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Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
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Showing 941-950 of 5,615 reviews
Apr 12, 2026
No Internet Taxes
4 out of 5 stars review

User Experience Not Tested Sufficiently

Two issues that need to be addressed are (1) when I imported from financial institution TurboTax created some new institution boxes for me in addition to the ones it brought in from last year. That led to confusion about 1099-DIV and 1099-INT entry. If you are going to bring in boxes from as year, tn make sure when I import from those same places you dont create duplicate boxes, Also, the desktop software had to be conneted to the internet or you didnt see the new pencil and trash can icons or the svg files for Dividend, Interest, etc. buttons in the investment section. Those should be included in the download installation and not require you be internet connected. That led to confusion because it said NEEDS REVIEW and there was no way to review given we were not on the internet. I don't connect to the internet while doing taxes except for one import.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 6, 2026
grumpy sailor
4 out of 5 stars review

Turbo Tax for this year forces you to upgrade to W

Turbo Tax has a problem with the estimated worksheet. If I put in the refund amount to be credited to the following year, It does not put that amount into the estimated worksheet. It still shows that I owe estimated tax even though the refund would be more than the estimated owed. This year forces you to upgrade to Windows 11 even though I can use Win 10 Pro until October 2026. Win 10 Pro works great. Win 11 has more bugs than a hotel room mattress.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 22, 2026
stupirule54
1 out of 5 stars review

See comment

Turbo tax should immediately display the amount of the standard tax deduction available -- BEFORE walking the customer through all of the itemized deductions. In my case the standard deduction for me and my wife was more than $40,000. I wasted a considerable amount of time and effort going through the itemized deductions because I didn't realize how huge the standard deduction was. If the standard deduction had been shown BEFORE walking me through the itemized deductions I would have quickly realized the futility of playing with the itemized deductions. I am angry about the fact that I can't save and print my return without needing to subscribe to Adobe Acrobat. I assume you get a sizeable kickback from Adobe at my expense -- I don't appreciate this gross inconvenience. It should be illegal for a company to not disclose such a policy -- forcing an unexpected subscription -- prominently to the purchaser before the purchaser buys the product.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 18, 2026
Pontoon Bill
4 out of 5 stars review

One $900 Mistake in 20 Years,

I've been using Turbotax for probably 20 years. Last year, when I filed my 2024 return, you estimated a $1216 State Tax refund. Several weeks after filing, South Carolina Dept of Revenue came back and said that was wrong, I was only due a $309 dollar refund. I didn't argue wit them, I looked at it and they seemed to be right. That is the one mistake that has ever come back to me. I do appreciate how you keep track from year to year of capital gains and loses.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We appreciate the time you took to share your feedback. Thank you for your continued confidence in TurboTax—it’s a privilege to work with you again.

Apr 2, 2026
JaM150
2 out of 5 stars review

Turbo Tax is mediocre!

Not happy with this product, this time. I used it for the first time last year & it went much smoother. It cannot be our tax situation, since they are similar to last years. The State (NJ) Tax returns were particularly troublesome. With questions about the 2023 tax returns! Not understanding why since they have all that info!

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 15, 2026
Robert0Allen
4 out of 5 stars review

Send This to Tech Staff

Multiple problems today trying to launch and update TurboTax to complete my 2025 tax returns. First I tried to launch TT by clicking on a return I had been working on, but nothing happened. I shut down my Mac and restarted, but this made no difference. Then I clicked on TT icon in the dock. Same result even after shutting down and restarting the computer. Finally, I removed TT from dock and launched the app from the Applications folder after once again shutting down and restarting. This finally worked. (Running macOS Tahoe 26.3.1)

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 12, 2026
Stupid filing check
1 out of 5 stars review

Stupid filing check

Turboxtax has been stubbornly notorious for the final check before filing. It kept asking to FIX issues such as answering Digital Asset on 1099-B for high volume trader. They are PDF file from broker. We had 260 trades from Chase. I'd click NO and Continue 260 times each. That will be 520 clicks! STUPID Intuit.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 7, 2026
FLM13
5 out of 5 stars review

Good Product

Simple, easy to use - good instructions, helpful working through new tax situations not previously encountered or thought about that do come with life changes. Calculations have always been accurate even if they pointed to painful amounts of additional taxes due; did have occasional surprise refunds ;-)

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We know how much weight is off your shoulders now that your filing is finished. Thank you for letting us help you get there! Your feedback is incredibly helpful as we work to make next year even easier for you.

Mar 22, 2026
LadyMurky
4 out of 5 stars review

First Year EVER TurboTax Didn't Frustrate Me

My return actually went smoothly this year with very little frustration with TurboTax for once. Mostly because I've learned what to watch out for. My only disappointment is that they changed the charitable donation form for donated goods. You have to enter a search query for every item donated instead of there being a nice list where you can enter the quanties. e.g. (4) pair of women's dress pants and it would keep a running total of all of the donations and give you a total value. I had to write the values all down on my list, then add it myself. I will be honest, I still feel like I can't trust TT based on previous experiences, but it seemed to go well this year.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 1, 2026
Brayla2015
1 out of 5 stars review

Desktop Version Lost all of my Info!

I would give it zero stars if I could. Made it all the way to file my taxes and then it said I couldn't file because an update was needed. When the program closed for the update I lost all of my work and had to start completely over!! Terrible and will consider another platform next year.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855