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Customer reviews for TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14) for
TurboTax Premier 2025 Physical Package, Federal & State Returns + Federal E-file + $10 In-Product Credit (Win 11, Mac 14)
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Showing 2,671-2,680 of 5,648 reviews
Feb 14, 2026
Barry 74
4 out of 5 stars review

Turbo Tax needs new computer to use

I have used it for years but was really frustrated that it will not use Ventura software on a Mac this year, had to by a new computer to be able to use the Turbo Tax I had already purchased. :(

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Feb 15, 2026
Boatman26
5 out of 5 stars review

Intuit tax phone support can be helpful

telephone support was provided to correct a program issue that would not accept the cid code on my credit card- after a call they fixed the program a few hours later

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

We're happy to hear that your interaction with our customer service team met your expectations. Your satisfaction is important to us, and we appreciate your trust in TurboTax.

Feb 14, 2026
Bailey Wisconsin
1 out of 5 stars review

Return rejected -- you need to fix this now

Have used Turbo Tax for many years. But this year my Wisconsin state return has been rejected due to new 24,000 dollars retirement income -- some kind of error in your software

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Feb 8, 2026
laoxiao
5 out of 5 stars review

Job well done

I have been using TurboTax for many years and never feel disappointed. The more I used, the more easy it was to me. So thank you for the excellent product!

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Jan 19, 2026
HarryF32000
5 out of 5 stars review

I Love TurboTax.

The return was a little complicated because I had to buy and setup a new Windows 11 laptop, as well. It took several hours longer than last year. I still love TurboTax.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for sharing your experience. We take all feedback seriously and will use your insights to continue refining our service.

Feb 15, 2026
WellSeeSoon
5 out of 5 stars review

Good product with one annoying feature.

In general, the product is well structured and easy to use. My only complaint is that it continues to bother me about filing state income tax returns for my state of Washington which has no state income tax.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 8, 2026
sue breaded
2 out of 5 stars review

always a frustration

I'm always frustrated at the simple errors that are unable to be fixed, preventing me from filing my return. I put in MN for my pension state and it would not take in after 12 tries! frustrating!!!!

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Feb 6, 2026
Stan4713
4 out of 5 stars review

Federal and State tax people

I do not like being forced to print all copies (Not used) for state return. Could not print either Federal or State returns part way through the process.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for taking the time to share your review with us. We're sorry to hear parts of your experience didn't meet expectations, and we appreciate your honest feedback, as it helps us to improve for next time.

Feb 12, 2026
Turbo tax JBG
2 out of 5 stars review

Needs improvement

The first update wiped out my work after 3 hours of data entry. The next up date locked up my computer. You need an automatic save before every update You need an option to disable the Import function . It was available in previous years.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
Feb 13, 2026
DC321
5 out of 5 stars review

Turbo Tax is my year-after-year tax accountant.

Easy to follow tax preparation along with previous year's review alongside this year's taxes makes it also trustworthy that I am not forgetting anything.

Review from turbotax.intuit.com
Helpful?540GAYNUBZ3U18320254855
reply from TurboTax Care Team

Thank you for sharing your feedback with us! We work hard to make TurboTax as intuitive and user-friendly as possible, and we're pleased to hear it made a difference for you.