Thank you for your review and we're sorry that you’re displeased with your rug. A few solutions that will help your rug lay flat are 1) Back rolling / reverse rolling the rug. Unroll the carpet and roll it up again in the opposite direction. To keep it secure, place heavy furniture on the rug while back rolled/ reverse rolled to keep it from unraveling. (Leave it back rolled for 1-3 days). For more suggestions please see here: https://safavieh.com/rug-care-and-cleaning. If you need assistance, please contact our Safavieh Client Service Team - https://safavieh.com/contact . We hope to hear from you!

Hello Meme. Thank you for your feedback and sorry to hear of the issues with your rugs. We would like to find a resolution to this incident. Can you please contact us at https://safavieh.com/contact and include your order number along with an image of the rug and a back label? We hope to hear from you.

Hello Linda,<br /><br />Thank you for your feedback. We’re sorry to hear that you received a rug in the incorrect size. If possible, please provide photos showing the dimensions listed on the packaging and share them with our customer service team at https://safavieh.com/contact.<br /><br />We look forward to assisting you and resolving this matter promptly.