in white for our porch, and it’s been a great addition for our family. We needed a place to store drinks and snacks where the kids can easily grab what they want while playing outside. This fridge has plenty of space, which was just what we needed to clear out our main kitchen fridge. The shelves are spacious and adjustable, making it easy to keep everything organized. My favorite feature is the two crisper drawers with separate humidity controls. I can store fruits in one and veggies in the other, keeping everything fresh longer. It really helps cut down on waste and teaches the kids about healthy snacking. The Kenmore fridge is perfect for our needs. It’s roomy, efficient, and has helpful features that make it easy to use. I definitely recommend it for anyone looking for an extra fridge!

Review from cohley.com
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Sep 3, 2024
Reviewer name: Claire42754
4 out of 5 stars
4 out of 5 stars review

very roomy

[This review was collected as part of a promotion.] The freezer looks bigger on the outside than the inside. The refrigerator itself is roomy, just wished bins on the door would be more adjustable. It's just the standard size. Do not like the lighting. Very nice for an extra fridge to put in garage.

Review from Kenmore
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Sep 11, 2024
Reviewer name: Scott80045
4 out of 5 stars
4 out of 5 stars review

looks to be a nice basic good value unit

[This review was collected as part of a promotion.] This fridge looks to be the same as the previous unit just a little bigger. Of course I would opt for the larger size if the space permitted. I admire the simplicity of the unit which usually translates into good value and reliability

Review from Kenmore
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Mar 19, 2026
Reviewer name: TheRockbuster
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Fridge looks great, but ours has issues

We really like this fridge but it came not working correctly. Kenmore got a service call set up but then the service company (Sears) called to reschedule two weeks later. Still waiting for repair. Freezer will not adjust so everything is deep frozen which sucks for ice cream

Review from walmart.com
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Jul 14, 2026
Reviewer name: leslie
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

The freezer freezes. The refrigerator won't get cold.

Review from walmart.com
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reply from Kenmore customer service

Thank you for purchasing Kenmore! We want your Kenmore refrigerator to meet your expectations and we are sorry that is not the case. We would like to learn more about your experience and understand how we can improve upon it. Due to privacy restrictions, we are unable to access your personal information to contact you directly but would love for you to give us a call at 844-553-6667 to discuss how we can better your experience. We look forward to speaking with you soon! Kenmore Customer Support Team

Sep 3, 2024
Reviewer name: Scott51933
3 out of 5 stars
3 out of 5 stars review

Top freezer bottom refrigerator

[This review was collected as part of a promotion.] I do not like the handle on the main door. Stuff is going to constantly fall in there and need to be cleaned out. Also, I do not like that the door shelves are not adjustable. The LED light is not bright enough. However, I do like the separate temp controlled crispers

Review from Kenmore
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