I use turbo tax every year for the past 20 years. Never had a problem. While it it is easy for me to use because I have had many hours of tax classes, I is a little confusing to people who don't regularly do taxes.

Turbo Tax reviews everything before releasing my tax returns. It's up to the IRS and State to determine if my information is correct. But, I glad that TurboTax reviews before I do.

I feel like the product is getting more difficult to navigate, I have also seen the online product and it is a disaster to navigate. have to search to things and then they disappear when you have additional information to enter.

Unless you willing to pay for a professional tax preparer, TurboTax is the only way to go. But there are some minor items that should be better clarified.

You don't make it easy to print out State returns for mailing. I have the same issue year after year. I think you do this purposey so users get frustrated and pay the fee for efile

I Have used trubo tax for several years but had some problems this year with understanding what got transferred over. Had to restart program to make sure I was not double entering data.

Turbo tax is a good product but I resent the hidden fees that you always add! I will never use your product again because of this! I have used your products for over 15 years but NO MORE YOU CROOKS!!!

We have used TurboTax for over 25 years. This year's turbotax process seemed more difficult than any past year. What happened to using the "it's Deductible tool for donations?

This is the best way to do your taxes. All you need to do is answer simple questions and input numbers. Not sure why I didn't do this sooner. Had one small problem with a form, called support and they had me all fixed up in minutes.

Once again Turbo Tax has made my taxes easy to do. I especially like the feature that allow Turbo Tax to connect to my financial accounts and extract on the pertinent information to complete my taxes.