All of our boxes showed up at same time. We put it together in about 30 minutes. We are a family of 4 and it is perfect for us, we love it. Everything works great good quality. It took about 1 days to reach 104 degrees. If your considering buying one of these hot rubs you should they are amazing.

It's are first hot tube and we are really pleased.with the help of the video putting the hot tube together was easy peasy. It took less than a hour and it was ready to fill. Having the bubbles are a great addition and plenty of room for four. I would say you would have to be friendly with each other to fit six people

This is my second hot tub and is absolutely brilliant. Easy to set up and cost effective once up and running,( one of the reasons I bought it). Plenty of room and easy to maintain. The thermal cover is worth purchasing and keeps the heat up. I would recommend this to anybody looking for a foam hot tub. Also made a supplemental purchase and had excellent service from customer team.

Great size. Use a blow dryer to streach out the inner liner while zipping and you're all good! My second tub from them. Great job. Had an issue an they took care of it with no problem.

I really like the look of this hot tub. It wasn’t as easy to install as the video. You need to make sure you set the foam blocks just right or you won’t be able to zip it up properly. It took us a little while to finally get it to zipper. But other then that it great. I have purchased 2 inflatable hot tubs in the past and this one is so much nicer. It definitely is sturdier. I purchased the energy saver bundle. I haven’t received my electric bill yet to see how much the cost of running it is yet. I’m hoping not too much. I would recommend purchasing this if you’re thinking about it.

Used for a month and loved it however heater stopped working and the troubleshooting did not work. Waiting for the heater to come but is back ordered. Leads to me believe this is a common problem.

Arrived next day. I'm a 67 year old woman and managed to put it together on my own, but it did take about 40 minutes as I didn't want to rush it. Haven't been able to get WiFi working and there aren't many accessories (headrest, drinks holders ) available at the moment.

This hot tub fits together so tight it is very hard to do. Yes it does not require tools but it does require a lot of strength, patients, extra people. The outer shell and the inner liner have to zip together and it is very difficult to allign to do so. I also don't like the pump shutting off every 20 minutes.

I can not get the 2 zippers connected to zip the 2 pieces together. I have tried all of their suggestions and can't get it. Therefore I can't use the tub. Will have to send back.

First of all, this does NOT fit 6 people. 6 kids perhaps. This hot tub was NOTHING but trouble from the get go. The water level it contains is so low , you’re freezing during the cold weather, it is definitely not for East Coasters. It cannot keep the high temperature once you take the cover off and it’s void out, water temp drops 10 degrees instantly. The low water level prevents from the floater to level the cover which means that you’ll constantly need to go out there and clear snow/rain from accumulating on the cover. This had been an ongoing struggle all winter and during rain. You can see in the picture. Also, there’s constantly issues with the heater, it constantly gets error messages. I had to shove my arm in freezing temps into freezing water to try and adjust stuff in there. A nightmare. Of course there’s no one to talk to, only emails with an AI reply. It hasn’t even been a year, within one month I stated constantly emailing with problems, but they won’t take it back. Do yourself a favor and buy a more expensive one from legit companies where you can actually talk to a person. Worse purchase ever.