Sometimes it's too difficult to use the search function and find where to go into the program to change numbers that are not correct. Also, your glitch back in around 2021 or 2022 where my carryforward short term capital gains doubled from the correct amount (this is a glitch you gus apparently know about), caused me a lot of hours last night trying to figure out if my AMT carry over was really zero or not. Using AI I found an explanation of that issue plus a good discussion about how short term capital losses should count against my AMT this year and so I, through hours of work, reduced my taxes by $65,000 by finding the error caused by Turbo Tax and fixing it in my Federal Tax form and CA tax form, but it caused my a lot of pain, anguish, and lack of sleep.

1099R code G was apparently a problem in 2017 and still not made easy to do in 2026. Had to enter as if it was two forms in order to get the all ready taxed to show entered into a ROTH and another to show what went into the traditional IRA. This could and should have been made easier to use by now!

This year, as will be the case for the upcoming years, I needed to report a non taxable foreign pension (exemption under a tax treaty). I talked to three different TurboTax experts and got three completely different answers/approaches: I was told to trick the system (enter a fake 1099-R with a fake TIN), to not report the pension (the backup IRS publications referred to were irrelevant), and last to have a CPA prepare my taxes because TurboTax cannot handle this situation. I found out on the TurboTax Community Forums that I am not an isolated case. TurboTax needs to offer the option to report a non taxable foreign pension properly. Also, I have had to file by mail because TurboTax does not support Form 5471. Hopefully this form will be supported in the near future.

I have been using TT since 1988 and I have to say this time has been a real nightmare. Not near as user friendly as in the past. I had to really work to find things. I did this yrs taxes 4 times and every time it was different and a different outcome. Sadly next yr I am thinking about having my taxes done. IF this yrs was done by AI then I'm done with TT. AI is NOT good !!!!!!!!!!

Oh, I guess I was to overwrite this box's content. Samples: you told me I am a farmer, wanted information about assets in my credit union cash accounts, sent me down multiple rabbit holes, told me I have to send paper copies as well as the e-file copy. Really wonky this year and I have used TurboTax for at least 14 years. I was so concerned that I hand checked everything.

I only keep my tax returns on portable memory devices and delete the files from my computer for security reasons. Because I tried to use the protocol that has worked in the past, I struggled to import my data from my last year's return which was also prepared using TurboTax Premier. I had to go online and do a search in order to learn how to do that, and later it failed totally. This year I experienced problems with data entry for Form 1116 [Foreign Taxes Credit]. The Problem is due to TurboTax when in Step-by-Step mode immediately eliminating any further access to data for different countries after entry of data for the first country selected by the user. Also, the order in which that data must be entered to keep the program "happy" is very important. Eventually I gave up after wasting a few hours trying different methods of data entry and entered the data manually on the Form 1116 and its associated worksheets. Also, this year's software would not allow me to import last year's return despite it being prepared using the 2024 version of TurboTax Premier Desktop for Macbook. The first installation of the 2025 software worked to import my last year's return, but thereafter crashed and froze up my computer. That resulted in multiple hours online with TurboTax support without any success. She clearly was guessing and did not know how Apple computers work or even that a 5GHz broadband connection was a broadband connection. She wasted much of my time. I eventually solved my problem by deleting everything from that software and my tax return and then starting all over with a freshly downloaded installation... which would not allow me to import my last year's return. Which meant that I had to manually enter everything. Another huge fault and waste of time.

What I would really like is if you made the font size readable. You've got this whole big window and the information takes up a small part of it for most pages. You could make the font quite a bit larger and all the information would still fit. I get eyestrain every time. Don't suggest adjusting the font with my screen options BECAUSE THEN THE BUTTON TO ADVANCE DISAPPEARS AT THE BOTTOM OF THE PAGE ! and you can't scroll down to it.

Been using Turbo Tax for 30 years - this year was very glitchy (i.e. sending me to Canadian retirement when I clicked on Social Security). The boxes to select 1099DIV or 1099INT are cumbersome. Pretty, but not fluid. I am actually not sure I will buy it again next year. The red boxes & exclamation points are a bit alarming when I've not had the opportunity to make an entry. They can wait until I miss something. Take it back to simple graphics.

There are important totals and information that would be beneficial to ensuring all information is correctly and completely entered. Then information is there, but it takes a "hunt" to find it. Menus to totals and entered information would be handy. Getting back to items in the State return for edit or review is very, very difficult and time consuming.

Edward was awesome! He was very helpful and thorough. He was polite and spent time to review the situation and help us through the process. It was nice to be able to have a good experience with someone who was knowledgeable and professional. You should hire more people like Edward!