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Customer reviews for SimpliSafe 13pc Security System with Outdoor Camera Series 2 for
SimpliSafe 13pc Security System with Outdoor Camera Series 2
4.6 out of 5 stars
stars
25 ratings25 reviews
  1. 5 stars76% (19)
  2. 4 stars20% (5)
  3. 3 stars0% (0)
  4. 2 stars0% (0)
  5. 1 star4% (1)

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Showing 1-10 of 25 reviews
Nov 17, 2025
Reviewer name: mariel143_9953
5 out of 5 stars
5 out of 5 stars review

Great security system!

[This review was collected as part of a promotion.] This simplisafe security system allows you to stop crime before it possibly even happens. You’re able to access from smart phone device. The durability and value of this system seems to work well in all weather. I would highly recommend this security system!

Review from SimpliSafe.com
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Nov 10, 2025
Reviewer name: susanbee8b_8316
5 out of 5 stars
5 out of 5 stars review

Easy installation!

[This review was collected as part of a promotion.] It’s very easy to install, they already have the tape adhesive to the back side. Once you are ready to use, just peel the tape and remove the battery tab and stick to door! The only downside is your need to purchase a subscription to the camera system, it varies from 3 different tiers.

Review from SimpliSafe.com
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Oct 29, 2025
Reviewer name: al154_9845
5 out of 5 stars
5 out of 5 stars review

Simplisafe security system

[This review was collected as part of a promotion.] This 13 piece system has mostly what you need to perform a DIY setup. It has a base station and keypad as the interface. There is one outdoor camera that was placed at the front door area. 2 motion sensors were great as I placed one on each level of the house. 8 entry sensors were enough for me to place at each of my 4 entryways with 4 remaining o es to place at lower window areas. The app is easy to use and set up once you have installed the equipment. You can choose the level of monitoring you want with different costs for the level of monitoring you want. You can use it without any plan but it will be very limited and can’t record from the camera. I do wish the monitoring costs were lower or added extra functionality for the free plan.

Review from SimpliSafe.com
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Jan 23, 2026
Reviewer name: nicholasm33_9243
5 out of 5 stars
5 out of 5 stars review

Excellent home security system!

[This review was collected as part of a promotion.] The SimpliSafe 13-Piece System is easy to set up, works flawlessly, and covers the entire home perfectly. The sensors are reliable, the app is simple to use, and the overall system gives real peace of mind. Great value for a complete, customizable security solution.

Review from influenster.com
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Nov 21, 2025
Reviewer name: mtbchik_7293
5 out of 5 stars
5 out of 5 stars review

SimpliSafe delivers reliable, easy-to-use whole-ho

[This review was collected as part of a promotion.] The SimpliSafe home monitoring system has given me a whole new level of confidence in my home's security. The setup was quick and incredibly user-friendly, even for someone not tech-savvy. Every sensor and camera works seamlessly together, and the app keeps me informed no matter where I am. Their 24/7 professional monitoring is fast and reassuring, giving me peace of mind day and night. Overall, SimpliSafe offers dependable protection with an effortless, modern experience.

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Review from influenster.com
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Oct 24, 2025
Reviewer name: michelles593_6074
5 out of 5 stars
5 out of 5 stars review

Simplisafe is powerful yet simple

[This review was collected as part of a promotion.] Simplisafe is simple to install yourself easy to setup and adjust and works seamlessly. Great options for sensors like entryways and motion and even water and smoke. Add in cameras that can be battery operated or solar charged or even plugged in and you're ready to arm. Monthly charge is more reasonable than most others and service is very good.

Review from SimpliSafe.com
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Nov 6, 2025
Reviewer name: thuyoanh87_760
4 out of 5 stars
4 out of 5 stars review

Great system!

[This review was collected as part of a promotion.] The SimpliSafe 13-piece system is work great, easy to install and easy to use, the sensors work reliably. Door, window, and motion sensors work reliably, providing peace of mind. Also, the outdoor camera is great quality ,too. Its a solid choice for basic DIY home security .

Review from SimpliSafe.com
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Oct 14, 2025
Reviewer name: vivachu_553
4 out of 5 stars
4 out of 5 stars review

Seems like a good security system, not a fan of th

[This review was collected as part of a promotion.] So far I really like this system, but I do have a few things that I am concerned about for the future. First off, the setup is pretty easy. I had to download the SimpliSafe app and I had no trouble getting any of the devices connected to it. This is my first security system so I was a little intimidated but so far everything has seemed relatively customizable. I do wonder how long it will take for the entry sensors to deplete their battery. Especially if you're going in and out a lot. I really like the keypad. The buttons are big and easy to read to the point that even my mom who has trouble seeing could use it. The outdoor camera I feel very iffy on and is why a docked a star. I had to actually look up a video to see how to install the battery and apparently you just twist the lens of the camera and it comes off. So that's relatively easy. What I don't like is that this is a camera with a magnetic base. Someone could easily come by and just take the camera off the base if you don't have it high enough out of reach. I personally didn't want to install mine that high, so it getting stolen is something on my mind. I do wish that it was all one piece or that it at least had some kind of locking mechanism. Camera quality seems good so far. I don't have the best Wi-Fi and I haven't had any disconnects. Overall, I haven't had the system too long so I can't say for sure what's going to happen in the weeks and months to come. But so far even on a free plan, I am very happy to be able to monitor my home.

Review from SimpliSafe.com
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Nov 15, 2025
Reviewer name: verissimus_6750
4 out of 5 stars
4 out of 5 stars review

Great product, but not so great paywall.

[This review was collected as part of a promotion.] This security system is very cool and it includes a lot of stuff to make your home more secure. I put up the hub, keypad, some motion sensors and a camera and they all worked fine. The app for the system is good software and it was easy to navigate. The alarm is incredibly loud. All the parts of this system perform as they should and they seem like quality products with good materials and well thought out features. I must mention the downside though- it really seems like a lot of features are behind a paywall. If I knew about the paywall and subscription I would've maybe passed on this one, so I knocked off a star for that. But, for those who don't mind paying, I'm sure they do a good job and give you lots of features and data.

Review from SimpliSafe.com
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Apr 7, 2026
Reviewer name: MOSES
1 out of 5 stars
1 out of 5 stars review

Worthless product and even worse customer service.

I've had my system for 5 years from day one I've had issue after issue. Base station,key pad,camera,sensor issues back to back replacement components sent I've escalated to the highest departments with no help a manager finally told me today there's nothing we can do we've tried everything maybe it's your house or you have interference I've had this for 5 years! I've replaced every single component serval times now my front door lock had froze it won't respond and when you try to fix it the app says call us. When I di they said sorry we have no idea what's going on they won't refund me. They won't send out anymore parts they won't give me my money they said we can give you 3 free months….. what am I gonna do with 3 free months? The system doesn't work!!!! So what good is 3 months. I literally had the rep tell me just use it as is you should be fine. You just can't use the door lock cameras but the monitoring should be safe to use still excuse meeeeee

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