I have used TurboTax for a number and years. The importing for lasts year tax data is an excellent feature. I find TurboTax easy to and I have recommended to a number of people. But this year there seemed to more software updates than in the past! I was surprised that e-file failed and had to installed a software update. Never encountered that before!

Everything was great until I got to Foreign Tax Credit. Your instructions were a little to brief. You mentioned that their was 3 ways to handle it and you only gave instruction on 2. Trhe missing one was what to do when the total tax was less than $600.

Tax law (and forms) are quirky at best, and hard to follow frequently. To deal with that, TT sometimes collects information is a place not necessarily expected, or hard to find again later. Self employed business deductions are included in the business income section - and once you learn/understand, then it is easier, but easy. Also, reading tax docs from financial institutions is great, but I need to be able to edit the name afterwards to distinguish between accounts. But overall I think I save m oney and understand more when I do it myself with TT.

I've used TurboTax for years and the 2025 version was atrocious. We have rental property. Walking through the sale of rental property was poorly designed. You need to clearly differentiate between a rental "property" and other types of rental assets. It took me about 4 hours to determine how to accurately enter the sale of the property. Also, on the window size for entering credit card payment for the state e-file fee would only display months 1 through 8. There was no ability to scroll to select months 10-12, or to resize the window.

I have been using TT since 1988 and I have to say this time has been a real nightmare. Not near as user friendly as in the past. I had to really work to find things. I did this yrs taxes 4 times and every time it was different and a different outcome. Sadly next yr I am thinking about having my taxes done. IF this yrs was done by AI then I'm done with TT. AI is NOT good !!!!!!!!!!

TurboTax requires too much manual efforts, which I am able to get eventually figure out using GPT. If GPT can provide much better answers, why do I need Turbotax? Additionally, it was looping in the "Filing" stage, complaining I must "Delete State / Zip Code in NJ-HCC section", which was auto populated by TurboTax and never detected in the previous UIs. Very frustrating and bad experience.

Good basic walkthrough for standard income, deductions, credits. It doesn't give you any specific help or suggestions to cut your taxes or save money - e.g., it doesn't suggest you can file in a certain way for some cases, but it does select standard vs itemized deductions. The "click here" support links just take you to the main support page, not to specfic topic pages. They also make you download and pay for state taxes that do not have state taxes. It kept pushing me for paying for additional WA tax even though Washington does not have any taxes and there was no need for filing there. They make you pay $25 for each state.

Very easy to use, the walkthrough helped alot in the process. the help feature was easily understandable. accuracy was spot on (since i have friends that know about taxes and double check your work) but overall it helped me get through this season quickly and no hassle.

The fact that state tax (Arizona) has none of the easy user interface question as the federal return is getting a little old. and that you can return to a particular spot like you can in the federal. State forms have not changed over the years and you just haven't put any money ino making them better. "Ok, It's taking more the a little time" was cute 15 year ago. Get rid of it and give more practical information about when the app will actually open

TurboTax repeatedly tries to route broker 1099-MISC Box 3 (Other income) and Box 8 (Substitute payments in lieu of dividends) into Schedule C / self-employment, even when the user answers “No” to all business/work/intent questions and deletes the form multiple times. This creates persistent Smart Check errors (principal business code required, linking required, “add new line of work”), phantom Schedule C entries (“Untitled” or temporary), and grayed-out “Unlink” buttons in the 1099-MISC worksheet popup. The income is passive miscellaneous investment income (securities lending substitute payments), not self-employment. It belongs on Schedule 1 Line 8z as “Other income.” Current workarounds (deleting forms repeatedly, entering via Other reportable income, creating-then-deleting temp Schedule C) are time-consuming and error-prone. Please fix the default routing logic for broker 1099-MISC Box 3/8 so it defaults to Other Income (Schedule 1 Line 8z) when no business indicators are present, and improve cleanup when users delete Schedule C. Thanks for the great product overall — this is the only recurring frustration I've had.