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Customer reviews for SimpliSafe 13pc Security System with Outdoor Camera Series 2 for
SimpliSafe 13pc Security System with Outdoor Camera Series 2
4.6 out of 5 stars
stars25 ratings25 reviews
  1. 5 stars76% (19)
  2. 4 stars20% (5)
  3. 3 stars0% (0)
  4. 2 stars0% (0)
  5. 1 star4% (1)

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Showing 1-10 of 25 reviews
Nov 27, 2025
endinaa_3517
5 out of 5 stars review

Absolutely amazing

[This review was collected as part of a promotion.] This 13 piece SimpliSafe indoor home monitoring system is what every family needs to feel safe and protected. This system features motion activated sensors, night vision, HD resolution, motion sensors and image sensors. The kit includes a 30 day free trial to really learn and love it.

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Oct 17, 2025
allycias_8160
5 out of 5 stars review

Luxury home security

[This review was collected as part of a promotion.] This is an amazing one. We have wanted a nice security system for a long time and my significant other is looking forward to setting this one up. It does look a bit complicated but we will tackle it. High quality and durable.

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Nov 7, 2025
stephanieo172_914
5 out of 5 stars review

Great security system!

[This review was collected as part of a promotion.] The SimpliSafe were fairly easy to install with easy to follow instructions on the app. Easy to add the extra devices. Quickly learned to deactivate the alarms when I forgot to set to "off" or "home", but once you figure out the app, the system gives you peace of mind. I also appreciate that the app allows so much customization.

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Jan 23, 2026
nicholasm33_9243
5 out of 5 stars review

Excellent home security system!

[This review was collected as part of a promotion.] The SimpliSafe 13-Piece System is easy to set up, works flawlessly, and covers the entire home perfectly. The sensors are reliable, the app is simple to use, and the overall system gives real peace of mind. Great value for a complete, customizable security solution.

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Nov 16, 2025
melissap413_2784
5 out of 5 stars review

Easy DIY security system

[This review was collected as part of a promotion.] I received the SimpliSafe home security system, and I absolutely love it. The setup was incredibly simple — everything paired quickly, and I had the whole system running in no time. The cameras have great quality, the system is easy to use, and the app is very user-friendly. The system feels durable and well-built, with solid components that look like they’ll last a long time. The power backup and overall reliability are excellent, keeping the system running smoothly even during outages. Overall, SimpliSafe has given me peace of mind and a smooth, hassle-free experience. Highly recommend!

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Nov 14, 2025
vrmanga_5390
5 out of 5 stars review

Very easy to setup and very user friendly operatio

[This review was collected as part of a promotion.] Easy to setup and very user friendly operation. Took a couple of hours to unbox, read the manuals, and get everything setup with sensors on all doors and windows, base unit, and wifi. Learning how to arm and disarm and use the app was also very easy to learn and use. Very happy with this product.

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Nov 16, 2025
katier359_1653
5 out of 5 stars review

Home security I can count on!

[This review was collected as part of a promotion.] We have enjoyed having the safe and secure feeling that this simplisafe home security system has provided us. With the 13 piece kit we have been able to monitor windows and each of our entry points of the home. The setup was simple and we were able to get everything installed fairly quickly and with ease.

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Oct 14, 2025
ladycupcake901_8263
4 out of 5 stars review

Could be made better

[This review was collected as part of a promotion.] The SimpliSafe Series 2 camera system has some strong features, but overall, my experience was mixed. The cameras themselves worked well good video quality, easy setup, and reliable motion alerts. The mobile app was user-friendly and made it simple to check in when I was away. However, the biggest downside for me was the door sensors. They didn’t stick well at all, even on clean, flat surfaces. I had to keep pressing them back into place, and a few eventually fell off completely. For a security system, that’s frustrating and makes the setup feel unreliable. I expected better quality or at least stronger adhesive. If you’re mainly interested in the cameras, the system is decent. But if you need dependable door sensors as part of your home security, this might not be the best option unless you’re willing to buy extra mounting supplies or upgrade the sensors.

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Nov 6, 2025
thuyoanh87_760
4 out of 5 stars review

Great system!

[This review was collected as part of a promotion.] The SimpliSafe 13-piece system is work great, easy to install and easy to use, the sensors work reliably. Door, window, and motion sensors work reliably, providing peace of mind. Also, the outdoor camera is great quality ,too. Its a solid choice for basic DIY home security .

Review from influenster.com
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Apr 7, 2026
MOSES
1 out of 5 stars review

Worthless product and even worse customer service.

I've had my system for 5 years from day one I've had issue after issue. Base station,key pad,camera,sensor issues back to back replacement components sent I've escalated to the highest departments with no help a manager finally told me today there's nothing we can do we've tried everything maybe it's your house or you have interference I've had this for 5 years! I've replaced every single component serval times now my front door lock had froze it won't respond and when you try to fix it the app says call us. When I di they said sorry we have no idea what's going on they won't refund me. They won't send out anymore parts they won't give me my money they said we can give you 3 free months….. what am I gonna do with 3 free months? The system doesn't work!!!! So what good is 3 months. I literally had the rep tell me just use it as is you should be fine. You just can't use the door lock cameras but the monitoring should be safe to use still excuse meeeeee

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