Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for

TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

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3.8 out of 5 stars

stars5,704 ratings5,645 reviews

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Showing 3,071-3,080 of 5,645 reviews

Apr 1, 2026

TomPyt65

4 out of 5 stars review

Turbo Tax Easy to Use

I found the program more difficult to use this year than in past year particularly with respect to information from broker statements.

Review from turbotax.intuit.com

Helpful?

reply from TurboTax Care Team

Thank you for the positive rating, though we clearly missed the mark on your experience. We appreciate the honest feedback; it’s exactly what we need to hear to make sure your next filing is much smoother.

Mar 28, 2026

RJSPNE

4 out of 5 stars review

Torbota

Generally worked well, but did have some issues generating 1099 forms, as they had to be entered by hand.

Review from turbotax.intuit.com

Helpful?

reply from TurboTax Care Team

We’re glad you chose us, but sorry to hear the process wasn’t as seamless as it should have been. Your insights are being shared with our team so we can fix these friction points for the future.

Apr 10, 2026

2020 Dee

4 out of 5 stars review

Turbo with MAC OS

Expert Specialist Johnson was very helpful in downloading MAC OS since I no longer have a window's computer.

Review from turbotax.intuit.com

Helpful?

reply from TurboTax Care Team

It’s great to hear our tax experts could provide the clarity you needed. We take pride in matching you with pros who make the filing process feel manageable and secure.

Mar 18, 2026

NoneBetter

5 out of 5 stars review

TurboTax saves time and leads to more accurate fil

Usually TurboTax gets things done efficiently. Some years I have had to make many calls to resolve an issue.

Review from turbotax.intuit.com

Helpful?

reply from TurboTax Care Team

Thanks for the review! We’re committed to evolving based on what our customers actually want. We can’t wait to show you the improvements we’re making for your next year's filing experience.

Feb 23, 2026

FrankB711

1 out of 5 stars review

Gets worse every year

On line tax and AI was unusable. Able to proceed only by downloading desktop. unable to navigate to credits and unable to start over.

Review from turbotax.intuit.com

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Mar 18, 2026

bdgrdave

1 out of 5 stars review

FAILED TAX FILE

rejected state followed your "HELP" REFILED AND REJECTED 2 MORE TIMES FILED PAPER WITH NO CHANGES AND ACCEPTED

Review from turbotax.intuit.com

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Mar 31, 2026

Kymia

5 out of 5 stars review

Turbo Tax is very easy to use!

I use Turbo Tax yearly. It helps me document and finalize my rental income. It is easy and straight forward. No issues. Love it.

Review from turbotax.intuit.com

Helpful?

reply from TurboTax Care Team

Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!

Feb 26, 2026

SEBTASTIAN

1 out of 5 stars review

rip off

Do not appreciate buying the product and then being told when filing that I have to pay an additional fee.

Review from turbotax.intuit.com

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Mar 7, 2026

WestcoastNative57

4 out of 5 stars review

Just One Hitch

Not sure why the import between E-Trade and Turbo-Tax did not work, despite all login information being correct. All other imports worked correctly.

Review from turbotax.intuit.com

Helpful?

reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 28, 2026

Ramani123

5 out of 5 stars review

Thumbs up to Turbotax!

Very easy to follow instructions and I love the fact that it makes all attempts to reduce tax exposure.

Review from turbotax.intuit.com

Helpful?

reply from TurboTax Care Team

Our goal is to make filing as smooth as possible, and we’re glad the software helped you breeze through. Thank you for letting us handle the heavy lifting this year!