Nothing was easy: Kept telling me to enter my Canadian income... There is none and never was Completely messed up my Fidelity info. No way to check if it got everything Hard to navigate Hard time finding last years return to help with this year Too much else to list I have been using turbotax for many years and it now is unusable

I had a couple of issues that made doing the taxes more dificult than it should have been. 1) when putting information for 1099-dev, 1099-int and another 1099 topic I downloaded the information from my broker. When it asked me to review the information for each, it only showed the broker name. I have 7 accounts with that broker. It should show at least PART of the account number when I get to that stage. 2) on my 1095-a , my column B was zero for all months. Although it did not affect me as i do not itemize, it would not let me enter the form as it was sent to me. (You don't believe me? I will show you) I made up a reasonable number and submitted that instead as it didn't matter. 3) If I leave the "interview method" of entering information for whatever reason, I would like a button to return me to the interview where I left off. Could not find a good way to do that other than getting out of TurboTax and returning. Other than those things, I love the product. Have been using it since I did it character based on my 286 computer under DOS. Thanks

My overall experience with TurboTax Premier was positive; however, I encountered a system issue when I needed to log in after ending a previous session. I was asked if I wanted to install the software each time I logged in. In addition, there was a counter that was decremented by one each time I logged in. I was concerned I would not be able to log in if I exceeded the five log ins that were available to me. To avoid program log in issues, I kept the program live on my computer.

I've been using Turbotax for probably 20 years. Last year, when I filed my 2024 return, you estimated a $1216 State Tax refund. Several weeks after filing, South Carolina Dept of Revenue came back and said that was wrong, I was only due a $309 dollar refund. I didn't argue wit them, I looked at it and they seemed to be right. That is the one mistake that has ever come back to me. I do appreciate how you keep track from year to year of capital gains and loses.

I encountered an issue in TurboTax (Premier Desktop) related to reporting a corrected Roth IRA excess contribution. Scenario: In December 2025, I contributed $7,500 to a Roth IRA. In February 2026, I determined that my modified adjusted gross income exceeded the allowable limit. Based on IRS guidance, I promptly withdrew the full $7,500 contribution along with associated earnings prior to the tax filing deadline. When entering this information in TurboTax, the software recognized the contribution but did not prompt me at any point to indicate that the excess contribution had been withdrawn before the deadline. As a result, TurboTax calculated a 6% excess contribution penalty (approximately $450), which should not apply in this situation. Only after extensive research and reviewing IRS Form 5329 instructions—specifically the guidance stating “Enter the excess… (unless withdrawn—discussed below)”—did I realize that the withdrawal needed to be reflected differently in the software. I ultimately had to resolve this outside of the standard TurboTax interview flow. A simple prompt such as: “Did you withdraw the excess contribution and earnings before the tax filing deadline?” would have prevented significant confusion and time spent troubleshooting. I have used TurboTax for many years and have generally found it reliable, which made this experience particularly frustrating. It also raises concern about whether similar situations may have been handled incorrectly in prior years without clear user guidance.

the accuracy is fine. it was hard to open forms to correct errors. My IRA 1099R showed I donated the entire RMD amount to charity. Turbotax did not download that information and I had to manually add it. It was also hard to find the place to enter my year end value of my IRA. It did not automatically come up as I entered my data. I could save the file as a pdf but could not figure out how to print it for my records.

For the most part TurboTax Premier provided all the guidance necessary to complete my CA state return but, for some reason, it punted on addressing state FTB rules for carry over losses leaving it to me to figure it out for myself. Fortunately, I had a friend who is a professional tax preparer to advise, so I did not need to pay for expert consultation. But this situation left me perplexed as to why Intuit decided not to cover such a common circumstance within state tax law.

TurboTax made filing my taxes way easier than I expected. The step-by-step guidance is clear and simple, and I liked how it automatically imported my W-2, saving me time. The interface is very user-friendly, and the error checks gave me confidence everything was accurate. It is a bit pricey, but for the convenience and peace of mind, it’s worth it. Overall, a smooth and stress-free experience!

Took me TWO days of being on the phone with tech support having purchased TurboTax from a third party (Amazon) ; instructions are not terribly clear for us older folks trying to navigate their laptops into areas like downloads or applications (which I'm told is part of the change from just inserting a disk and let it install on on its own) which used to be sooooo easy. Somebody needs to fix that. That said, when I was finally able to speak to several tech support people over those two hellish days, they were kind, patient, and GREAT. Yvette spent almost 2 hours with me and was very sweet to this old lady!!

used to be better. Didn't seem to retain as many of my prior year answers Foreign tax is a nightmare, and your instructions don't really help. Had to rely on the old "make new 1099 Divs" for each country, and do all the footing. Would be nice if the program helped with that.