Delicious, huge, inexpensive, beautiful cake, even better than I hoped. I got another cake from a fancy bakery, and this one was decorated much more beautifully.

The cake was delicious and elegantly decorated. The price was great. Can't wait for next occasion.

Super easy to order in-person. I brought a photograph of our agency's logo and it came out perfectly. Cake was moist and delicious. Ready as requested and on time. Bakery staff were very helpful with placing the order. Price was low cost but cake was not low quality! Thank you, Sam's Club Bakery staff. Your efforts helped to make our ribbon cutting event wonderful. We will definitely order again.

Beautiful, delicious and the price was unmatched!

"The cake tasted wonderful, and we were very happy with the quality. However, we did encounter a minor issue with the edible image: approximately an inch of the lettering was cut off/missing. We decided not to mention it at the time, as the staff member assisting us during pickup appeared rushed and visibly frustrated. We wanted to bring this to your attention so it can be addressed for future orders."

Cake was good. There was a text indicating pick up Mon. Instead of Sat. Cake wasn't ready for pickup as promised on that Sat.

Went in several days with photo for cake. 2 hours before a formal event i was called to they could not do the photo on the cake that i drove an hour to deliver because they will not accept it digitally. I had wait 30 minutes before they answered the phone to approve them to hand write on the cake because they couldn't do the photo because of there equipment. The handwriting look like a two year old wrote it. STAY AWAY FROM THE BAKERY!!! ruined my event

Very disappointed in the cake as was so dry and was not a fresh cake. Also, way too much frosting on it as was at least an inch thick in places to make it even. Store wouldn't refund me the money or even part of it because it was a custom cake.

Order defaulted to a Cincinnati Sam's Club…no customer service support to change … two hour drive to pick it two days late …

I came in a week prior to order, you have no one in the bakery to talk with about ordering because you have everything online only now. I left my name and number with a gentleman and asked him to have someone call me because I had questions which no one ever called. I ended up ordering online, it was very plain, just a boarder with some writing. I picked it up Saturday morning and it looked terrible. It had a sheet that looked like it was printed from a computer on it, it was cut up the middle and pieced together on the cake. When they pieced it together it was overlapping and just looked bad. I have never had a cake come out like this where it wasn't hand written in icing. The lady that was helping me said it was probably just easier to do it this way. I don't how someone would look at this after it was done and say yes, this looks great. I had them take it off and fix it which it only took them 10 minutes to do. It was very disappointing. Would not order another one with you unless you change your process. You should have someone there who can take the order and fully understand what customers want on a “custom” cake.