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Customer reviews for SimpliSafe 13pc Security System with Outdoor Camera Series 2 for
SimpliSafe 13pc Security System with Outdoor Camera Series 2
4.6 out of 5 stars
stars25 ratings25 reviews
  1. 5 stars76% (19)
  2. 4 stars20% (5)
  3. 3 stars0% (0)
  4. 2 stars0% (0)
  5. 1 star4% (1)
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Showing 1-10 of 25 reviews
Jan 23, 2026
nicholasm33_9243
5 out of 5 stars review

Excellent home security system!

[This review was collected as part of a promotion.] The SimpliSafe 13-Piece System is easy to set up, works flawlessly, and covers the entire home perfectly. The sensors are reliable, the app is simple to use, and the overall system gives real peace of mind. Great value for a complete, customizable security solution.

Review from influenster.com
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Nov 21, 2025
mtbchik_7293
5 out of 5 stars review

SimpliSafe delivers reliable, easy-to-use whole-ho

[This review was collected as part of a promotion.] The SimpliSafe home monitoring system has given me a whole new level of confidence in my home’s security. The setup was quick and incredibly user-friendly, even for someone not tech-savvy. Every sensor and camera works seamlessly together, and the app keeps me informed no matter where I am. Their 24/7 professional monitoring is fast and reassuring, giving me peace of mind day and night. Overall, SimpliSafe offers dependable protection with an effortless, modern experience.

Review from influenster.com
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Nov 16, 2025
katier359_1653
5 out of 5 stars review

Home security I can count on!

[This review was collected as part of a promotion.] We have enjoyed having the safe and secure feeling that this simplisafe home security system has provided us. With the 13 piece kit we have been able to monitor windows and each of our entry points of the home. The setup was simple and we were able to get everything installed fairly quickly and with ease.

Review from influenster.com
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Nov 7, 2025
stephanieo172_914
5 out of 5 stars review

Great security system!

[This review was collected as part of a promotion.] The SimpliSafe were fairly easy to install with easy to follow instructions on the app. Easy to add the extra devices. Quickly learned to deactivate the alarms when I forgot to set to "off" or "home", but once you figure out the app, the system gives you peace of mind. I also appreciate that the app allows so much customization.

Review from influenster.com
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Nov 27, 2025
endinaa_3517
5 out of 5 stars review

Absolutely amazing

[This review was collected as part of a promotion.] This 13 piece SimpliSafe indoor home monitoring system is what every family needs to feel safe and protected. This system features motion activated sensors, night vision, HD resolution, motion sensors and image sensors. The kit includes a 30 day free trial to really learn and love it.

Review from influenster.com
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Oct 17, 2025
mamagina42_4058
5 out of 5 stars review

inside and out secure system

[This review was collected as part of a promotion.] pretty easy to install. I did need help and the installation went smoothly with my Help. Everything is very durable. I live in the southwest so the elements are rough. all the inside sensors & keypad had everything I needed to install. The base station was easy to hook up to Wi-Fi. I was able to set it up throughout my house and cameras outside. I feel pretty secure with the set up and all of the cameras and sensors included in packaging.

Review from influenster.com
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Nov 17, 2025
mariel143_9953
5 out of 5 stars review

Great security system!

[This review was collected as part of a promotion.] This simplisafe security system allows you to stop crime before it possibly even happens. You’re able to access from smart phone device. The durability and value of this system seems to work well in all weather. I would highly recommend this security system!

Review from influenster.com
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Nov 15, 2025
verissimus_6750
4 out of 5 stars review

Great product, but not so great paywall.

[This review was collected as part of a promotion.] This security system is very cool and it includes a lot of stuff to make your home more secure. I put up the hub, keypad, some motion sensors and a camera and they all worked fine. The app for the system is good software and it was easy to navigate. The alarm is incredibly loud. All the parts of this system perform as they should and they seem like quality products with good materials and well thought out features. I must mention the downside though- it really seems like a lot of features are behind a paywall. If I knew about the paywall and subscription I would've maybe passed on this one, so I knocked off a star for that. But, for those who don't mind paying, I'm sure they do a good job and give you lots of features and data.

Review from influenster.com
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Oct 14, 2025
ladycupcake901_8263
4 out of 5 stars review

Could be made better

[This review was collected as part of a promotion.] The SimpliSafe Series 2 camera system has some strong features, but overall, my experience was mixed. The cameras themselves worked well good video quality, easy setup, and reliable motion alerts. The mobile app was user-friendly and made it simple to check in when I was away. However, the biggest downside for me was the door sensors. They didn’t stick well at all, even on clean, flat surfaces. I had to keep pressing them back into place, and a few eventually fell off completely. For a security system, that’s frustrating and makes the setup feel unreliable. I expected better quality or at least stronger adhesive. If you’re mainly interested in the cameras, the system is decent. But if you need dependable door sensors as part of your home security, this might not be the best option unless you’re willing to buy extra mounting supplies or upgrade the sensors.

Review from influenster.com
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Apr 7, 2026
MOSES
1 out of 5 stars review

Worthless product and even worse customer service.

I’ve had my system for 5 years from day one I’ve had issue after issue. Base station,key pad,camera,sensor issues back to back replacement components sent I’ve escalated to the highest departments with no help a manager finally told me today there’s nothing we can do we’ve tried everything maybe it’s your house or you have interference I’ve had this for 5 years! I’ve replaced every single component serval times now my front door lock had froze it won’t respond and when you try to fix it the app says call us. When I di they said sorry we have no idea what’s going on they won’t refund me. They won’t send out anymore parts they won’t give me my money they said we can give you 3 free months….. what am I gonna do with 3 free months? The system doesn’t work!!!! So what good is 3 months. I literally had the rep tell me just use it as is you should be fine. You just can’t use the door lock cameras but the monitoring should be safe to use still excuse meeeeee

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