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Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
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Showing 681-690 of 5,615 reviews
Apr 7, 2026
Stan 406
4 out of 5 stars review

Turbo Tax can get your return done

There are important totals and information that would be beneficial to ensuring all information is correctly and completely entered. Then information is there, but it takes a "hunt" to find it. Menus to totals and entered information would be handy. Getting back to items in the State return for edit or review is very, very difficult and time consuming.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Mar 20, 2026
Rockx
3 out of 5 stars review

Good product except for Schedule D transactions

I have been using Turbo tax for decades.Has always been user friendly. However, this year very difficult to import from financial companies. The Schedule D portion of my return was very frustrating. All prior year Turbo Tax schedule D info was simple.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 9, 2026
MichelleNoNickname
3 out of 5 stars review

TurboTax is Okay

used to be better. Didn't seem to retain as many of my prior year answers Foreign tax is a nightmare, and your instructions don't really help. Had to rely on the old "make new 1099 Divs" for each country, and do all the footing. Would be nice if the program helped with that.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 16, 2026
gol4del
1 out of 5 stars review

TURBO TAX CUSTOMER SERVICE

Not Satisfactory because it rejects my attempts to efile and gives no advice as to where I can talk to someone. This is the second year in a row this has happened to me. I am finished with Turbotax if this is the type service you are going to provide!!

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 5, 2026
CharlieLTT
3 out of 5 stars review

TurboTAX has gone down hill over last few years

Turbo Tax has gone down hill over the last few years. I have been a user since its inception. I am not happy with the screens for adding dividends, interest and stocks. These used to be separate and generally easier to enter data. This year my submission failed because the IRS was requiring pins from us. Why did'nt Turbo TAX alert me to this requirement before I submitted the return. On one of the last screen there are 5 digit efile pins but the one the IRS wanted was a 6 digit pin and both myself and wife had to acquire those from the IRS. and search within Turbotax to enter those, never prompted. I really should be giving TT a two star review instead of 3.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Apr 4, 2026
LuJi
4 out of 5 stars review

TurboTax is good overall !

Turbo Tax is easy to be using. I had TurboTax for over 10 years. Only this year filling 2025 tax, I had 1 error on state tax M1W form. I called Support agent, she helped me very patient for over an hour. that error still could not go away. Finally. I have to print my state tax files and using mail filling

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Mar 31, 2026
Alexgrandma
5 out of 5 stars review

Turbo Tax has been amazing

This is Alexander's grandmother and I do his taxes for/with him. I have used Turbo Tax for years. I am both familiar with it and quite comfortable with it. I have faith that with correct information input that there will not be a problem. I find it reliable and relatively easy to use. They offer great support and make it easy to get questions answered.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Having you with us year after year is something we never take for granted. Thank you for making TurboTax your consistent choice for filing.

Mar 20, 2026
RandyFalcon
4 out of 5 stars review

Please clean up the UI

user for >20 years. Works fine, but UI still has annoying features: 1. Why don't you standardize text on buttons, such as "OK" or "Continue" or ... Just use one 2. Put OK/continue buttons at same position on screen, so I don't have to go mouse seeking on each page 3. When a help topic is opened, make it open at same position and size as the last one 4. When updating, have to click "continue"/OK/yes too many times. I think I've started the update, but when I return to computer some time later, it's still waiting on yet another OK. 5. Spend some quality time reviewing TurboTax's UI and make us all happier!

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for sharing your filing experience with us. We’re grateful for the support, and we’ve noted your feedback on where things fell short. We’re committed to refining the tax filing experience for your next year's return process .

Mar 30, 2026
mathling
4 out of 5 stars review

Alarming drop in quality

The product was noticeable worse this year than in previous years, with basic flaws and incapacities. For example, in step-by-step mode it was impossible to add supporting details. There were certain line items that appeared, and no way to find where they came from, or links to instructions to understand what was happening. The program is still good, but the rate of degradation is alarming. Apparently you don't even want to take the review, just keep cycling back to this lousy AI-infested interface, that is incompatible with my typing and keeps introducing typos. I'll just add some words support maybe so you'll accept it, shall I?

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Mar 22, 2026
more5
4 out of 5 stars review

Estimated tax section needs big improvements

The estimated tax section for federal taxes could be GREATLY improved by making it like the NC estimated tax section, which shows the $ values from last year, so you KNOW what where data was entered, and can enter the same $ value, plus any expected changes. I could find NO WHERE to put my social security earnings. My ROTH Conversions went buried under other income, which I could not find without asking help. Please...make this simplier.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.