2025 TurboTax Premier Mac version crashed so many times! I can't believe this. What going on? Didn't you test your product before rolling out? How can I trust you my tax is done correctly? Not only crashing issue, when I saved my tax return as PDF and set a password to open the PDF. The PDF opens directly without asking for password! This is so bad.

Problem with your Print Center area, it kept giving me the STATE DOCUMENTS page instead of the normal computer PRINT page. Definite GLITCH in the software. I worked around it as it did not start doing that until after I had input all my data and had my tax result.

There were 2 glaring errors on the Idaho State Form 40 - Line 16 did not reflect the correct Standard Deduction amount. Line 18 did not reflect any amount, and should have included the deduction for qualified overtime and the $6000 Senior credit from the OBBBA

Way to many manual edits required,196 of them. Dealing with options really tripped it up. Didn't work well with Etrade's download. Last year I promised myself to never use TT again and after this year I will definitely be shopping for something else.

I have been using TurboTax for years. This year I found it annoying. The save feature didn't work on my MacBook and the encrypted save made it worse. I found it too automated and opaque so I was never sure what was going on in the background and whether the automated calculations were accurate or correct. Not a happy user. I will try another product next year.

Some helpful features but lazy software in some ways. Should make live advice free when software has no explanation or steps. CA state capital loss carryover question for example. Divide between desktop and online products is mysterious and frustrating EVERY SINGLE YEAR. I should be able to use both for one price. Can never remember which one to use. Tedious, especially state return which you barely help with yet charge extra to file?

I engaged -- several times -- with Darlene D because she is so clear and easy to work with. She was patient with my errors and helped me understand lots of points about how Turbotax works. I enjoyed her good cheer and clarity. She went the extra mile. We made several "dates" so I could be sure to get her help.

Overall TurboTax is very good, although certain areas are not user friendly. Interface on several sections, especially 1099 forms input is awkward, requiring multiple screen selections to move to a specific form input - and then when you get to the input screen, there is no header or other info that lets you know which form input you are working on. It's not obvious because it was 3 screens ago that you selected which form to input. Also specifically in these forms, the payer's tax id number, both Federal and State MUST be entered, whether this information exists or not. Past years you could leave it blank and a simple warning flag/note would appear. In 2025 it is coded as a hard stop "error" - you can't even E file until this entry is completed. The "Help Team" representative (2nd attempt) was very knowledgeable and after a few tries, managed to GUESS what I could enter and get past it, because None, NA, zeroes and several other entries don't work. The only acceptable bypass appears to be N/A, but that little information tidbit appears nowhere in instructions, help screens etc. This little programming issue should be resolved immediately.

Turbo Tax needs to get better at being more intuitive. It continues to ask questions in which the typical filer might say, "how the heck do I know?" Further, in the case of VA military retirees, it was NOT clear where you are supposed to enter your military retirement pay. I almost had to pay taxes instead of getting a refund.

Simple way to file taxes - one glitch was encountered - for Colorado return, turbotax kept saying i needed to file a form saying I was claiming a refund for my deceased husband - but I didn't need to because I filed Joint return. Copilot talked me through how to correct the glitch in Turbotax -