Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for

TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)

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3.8 out of 5 stars

stars5,708 ratings5,648 reviews

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Mar 20, 2026

Anonymous

4 out of 5 stars review

Need 1041

PLEASE offer 1041 on MAC... And please stop upselling and pushing online use. I chose desktop, that should be the end of it.

Review from turbotax.intuit.com

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reply from TurboTax Care Team

Thanks for taking the time to leave a review, we value customer feedback like yours that gives us something we can share with our internal teams for making the experience better in the future.

Apr 14, 2026

Disappointed 1000

2 out of 5 stars review

Additional $45 processing fee!

Didn't appreciate that this year they snuck in a $45 processing fee for choosing option to use return to pay for state filing.

Review from turbotax.intuit.com

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Mar 2, 2026

Orrski

4 out of 5 stars review

Turbo Tax Works

This year was a challenge. Your experts helped out but there are still items I would like to find out about.

Review from turbotax.intuit.com

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reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Apr 1, 2026

MCJG1952

5 out of 5 stars review

Easy to use

Turbo Tax is very easy to understand and to follow. Having help available makes me feel more comfortable doing my own taxes. I would recommend it.

Review from turbotax.intuit.com

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reply from TurboTax Care Team

We love hearing that the process felt effortless for you. Taxes are complicated enough, so we’ve designed our interface to take the guesswork out of every step.

Mar 31, 2026

fyazdani

3 out of 5 stars review

didn't make it easy !!!!!!

i have been using TT for years. did not populate my online info and had to input everything manually. not a good service.

Review from turbotax.intuit.com

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Mar 25, 2026

Blackvette23

2 out of 5 stars review

fair

no support for windows 10 not happy too much trying to upsell all in all not as good as its used to be

Review from turbotax.intuit.com

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Mar 6, 2026

DCB555

4 out of 5 stars review

Turbo tax is good. Would like more help resources

Turbo Tax is easy to use. I recommend more on line help resources to help users answer basic questions about form.

Review from turbotax.intuit.com

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reply from TurboTax Care Team

Thanks for reaching out with your feedback, and we appreciate you taking the time to share your concerns. Your input helps us continue to improve.

Feb 23, 2026

anguskatie_Iwasfirst

4 out of 5 stars review

Turbo-Tax is VERY Good...!!!

Turbo-Tax is Excellent. The only thing they need to add is support for 1099-AD (Crypto Currency) forms.

Review from turbotax.intuit.com

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reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Mar 25, 2026

Bye by

5 out of 5 stars review

turbo tax works

Perfect and has been for over 20 years. See my explanation why I do not sign up for help that I sent 1 minute ago to see more detailsm

Review from turbotax.intuit.com

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reply from TurboTax Care Team

Your long-standing loyalty is a huge part of why we're here. We value your business and are happy to support your filing needs year after year.

Apr 9, 2026

This is way too muh

5 out of 5 stars review

Consistently reliable year after year

Long time satisfied user. But I hate answering surveys that impede me from moving on to the next step!

Review from turbotax.intuit.com

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reply from TurboTax Care Team

Thanks for choosing TurboTax! We’re so glad you shared your thoughts with us—we use feedback like yours to figure out exactly what to build (and fix) next.