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Customer reviews for SimpliSafe 13pc Security System with Outdoor Camera Series 2 for
SimpliSafe 13pc Security System with Outdoor Camera Series 2
4.6 out of 5 stars
stars
25 ratings25 reviews
  1. 5 stars76% (19)
  2. 4 stars20% (5)
  3. 3 stars0% (0)
  4. 2 stars0% (0)
  5. 1 star4% (1)

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Showing 1-10 of 25 reviews
Jan 23, 2026
nicholasm33_9243
5 out of 5 stars review

Excellent home security system!

[This review was collected as part of a promotion.] The SimpliSafe 13-Piece System is easy to set up, works flawlessly, and covers the entire home perfectly. The sensors are reliable, the app is simple to use, and the overall system gives real peace of mind. Great value for a complete, customizable security solution.

Review from influenster.com
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Nov 21, 2025
mtbchik_7293
5 out of 5 stars review

SimpliSafe delivers reliable, easy-to-use whole-ho

[This review was collected as part of a promotion.] The SimpliSafe home monitoring system has given me a whole new level of confidence in my home's security. The setup was quick and incredibly user-friendly, even for someone not tech-savvy. Every sensor and camera works seamlessly together, and the app keeps me informed no matter where I am. Their 24/7 professional monitoring is fast and reassuring, giving me peace of mind day and night. Overall, SimpliSafe offers dependable protection with an effortless, modern experience.

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Review from influenster.com
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Oct 17, 2025
mamagina42_4058
5 out of 5 stars review

inside and out secure system

[This review was collected as part of a promotion.] pretty easy to install. I did need help and the installation went smoothly with my Help. Everything is very durable. I live in the southwest so the elements are rough. all the inside sensors & keypad had everything I needed to install. The base station was easy to hook up to Wi-Fi. I was able to set it up throughout my house and cameras outside. I feel pretty secure with the set up and all of the cameras and sensors included in packaging.

Review from SimpliSafe.com
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Oct 24, 2025
michelles593_6074
5 out of 5 stars review

Simplisafe is powerful yet simple

[This review was collected as part of a promotion.] Simplisafe is simple to install yourself easy to setup and adjust and works seamlessly. Great options for sensors like entryways and motion and even water and smoke. Add in cameras that can be battery operated or solar charged or even plugged in and you're ready to arm. Monthly charge is more reasonable than most others and service is very good.

Review from SimpliSafe.com
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Nov 14, 2025
shaunan11_1429
5 out of 5 stars review

A simple way to keep your home and family safe

[This review was collected as part of a promotion.] SimplySafe 13pc system is super easy to install and just as easy to use. It took less than 10 minutes to hang the keypad and the main "tower " you simply plug in. The voice of the system is very calming. I'm sure most people may not care about that, but there are some of us that hate when the voice of a security system, or any other similar type of system, is aggressive sounding. The door monitors are nice, they make a little beeping sound when opening the door. Overall I really like the whole SimplySafe system, I've used it for a month and so far it has lived up to its name and it is simple to install, simple to use and a simple way to keep your home safe!

Review from SimpliSafe.com
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Nov 16, 2025
melissap413_2784
5 out of 5 stars review

Easy DIY security system

[This review was collected as part of a promotion.] I received the SimpliSafe home security system, and I absolutely love it. The setup was incredibly simple — everything paired quickly, and I had the whole system running in no time. The cameras have great quality, the system is easy to use, and the app is very user-friendly. The system feels durable and well-built, with solid components that look like they’ll last a long time. The power backup and overall reliability are excellent, keeping the system running smoothly even during outages. Overall, SimpliSafe has given me peace of mind and a smooth, hassle-free experience. Highly recommend!

Review from SimpliSafe.com
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Oct 29, 2025
al154_9845
5 out of 5 stars review

Simplisafe security system

[This review was collected as part of a promotion.] This 13 piece system has mostly what you need to perform a DIY setup. It has a base station and keypad as the interface. There is one outdoor camera that was placed at the front door area. 2 motion sensors were great as I placed one on each level of the house. 8 entry sensors were enough for me to place at each of my 4 entryways with 4 remaining o es to place at lower window areas. The app is easy to use and set up once you have installed the equipment. You can choose the level of monitoring you want with different costs for the level of monitoring you want. You can use it without any plan but it will be very limited and can’t record from the camera. I do wish the monitoring costs were lower or added extra functionality for the free plan.

Review from SimpliSafe.com
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Nov 10, 2025
lississippi_8810
5 out of 5 stars review

Well packaged and a great starter pack

[This review was collected as part of a promotion.] This was well packaged and includes everything you need to start a basic home security program. There are motion sensors, the base and keypad, a camera and window entry sensors. There are QR codes to link you to set up instructions and they have been easy to follow. Sticky tape and screws are included for multiple ways to mount. Still deciding if we want to pay for the monitoring service.

Review from SimpliSafe.com
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Nov 7, 2025
stephanieo172_914
5 out of 5 stars review

Great security system!

[This review was collected as part of a promotion.] The SimpliSafe were fairly easy to install with easy to follow instructions on the app. Easy to add the extra devices. Quickly learned to deactivate the alarms when I forgot to set to "off" or "home", but once you figure out the app, the system gives you peace of mind. I also appreciate that the app allows so much customization.

Review from SimpliSafe.com
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Apr 7, 2026
MOSES
1 out of 5 stars review

Worthless product and even worse customer service.

I've had my system for 5 years from day one I've had issue after issue. Base station,key pad,camera,sensor issues back to back replacement components sent I've escalated to the highest departments with no help a manager finally told me today there's nothing we can do we've tried everything maybe it's your house or you have interference I've had this for 5 years! I've replaced every single component serval times now my front door lock had froze it won't respond and when you try to fix it the app says call us. When I di they said sorry we have no idea what's going on they won't refund me. They won't send out anymore parts they won't give me my money they said we can give you 3 free months….. what am I gonna do with 3 free months? The system doesn't work!!!! So what good is 3 months. I literally had the rep tell me just use it as is you should be fine. You just can't use the door lock cameras but the monitoring should be safe to use still excuse meeeeee

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