Hello,<br />Thank you for reaching out and sharing your concern with us. I’m truly sorry to hear that the product didn’t meet your expectations and that you’ve had an issue with the odor of the sheets. We understand how disappointing that can be.<br />Please know that we are actively working on ways to improve, and we’re here to help you resolve this.

Hi Tammy, we deeply apologize that this product did not meet your expectations. Member's Mark items carry a 100% member satisfaction guarantee and I encourage you to reach out to our Member Support team at (888) 301-0332 for more assistance. Thank you for shopping at Sam's Club!

Hello,Thank you for reaching out and sharing your concern with us. I’m truly sorry to hear that the product didn’t meet your expectations and that you’ve had an issue with the fit of our sheets. We understand how disappointing that can be.Please know that we are actively working on ways to improve, and we’re here to help you resolve this. Our Member's Mark items come with a 100% satisfaction guarantee, so I encourage you to contact our Member Support team at (888) 301-0332. They will assist you further.We appreciate your understanding and thank you for being a valued member of Sam's Club.