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Customer reviews for Serta Classic Plus Heather Ridge Pillow Top Mattress (Available in Medium and Plush) for
Serta Classic Plus Heather Ridge Pillow Top Mattress (Available in Medium and Plush)
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4.6 out of 5 stars
stars
137 ratings125 reviews
  1. 5 stars78% (107)
  2. 4 stars14% (19)
  3. 3 stars3% (4)
  4. 2 stars2% (3)
  5. 1 star3% (4)

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Showing 21-30 of 125 reviews
Mar 1, 2026
Reviewer name: Tara J
5 out of 5 stars
5 out of 5 stars review

Great mattress

Not too firm, not to plush where you don't feel supported. Registered under the Heather Ridge Plush because what I purchased (Heather Ridge Medium) was not an option.

Review from Serta
Helpful?6NGA0X57JHVU18564059795
Mar 28, 2026
Reviewer name: LAC
1 out of 5 stars
1 out of 5 stars review

RXO is the worst

Never buy a mattress from Sam's Club. The delivery commitments from RXO fall through every day they promise to deliver. We are still waiting on delivery of this mattress.

Helpful?6NGA0X57JHVU18564059795
reply from Serta Team

Hi, thank you for taking the time to review your experience. Your feedback is valuable to us. We're sorry to hear about your experience. We invite you to contact Sam's Club and RXO directly to help prevent future delivery issues. If you would like to share more with us, feel free to reach out to our team directly through the contact us page on our website with any questions, comments, or concerns.

Oct 4, 2026
Reviewer name: Linda B
4 out of 5 stars
4 out of 5 stars review

2 mattresses purchased

Seem very nice. Time will tell

Review from Serta
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Sep 15, 2026
Reviewer name: Daniel T
5 out of 5 stars
5 out of 5 stars review

Soft AF

This mattress is amazing. Very soft and comfortable

Review from Serta
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Sep 6, 2026
Reviewer name: Kristin C
5 out of 5 stars
5 out of 5 stars review

Comfortable

Perfect amount of firmness and plush.

Review from Serta
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Sep 20, 2026
Reviewer name: Kristi G
5 out of 5 stars
5 out of 5 stars review

Slept great first night!

Just picked up the mattress and slept great on it the first night.

Review from Serta
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Sep 30, 2026
Reviewer name: Juanita C
4 out of 5 stars
4 out of 5 stars review

NICE MATTRESS

We like our new mattress so far very comfortable

Review from Serta
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Oct 2, 2026
Reviewer name: Bonnie H
4 out of 5 stars
4 out of 5 stars review

Softness

Seems like it is softer than I was hoping. You sink in

Review from Serta
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Sep 18, 2026
Reviewer name: Paul M
5 out of 5 stars
5 out of 5 stars review

Nice

Very nice mattress, very light, and comfortable!

Review from Serta
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Jul 18, 2026
Reviewer name: Kaylee S
4 out of 5 stars
4 out of 5 stars review

Good mattress!

Love the height and it is very comfortable. It is not as firm as we were expecting due to the previous reviews.

Review from Serta
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